Posted 9 days ago
Description
Posted Thursday 11 December 2025 at 1:00 pm | Expires Friday 9 January 2026 at 12:59 pm
At Levande, we’re reimagining what retirement living can be: vibrant, connected communities where people live well every day. With 59 villages nationally and a strong development pipeline, we’re shaping a future where wellbeing, connection, and exceptional service come together.
We are now seeking an experienced operational leader with strong strategic capability and a proven record driving large-scale operational change to oversee a key NSW/ACT portfolio. While retirement living experience is highly regarded, we also welcome applicants from other customer-centric, multi-site service environments who bring the right leadership, commercial and change management capability.
About the Role
The Area Manager plays a critical role in ensuring Levande villages are operationally outstanding, financially strong, and consistently delivering an Everyday Exceptional resident experience.
You will lead and coach Village Managers, uplift performance across your portfolio, apply rigorous project management to major programs of work, and ensure each community operates safely, sustainably, and in line with Levande standards.
You will also work closely with Operations, Development, Wellbeing and Support Services to embed new systems, processes, and strategic initiatives across the region.
Key Responsibilities
- Provide strategic and operational leadership across villages in Metro Sydney, South NSW and the ACT.
- Lead, coach and develop high-performing Senior Village Managers and Village Managers
- Deliver village business plans, budgeting, forecasting, CAPEX planning and ongoing financial performance management.
- Lead operational change programs, including system implementations, process redesign and portfolio optimisation.
- Partner with Residents Committees to foster transparent, constructive relationships.
- Champion wellbeing, compliance, safety and risk management across all operations.
- Support development transitions, refurbishments and operational improvement initiatives.
- Collaborate with senior leaders to align operational performance with Levande’s broader strategic priorities.
About You
You are an experienced people leader who brings strong operational capability, commercial insight and a project-minded approach to driving uplift across multiple sites. You build trust quickly, communicate with clarity, and lead teams through change with confidence and empathy.
To be successful in this role, you will bring:
- Leadership experience overseeing multiple sites or service locations within a regulated, customer-focused environment.
- Proven experience leading operational change programs such as system implementations, process redesign or uplift programs at scale.
- Strong commercial and financial acumen, including budgeting, forecasting and performance reporting.
- Excellent communication and stakeholder engagement skills, including the ability to build trusted relationships with residents, committees and internal partners.
- High digital capability and confidence in using systems and data to drive accountability.
- Resilience, adaptability and the ability to lead teams through ambiguity and change.
Preferred Background
- Experience in retirement living operations, ideally 5+ years in a leadership or multi-site capacity.
- Exposure to property, asset management, facilities management or development environments.
- Previous roles such as Regional/Area Manager, Operations Manager, or similar.
Retirement living experience is strongly preferred, but not essential for the right operational leader with strong people, commercial and change capabilities.
Why Join Levande
- Influence a key operational region with meaningful impact on residents’ lives.
- Work with a collaborative leadership team delivering a bold strategic plan.
- Competitive remuneration, wellbeing programs, learning resources and flexible benefits.
- A purpose-led environment grounded in our values of Caring, Trustworthy and Pursuing Excellence.
Apply Now
If you are a senior operational leader with a track record of leading people, driving operational uplift and delivering change at scale, we’d love to hear from you.
Help us bring Everyday Exceptional to life across NSW and the ACT.
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