Intern - Operational Data Analytics & Tools (Monroe, LA) - Summer 2019

CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.


Job Description

CenturyLink’s internship program is a 10 week, fast-paced and exciting opportunity to gain professional experience within your field of study. Interns within the North American Operations department will be challenged to apply their knowledge gained in the classroom to real world problems.  This is a unique opportunity to gain hands on experience working on real world Innovation Initiatives for a Fortune 500 company. This position will allow students to utilize their talents and abilities to innovate on active projects at CenturyLink.  Interns on the System Support & Process team will be responsible for:

  1. Improving our intra-day reporting by partnering with internal team members to assist Dispatch Operations with trends, insights
  2. Developing quick hit tools to automate and streamline required data internal teams needs to be more effective
  3. Assisting team members to become more proficient in SQL report writing 


Preferred Qualifications:

• Previous work or internship experience in a computer science, IT or data analytics role

• Strong listening, written and verbal communication skills
• Strong problem-solving skills
• Strong sense of urgency and ability to meet deadlines
• Highly motivated, organized, reliable and detail oriented
• Capable of multi-tasking efficiently
• Quick learner and not afraid to work with new technology
• Professional attitude


Minimum Requirements:
• Classification: Senior or Graduate status by start of internship
• Pursing a Bachelor's or Master’s degree in Computer Science, IT, Analytics or related field
• Currently enrolled at a 4-year accredited College or University

• Solid programming languages, such as SQL, Oracle to analyze, model and interpret data

• 3.0 or above cumulative GPA must have transportation to/from work daily

• Reliable transportation to work locations

Alternate Location: US-Louisiana-Monroe

Requisition #: 207333

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Full time
Monroe, LA 71203, US