Patient Services Rep, Hampshire Practice-PMG

Requisition ID: 56233

Location: Hampshire

Location Address:
895 S State Street Suite 201, Hampshire, IL  60140 United States (US)


Daily Hours: 8
Standard Hours: 40
Employment Status: Full-time 
Employment Type: Regular 
Shift: Day


Patient Services Rep, Presence Medical Group

Duties & Responsibilities:

  • Greets and directs patients and visitors.
  • Handles incoming calls and schedules patient's appointments in an efficient and timely manner.
  • Files, locates, retrieves and delivers medical records, as assigned.
  • Registers patients, obtains demographic and insurance information, collects co-pays, and personal balances.
  • Performs a variety of clerical functions.
  • Responsible for ensuring smooth patient flow within the reception area.


  • Minimum 1 year experience of working at the front desk of a physician's practice is required.
  • Must be friendly, team oriented, and out-going with strong communication and customer service skills. 
  • Should be comfortable working in a fast paced environment. 
  • High School diploma or equivalent is required.
  • Must have basic knowledge of Medicaid plans and obtaining authorization.
  • Experience with EPIC EMR Registration is highly preferred.

Business Unit: Presence Medical Group N/T
Department Name: Ali Muhammad