Order Team Facilitator - PRN Job


The Order Team Facilitator is responsible for ensuring that valid physician orders are in place for all outpatient diagnostic/therapeutic procedures; and that the orders meet Medical Necessity guidelines.   This position is also responsible for following established processes to retrieve, review, validate and maintain physician orders as they are related to hospital outpatient procedures, and whose duties include other registration and system functions. Functions as a scheduler when needed.Models appropriate behavior as exemplified in MLH Mission, Vision and Values. 



Education/Formal Training

Work Experience




High school diploma or equivalent.








  • Minimum of two years of work experience in a hospital or healthcare setting.
  • Minimum of one years' clerical work experience and/or six months clerical work experience and 6 months related clerical training/education post high school education.













  • Knowledge of general business operations, scheduling, insurance, and coding.
  • Knowledge of data entry procedures and general office procedures.
  • Ability to type 35 wpm.
  • Basic understanding of medical terminology preferred.
  • Knowledge of basic computer operations acquired either through work experience or education, required.
  • Excellent verbal and written communication skills.
  • Ability to work without close supervision and to exercise independent judgment.
  • Ability to organize multiple tasks and projects and maintain control of own and others' work flow.
  • Ability to perform basic arithmetic calculations.

Key Job Responsibilities

  • Monitors, accesses, examines, prints, distributes, and stores physician orders utilizing the TRACE FAX system.
  • Follows established processes and guidelines to ensure that orders meet Medical Necessity guidelines and that orders match the scheduled event.
  • Establishes effective working relationships with physicians, physician staff, ancillary Methodist Le Bonheur departments and associates, maintaining open, effective and professional communications culminating in successful receipt and delivery of completed physician orders.
  • Understands, applies, and supports department/hospital policies procedures and standards.
  • Functions as a centralized scheduler when needed.
  • Performs other duties as assigned.

Physical Requirements

  • The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  • Must have good balance and coordination.
  • The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
  • The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  • The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.