Posted 12 days ago
Description
Overview
The Client Service Specialist (Legal Secretary) provides administrative client services to both internal and external clients.
Responsibilities
- Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer level support are optimized to provide seamless support;
- Coordinate legal practice tasks and projects;
- Coordinate administrative functions and facilitate completion of tasks including such as finance/billing-related tasks, time and expense entry, opening of new matters, client presentations, meetings, and other administrative projects as assigned;
- Coordinate with and delegate to Firm resources including DPS, Williams Lea, Client Service Center, practice support or similar departments in International offices in the handling of tasks and projects;
- Prepare complex legal documents and correspondence; File with appropriate court or agency; Apply subject matter expertise in coordination of legal practice tasks and projects; Maintain client materials in document management system;
- Coordinate support through the Finance Department including: edit and review process of client bills; correct time entry and promotion of time entry best practices;
- Review and support of the client billing process to include: proofreading, application of task codes and matter management skills, coinciding math aptitude and skills to support rates, rate changes, write-offs, preparation of expense reporting and audits as required, maintenance and consistency with billing protocols and other accounting functions;
- Manage the legal and administrative practices of attorneys and facilitate service levels that meet client requirements;
- Work overtime as required; and
- Demonstrate adaptability, flexibility, initiative and innovation in handling a wide variety of additional projects as required.
