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eCommerce Merchandising Specialist-Zoro

Ecommerce Merchandising Specialist (

Location: Buffalo Grove


ZORO is creating innovative digital solutions that are transforming the MRO Industry. We are looking for passionate, driven people who want to join a high energy, uber growth team.


Working closely with the Sr. Manager of Searchandising, the role will execute merchandising optimizations across the large product assortment on


Primary Function:

  • Execute a variety of category optimizations that improve customer experience and product findability across
  • Use analytics to perform pre/post analysis of metrics related to key merchandising tasks
  • Help customers effectively and quickly navigate to the right product and solution on
  • The role reports directly to the Sr. Manager of Searchandising and will have no direct reports


Principal Responsibilities:

  • Actively execute product optimization within prioritized L3 categories – including but not limited to product titles, attribute normalization, variant creation, product categorization
  • Develop and implement business rules that reflect industry best practices, highlight sku selling points and overcome data gaps
  • Perform competitive research and quickly identify best in class opportunities
  • Perform SEO research and publishing across prioritized categories
  • Analyze category trends and identify key website metrics for pre/post analysis
  • Identify content gaps and work with merchandising managers on acquisition
  • Work efficiently within prioritized categories to maximize quality tactic output
  • Become a subject matter expert of merchandising tool sets utilized and continuously identify opportunities for improvements


Drives Customer Experience:

  • Enhance the customer experience by improving how customers find and buy products from a prioritized set of revenue driving categories
  • Drive Add to Cart Rate, Click Through Rate, Buy Rate, Revenue/Impression and other core KPI’s by improving the presentation of products across the customer’s onsite experience



  • Bachelor’s Degree
  • 1-3 yrs. experience in eCommerce merchandising
  • Strong knowledge and/ or curiosity in using data to drive business decisions
  • Motivated and entrepreneurial with a strong understanding of eCommerce
  • Hands-on experience in digital space including ecommerce, website development or any digital products
  • Knowledge of Google Analytics, Adobe Analytics or Site Catalyst
  • Ability to communicate and work effectively with all levels of management
  • Excellent communication, organizational skills, ability to manage multiple projects effectively
  • Curious mindset with a strong desire to find new ways to improve the customer experience, ask though provoking questions and challenge the status quo
  • Demonstrates the Zoro Values of Transparency, Ownership, Winning and Losing Together, and Customer Obsession



Preferred but not required:

  • Experience in SEM, SEO and onsite search
  • Experience with SOLR, Endeca, GroupBy Searchandiser, Google Search Appliance or similar Onsite search engines





see if we are normal at:

meet some of the skulk at:


Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Full time