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Software Support Group Lead


Job ID: 62960 

Who are we?

If you’re a smartphone user then you are part of an ever more connected and digital world. At Amdocs, we are leading the digital revolution into the future. From virtualized telecommunications networks, Big Data and Internet of Things to mobile financial services, billing and operational support systems, we are continually evolving our business to help you become more connected. We make sure that when you watch a video on YouTube, message friends on SnapChat or send your images on Instagram, you get a great service anytime, anywhere, and on any device. We are at the heart of the telecommunications industry working with giants such as AT&T, Vodafone, Telstra and Telefonica, helping them create an amazing new world for you where technology is being used in amazing new ways every single day.

In one sentence

Responsible for leading and mentoring a small development team of 5 -6 within a specific task or project, side by side with hands-on development.

What will your job look like?

  • Translate business and account need to a technical level. Manage end to end software development and  OGS. Build knowledge expertise of the development as well as infra team.
  • Would be an advantage to have knowledge of Telecom industry – Order Management, Billing, Provisioning.
  • You will provide technical leadership to software engineers by coaching and mentoring throughout end-to-end software development, maintenance, and lifecycle to achieve project goals to the required level of quality; promote team engagement and motivation.
  • You will provide input to the software engineering manager for estimates, resource needs, milestones and risks; ensure effective delegation, monitoring tasks, identifying risks and handling mitigation and escalations.
  • You will provide hands-on technical and functional input to design, maintenance, build, integration and testing of complex software components according to functional and technical design specifications; Follow software development methodologies and release processes
  • You will analyze and provide input for the requirements and provide impact assessment for new features or bug fixes. Make high-level design and establishes technical standards.
  • You will represent and lead discussions related to product/application/modules/team and build relationships with internal customers/stakeholders
  • You will enforces quality processes (such as performing technical root cause analysis and outlining corrective action for given problems), measure them and takes corrective actions in case of variances and ensure all the project agreed deliverables are completed to the required level of quality.

All you need is...

  • 5 years of experience in a software engineering role
  • Should be familiar with Java, JSON, Tomcat, GIT, XML, XQuery/XPath
  • Strong knowledge of both Software Development and Administration
  • Experience in release management and infrastructural activities like build, deployment, and communication
  • Experience in writing range of test plan, test cases etc.
  • People management, Communication skills
  • Ability to translate business need into technical specification
  • Bachelor's degree in Science/IT/Computing or equivalent
  • 1-2 years of experience in leading tasks and/or mentoring engineers
  • Thorough understanding of software development and/or support methodologies, principles and procedures and related software management tools

Why you will love this job?

  • You will be challenged with leading and mentoring a small development team
  • You will be challenged with leading the technical aspects of the project
  • You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth
  • You will have the opportunity to work with the industry most advanced technologies 

     

Company
Amdocs Inc
Posted
10/14/2018
Type
Full time
Location
Philadelphia, PA 19019, US