Posted 20 days ago
Description
Yennora
Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace & Services) provide an inspiring and seamless end-to-end customer experience. We DREAM BIG through collaboration and innovation, and are supported to bring incredible ideas to life. We believe in making a positive difference by bringing the future of shopping to our customers through the power of fashion, sports, home & beauty.
About the Role
We’re looking for an experienced People & Culture Advisor to partner with operational leaders and deliver practical, timely people solutions that help the business scale. You’ll be the go‑to adviser for operational people matters, case management and cyclical P&C programs — using strong stakeholder relationships and people data to drive fair outcomes and better decisions.
What’s involved
- Stakeholder partnership: Build trusted relationships with your client group to advise on operational people matters and deliver cyclical P&C initiatives.
- Case management: Manage minor to moderate people cases (performance management, investigations, employee relations) in a timely, consistent and risk‑aware way.
- Insights & escalation: Identify leadership capability gaps and people trends, propose practical solutions and escalate where required.
- Operational guidance: Provide coaching and counsel on talent management, employee relations, performance, development & organisational change.
- Project support: Support the P&C Manager to design and implement initiatives focused on scaling for growth, culture, recognition & retention.
- Cross‑functional collaboration: Work with P&C Centres of Excellence to deliver commercially viable, policy‑aligned people solutions.
- Learning & development: Help create a culture of learning with clear pathways for career progression.
- Data‑driven decisions: Use people data to inform recommendations & proactive interventions.
- Recruitment support: Advise on functional recruitment processes, success profiles, salary benchmarking, award & remuneration reviews.
- HR systems accuracy: Maintain accurate Workday records — people moves, title changes & leave entries.
What you bring to the role
- Experience: 2+ years as an HR/P&C generalist or advisor, ideally in operations or warehousing environments.
- Ability to build solid working relationships within the P&C team and your client group and become a trusted advisor.
- Employee relations skills: Proven experience managing performance processes, investigations & disciplinary matters.
- A passion for Operations & Employee/Industrial Relations.
- Systems & data: Proficient with Workday (or similar HRIS) and confident using data to shape decisions.
- Stakeholder management: Strong partnering skills with the ability to influence at all levels, including SLT.
- Practical & commercial mindset: Able to balance policy, people & commercial priorities to deliver pragmatic solutions.
- Communication: Clear, diplomatic & concise written & verbal communicator who is able to manage difficult conversations with empathy & facilitate workshops & influence discussions.
- Qualifications (desirable): Degree in HR or related field, HR certification (e.g., CIPD/ACCP).
- This role will largely be based at THE ICONIC’s Fulfilment Centre in Yennora, Western Sydney. In order to adequately support the client group, the role is office based 4 days per week.
What you’ll love about the role
- Impactful role: Directly influence people strategy & operational performance.
- Collaborative culture: Work alongside a supportive P&C team & dynamic stakeholders.
- Development focus: Opportunities to contribute to projects & grow your HR capabilities.
Life at THE ICONIC
Here’s what to expect when you join THE ICONIC:
- Flexible working. We offer a hybrid & flexible working model so you can do your best work in a way that works for you.
- The learning collective. Get your knowledge fix with our learning days & hackathons.
- Parents at THE ICONIC. Access to our parental leave programme and an extra day off for your kids’ first day of school each year.
- Birthday leave. Enjoy a paid day off for your birthday & an ICONIC voucher to treat yourself.
- Curate your style. No matter what your style is, we have got you covered with our amazing staff discount & our famous sample sales.
- Wellbeing. Access to our discounted gym memberships & wellbeing programmes.
- People first. Access to our Employee Assistance Programme for you & your family.
- Volunteer days. Work as a Charity Partner with Thread Together for society & environmental change.
- Refer a friend. Enjoy a referral reward for successfully placing a referral.
At THE ICONIC, diversity, inclusion & belonging are integral to our culture, fostering an environment of respect & dignity. We aim to empower self-expression & ensure our workforce reflects our diverse communities. By embracing diverse perspectives & experiences, we strive to create a genuine sense of belonging for our employees, customers & partners, promoting equal opportunities & a better shopping experience for all.
Additional Information
We are committed to providing reasonable arrangements to all individuals participating in our application & interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly:
#J-18808-Ljbffr
