Shipper/Receiver - Boston,MA - West Elm

Requisition Number: WE-12986
Area of Interest: Retail
Organization: Retail
Brand/Division: West Elm
Position Type: Full-time


discover your purpose...
Receive shipments & accurately maintain inventory records. Maintain stockroom & off-site stock locations. Assist sales team in replenishing sales floor after shipment or during recovery periods. Assist store management in planning for receipt of shipments to determine cost-effective process & staffing needs.

who we are...
Our mission is to offer choice in products & services, build community through connections with clients & collaborators & focus on honest business practices in everything we do, from supply chain transparency to sustainability.

who you are...
*Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records & back-of-house
*Passionate about the delivering the highest level of customer service standards to internal & external customers
*Ultimate team player, eager to jump in & help your colleagues to get the job done
*Curious & creative, striving for ways to simply processes & procedures to streamline your work
*Proven success achieving results both independently & through fostering a spirit of teamwork
*Eager to help coach other associates grow & develop within the organization

at west elm, you will...
*Manage shipments in the stock room & scan all shipments as they're delivered
*Direct merchandise flow from stockroom to the sales floor
*Supervise & train stock associates to help them reach their highest potential within the Brand
*Provide immediate feedback to supervisor regarding inventory levels & damages
*Ticket & stock merchandise in the stockroom or prepare for immediate distribution to the sales floor
*Process inventory paperwork, including store-to-store transfers, receiving logs, e-sends, receiving discrepancies, damaged merchandise & returns
*Maintain an accurate record of merchandise stored at the off-site locations
*Execute timely processing of donations & MOS merchandise
*Pack & log merchandise for customer deliveries or shipments
*Transport merchandise to & from remote stockroom locations
*Ensure that the stockroom is always clean & swept, with garbage removed & supplies organized
*Provide support to teammates by assisting on the sales floor during peak times
*Ensure all appropriate stockroom procedures are followed to minimize company loss
*Complete additional tasks listed on daily agenda or as assigned (i.e. maintenance of store, lighting, cleaning)


what we're looking for...
*1-2 years of stockroom experience
*1-2 years of customer service experience strongly preferred
*Basic product knowledge & passion for our West Elm Brand
*Exceptional time management & organizational skills to execute multiple tasks simultaneously
*Excellent communication skills & ability to provide world-class customer service at the back door
*Must be able to be mobile in the stockroom or sales floor for extended periods of time
*Availability to work closing shift a minimum of three times per week, inclusive of three Saturdays & two Sundays per month, in addition to annual inventory & entire holiday season (November through January)
*Must be able to lift & mobilize medium to large items, up to 100 lbs., while utilizing appropriate equipment & safety techniques

bring your resume to life...
*Does this sound like you? If so, please submit your resume, cover letter & any additional materials that will give us a peek into what would make you a strong leader on our team.

This position is not eligible for visa sponsorship.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Williams-Sonoma Inc.
Full time
Boston, MA 02108, US