CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.


Job Summary


A highly skilled telecommunication engineer with at least seven years of experience. Thoroughly proficient with Sonet, Wavelength and Layer 2 networks.  Familiar with provisioning and element management systems.   Previous experience with broadband circuit maintenance, restoration, provisioning databases and circuit activations.  Detail-oriented troubleshooter who takes pride in coming up with optimally effective solutions. 

Job Description


  • Interpret and report on network anomalies to the team, management and customer
  • Escalate for resolution of network anomalies
  • Available to submit daily network status report prior to 0700 each business day
  • Submit after action reports to management and customer as required
  • Provide pro-active network monitoring of potential jeopardy situations to the network or circuits using Telenium and other Network Management Systems
  • Gather expectations and requirements for move/add/change/delete services and deliver to the customer
  • Integrate and coordinate approved move/add/change/delete service requests as needed between internal and external teams
  • Manage delivery schedule, testing and turn up of move/add/change/delete service requests
  • Able to coordinate multiple groups internally and externally to provide seamless service to the customer
  • Provide support for optical protection switch testing outside the continental United States as needed
  • Work with internal teams to develop strategies for migrating traffic to support new requirements
  • Develop and maintain availability metrics for SONET and Wavelength services
  • Present network and circuit updates at regular meetings
  • Provide updates and feedback to management and the customer
  • Assist with new proposals
  • Develop and maintain standard operating procedures
  • Interpret engineering documents and incorporate them into the current network using CenturyLink systems with no impact to existing services
  • Mentor team members on Operations and Maintenance (O&M) processes and procedures
  • Understands and adheres to company policies and practices



  • Demonstrated experience with SONET based, metro fiber networks, next-generation DWDM systems  and IP based systems
  • Previous experience with broadband circuit maintenance/restoration, provisioning databases and circuit activations preferred
  • Ability to relate technical issues to management and Government personnel
  • Prior experience with Infinera, , Ciena, suite of optical and Layer 2 network equipment and network management systems
  • Previous experience with Government networks and customers preferred
  • Previous experience with TIRKS preferred
  • Previous experience with CenturyLink and commercial applications a plus
  • Previous experience with Telenium and Network Management Systems for identifying and monitoring network anomalies preferred
  • Ability to interface in a professional manner with management and customer is essential
  • Associate degree in Engineering, Electronics, Software, or Networks preferred; or a related technical or vocational education or equivalent experience
  • Seven or more years applicable work experience
  • Current SSBI preferred
  • US Citizenship required

Alternate Location: US-Virginia-Herndon

Requisition #: 205109

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at 

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.

Full time
Herndon, VA 20171, US