IT Specialist( DATAMGT)

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  • Duties
    Help Duties Summary

    This is the position of Information Technology Specialist in the Radio & Geoastronomy Division of the Smithsonian Astrophysical Observatory and is for the purpose of addressing and resolving design and implementation issues of high performance workstations and computer clusters for conducting scientific research.

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  • Applies expertise in the field of computer science to address and resolve problems in the design and implementation of high-performance workstations and computer clusters for the conduct of scientific research. Optimizes hardware and software for state-of-the-art performance on such systems.
  • Analyzes and evaluates the operating capabilities of computer hardware in the selection process or for purposes of upgrading existing equipment. Installs and customizes, as necessary, new or upgraded operating systems and utility software on new and existing.
  • Investigates, explores, and tests operating system changes and releases, ensuring compatibility with existing.
  • Installs, configures, and maintains software packages such as AIPS, IDL, and CASA for the reduction and analysis of interferometric data from the SMA, ALMA, and VLBI networks. Optimizes the operation of such software on the Smithsonian's high-performance computing cluster.
  • Analyzes projected program requirements. Investigates software systems capability, hardware configuration and data communication requirements and determines the feasibility of proposed future computing solutions to anticipated needs.
  • Interacts and negotiates with vendors, as required, to acquire equipment and services and to evaluate vendor products for suitability. Participates in identifying computational needs and ensuring that they are met through appropriate hardware/software policies and procedures.
  • Maintains users accounts, monitors and maintains adequate disk space on all RTDC and R&G workstations, monitors and maintains automatic data transfers from the SMA site in Hawaii, and assists users and the Computation Facility at SAO with a wide variety computer hardware and software problems.

  • Travel Required
    Occasional travel - Travel may be required for conferences, training, etc.

    Supervisory status

    Promotion Potential

  • Job family (Series)
    2210 Information Technology Management

    Similar jobs
    • Computer Occupations, All Other

  • Requirements
    Help Requirements Conditions of Employment
    • Pre- and post-appointment background investigation.
    • May be required to serve a one-year probationary period.
    • Direct Deposit/Elect Funds Transfer required for salary payment.
    • U.S. citizenship
    • Males born after 12/31/59 must be registered with Selective Service.

    For qualification standards please check:


    For all positions, individuals must have IT-related experience demonstrating each of the four competencies listed below.

    Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

    Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

    Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

    Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

    Along with the four competencies listed above you must possess at least one (1) year of specialized experience described below to qualify based on experience.

    Candidates for grade 11 must possess a minimum of one year of specialized experience equivalent to at least the grade 9 in the normal line of progression for this occupation. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position. Experience may include, but is not limited to, providing software and/or hardware technical support to users in technical or scientific research setting; high-level responsibility for maintenance of networked servers hosting remote users.

    Substitution of Education for Experience:

    GS-11: Successful completion of a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree in an accredited college or university, may be substituted for experience at the GS-11 grade level.

    Such education must demonstrate the skills needed to do the work. For this position a degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks is qualifying. One year of full time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 54 semester hours should be considered as satisfying the 3 years of full-time study requirement.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


    Additional information

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    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:

    - Knowledge of all major operating systems and hardware platforms sufficient to design, develop, and manage computer systems.

    - Skill in applying sophisticated software and end-to-end systems performance monitoring to ensure the proper functioning and security of computer systems and associated equipment.

    - Knowledge of the latest developments in computer hardware and software sufficient to enhance and optimize the existing architecture.

    - Knowledge of a wide range of computing techniques, requirements, methods, sources, and procedures, including basic Linux scripting languages (such as bash and Perl) and utilities (such as awk).

    - Familiarity with budgeting, contracting, and procurement procedures sufficient to monitor the execution of vendor and contractor agreements.

    - Excellent communications skills.

    Important Note:
    Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience.

    Your resume should provide detailed information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

    To preview questions please click here .

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    Background checks and security clearance

    Security clearance
    Q - Sensitive

    Drug test required

  • Required Documents
    Help Required Documents

    Your application package should include the following documents:

    • Detailed resume created in the USAJOBS Resume Builder
    • Proof of prior federal service such as the latest SF-50, Notification of Personnel Action
    • Unofficial school transcripts, if the position has an education requirement or if you are using education to qualify. If selected for the position, you must provide an official transcript before appointment.
    • Proof of U.S. accreditation for foreign education, if applicable
    • A recent performance evaluation
    • Proof of Veteran's Preference - DD214 (Member 4 Copy) if you are requesting a special appointment authority, such as VRA or VEOA
    • Proof of severe disability if you are requesting special placement consideration
    • Proof of eligibility for a military spouse appointment, such as a permanent change station military order
    • Proof of eligibility for any other special appointing authority not specifically mentioned here

    If you are relying on your education to meet qualification requirements:
    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits
    Help Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .

    Available benefits for eligible employees may include, but are not limited to, enrollment in a retirement program and the option to choose a variety of insurances, i.e., health, life and accidental death and dismemberment.

    A recruitment bonus may be paid.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply
    Help How to Apply

    Click on the "Apply Online" button on the upper right side of the page. If you do not have a social security number please contact the point of contact listed for information.
    Please Note:
    • You must apply for this position online through the 'Apply Online' button.
    • Clicking the "DONE" tab does not submit your application. The "DONE" tab allows you to exit the system and save your information for completion at a later time. To submit your application, click the "FINISH" tab.
    • The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.

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    Agency contact information Judy Gallagher



    Human Resources
    60 Garden Street Cambridge, MA 02138
    Cambridge, Massachusetts 02138
    United States

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    Next steps

    You will receive an e-mail to acknowledge that your application has been received. Please be aware that the confirmation e-mail could reside in your "junk" or "bulk" mail folder depending on your filters.
    The Smithsonian receives many applications for each job. Each application is reviewed carefully which may take a few weeks. We will send you an e-mail to update you as we go through phases of the application review process. You may also check your application status by logging into and selecting the tab "My USAJOBS;" or by contacting the Office of Human Resources Representative listed.

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  • Fair & Transparent
    Fair & Transparent
    The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
    Equal Employment Opportunity Policy

    The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
    • Equal Employment Opportunity (EEO) for federal employees & job applicants

    Read more Reasonable Accommodation Policy

    Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

    A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

    Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
    • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
    • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
    • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

    You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

    Learn more about disability employment and reasonable accommodations or how to contact an agency.

    Read more Legal and regulatory guidance
    • Financial suitability
    • Social security number request
    • Privacy Act
    • Signature and false statements
    • Selective Service
    • New employee probationary period

This job originated on . For the full announcement and to apply, visit . Only resumes submitted according to the instructions on the job announcement listed at will be considered.
Smithsonian Institution
Full time
Cambridge, MA, US