Consultant, Employee Relations





Alternate Locations: Boston, MA (Massachusetts); Concord, NH (New Hampshire); Dover, NH (New Hampshire); Hartford, CT (Connecticut)



Relocation assistance is not available for this opportunity.


Requisition #56382


About the Company


Lincoln Financial Group, a Fortune 250 company with over 10,000 employees, provides advice and solutions that help empower Americans to take charge of their financial lives with confidence. Our core business areas — Life Insurance, Annuities, Retirement Plan Services and Group Protection — focus on supporting, preserving and enhancing over 17 million customer’s lifestyles and retirement outcomes.


Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. The company had $253 billion in assets under management as of December 31, 2017.


Ranked one of the Best Large Employers in America by Forbes magazine, Lincoln Financial Group makes a serious investment in our employees’ futures through a broad range of wealth accumulation and protection plans, health and wellness programs, and career development resources designed to help each individual reach their personal and professional goals.


The Role


This position provides HR services to internal clients across the company with a focus on employee relations issues. This includes consulting with managers and employees on performance-related concerns; supporting and conducting internal investigations; assisting managers in creating coaching plans for employees; addressing employee concerns with managers and other staff as appropriate; using judgment to determine proper course of action regarding any reported performance or conduct issues; and maintaining record-keeping concerning employee performance develop employee relations solutions that effectively foster a high performing workplace.



  • Oversees corrective action process including conducting internal investigations, properly documents concerns, provides coaching and guidance to managers and employees on employee relations issues and concerns, and engages Legal team as required.
  • Develops and executes solutions to address employee relations and performance management issues.
  • Mitigates litigation risk by consistently addressing employee relations and performance management issues.
  • Coaches managers on how to effectively identify, navigate, and resolve employee relations and performance management issues.
  • Ensures self and managers are accountable for documentation and follow-through on employee relations issues.
  • Researches practices, interprets policies and recommends procedures to ensure compliance with all applicable federal, state, and local laws (i.e., Fair Labor Standards Act, FMLA, ADAAA, etc.).
  • Researches, investigates, and responds to complaints as well as administrative charges received from external governmental agencies under direction of counsel.
  • Collaborates with HRBPs, Employee Relations Team, and Legal on employee relations investigations as assigned.
  • Travel to the Dover, NH office will be required





  • Undergraduate degree or 4+ years of comparable work experience; educational concentration in Human Resources is preferred



  • 3-5+ years of experience in Human Resources that aligns with the responsibilities for this position; Employee Relations experience is required
  • Proficiency in federal, state, and local EEO and Labor statutes, regulations, enforcement policies and practices
  • Experience working with HRIS and ER technologies, analysis and reporting tools
  • A demonstrated track record of consistently meeting and/or exceeding performance expectations
  • Ability to provide timely service and response; work independently; and manage multiple projects effectively #LI-CG1



This position may be subject to Lincoln’s Political Contribution Policy.  An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information.  Applicants are evaluated on the basis of job qualifications.  If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.


Lincoln Financial
Full time
Dover, MA 02030, US