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Franchised Assistant General Manager

Posting Date Sep 19, 2018
Job Number 18002NK5
Job Category Administrative
Location Fairfield Inn & Suites Nashville at Opryland, Nashville, Tennessee VIEW ON MAP
Brand Fairfield Inn & Suites
Schedule Full-time
Relocation? Yes
Position Type Management

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Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.


Please apply via email at:

Additional Information: This hotel is owned and operated by an independent franchisee, LinGate Group. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.


Job Description 

The Assistant Hotel Manager in conjunction with the Hotel Manager is responsible for all

aspects of operations in the hotel, day-to-day staff management and guest relations. He /

She should be an ambassador for the hotel and provide leadership and strategic planning to

all departments in support of our service culture, maximized operations and guest


Assists in the leadership and management of the hotels management team and overall hotel

targets to deliver an excellent guest experience. The Assistant Hotel Manager would also be

required to participate in the management between profitability and guest satisfaction

measures. Hands on leadership is expected with hotel team members in each department

as well as guests. Must have an outgoing personality, lots of energy and the determination

to be successful.

If hired a detailed technical skills and service training document will be reviewed and a

request will be made of the employee to sign and acknowledge technical and service

training standards and expectations as well as a copy of this job description.

*  Marriott supervisor or manager experience preferred, but not required.

 Shares the oversight of the operational functions of the hotel with the Hotel Manager

including housekeeping, maintenance, front desk, reservations and pool.

 Holds regular briefings and meetings with all head of departments.

 Attends pre-shift meetings.

 Ensures full compliance to Hotel operating controls, SOPs, policies, procedures and

service standards.

 Assists in managing all key property issues

 Handles complaints, and oversees the service recovery protocol

 Manages on-going profitability of the hotel, ensuring revenue and guest satisfaction

targets are met and exceeded.

 Ensures all decisions are made in the best interest of the hotel and business enterprise.

 Delivers hotel budget goals with support from hotel manager and sets other short and long term strategic goals for the property.

 Develops improvement actions relating to service issues.

* Staff training

* Assists with Payroll processing and HR functions.

* Familiar with Marriott Standards and current initiatives.


This company is an equal opportunity employer.






Full time
Nashville, TN, US