Implementation Project Manager - Invoice & Expense Job

Requisition ID: 193460
Work Area: Consulting and Professional Services
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

The Concur Implementation Project Manager is responsible for implementing Concur Expense/Invoice services.   This includes fulfilling the roles of project manager and functional expert in the implementation.  These include project management, solution design, hands-on service configuration, client project team training, and client testing/validation support. Depending on services contracted, the IPM will also have overall leadership responsibility when Travel IPM, Technical Consultants, or extended services resources join the project.




·      Manage multiple concurrent complex, global, multi-phased implementations following Concur’s implementation methodology

·       Quickly and effectively gather client’s business requirements to design and configure Concur services

·       Manage client expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones

·       Creatively design solutions for complex requirements

·       Develop and maintain strong functional and technical product knowledge

·       Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients

·       Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely

·       Conduct effective training and product demonstrations calls with clients remotely

·       Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline

·       Provide contributions to Concur’s project methodology and document library

·       Provide updates on client statuses and escalate issues while maintaining control of the project

·       Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities

·       Meet or exceed deployment productivity and quality metrics

·       Deliver outstanding client service to achieve high implementation survey scores

·       Work effectively with peers, other departments, and management





Education, Experience & Training:

  • BS/BA or a combination of experience and education/training equivalent to a four year college degree
  • 2+ years’ experience in a related client-facing role, such as implementation, consulting, project management, or advanced customer support.
  • Prior experience implementing, administering, or supporting Concur Expense/Invoice is a strong plus and would be considered in lieu of client-facing experience.
  • Experience with Expense/Invoice Management software solutions highly desirable.
  • Previous experience implementing financial or hosted applications preferred.
  • Well rounded software implementation experience strongly preferred: 
    • Experience in the role of project manager for software implementations.
    • Experience gathering requirements and writing specifications for software solutions.
    • Hands on experience configuring software solutions to client specifications.
  • Solid industry related knowledge preferred: 
    • Knowledge of general finance and accounting principles and concepts.
    • Familiarity with financial, HR and payroll systems.
    • 1 – 2 years of full cycle Accounts Payable or General Accounting experience 
    • Advanced understanding of Account Payable practices including Electronic Invoicing and Payments
    • Knowledge of the Full Cycle Accounts Payable functions, including, but not limited to, Invoice Coding, Processing, and / or Payment 
    • Interaction with Purchasing, Receiving, Requisitions, and Suppliers to resolve payment issues
  • Ability to pass a background check.


Job Specific Specialized Knowledge & Skills: 

  • Strong problem resolution skills - proven ability to engage and interact with internal teams to resolve client issues
  • Proven negotiation and presentation skills
  • Exceptional written and verbal communication skills
  • Strong technical aptitude and ability to understand technical concepts quickly
  • Finance/Accounting experience
  • Implementation methodology experience
  • Ability to persuade and influence
  • Excellent organizational and planning skills
  • Ability to work productively in a fast-paced, ever-changing environment
  • Ability to address and manage through ambiguous situations - assess situations, problem solve and make decisions
  • Ability to prioritize and manage workload to meet deadlines


Critical Performance Competencies:

  • Accountability
  • Listening
  • Planning and Organization
  • Change Management
  • Attention to Detail
  • Business Acumen/Strategic Business Perspective
  • Communication and Influence
  • Adaptability/ Flexibility
  • Decisiveness/Judgment
  • Intelligence
  • Tenacity


Value Competencies

  • Displays passion for & responsibility to the client
  • Hires, develops & rewards great people
  • Displays leadership through innovation in everything you do
  • Displays a passion for what you do and a drive to improve
  • Displays a relentless commitment to win
  • Displays personal & corporate integrity

Working environment (where major activities are carried out):

  • Indoors in an office or control room
  • Home office


Working hours:

  • 45+ hours per week will typically be necessary to accomplish performance objectives and to provide satisfactory job presence and/or responsiveness
  • Flexibility in working hours may be required to meet client obligations

Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. ( or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.
Additional Locations:

Full time
Bellevue, WA 98004, US