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Program Manager - Spectrum Enterprise

Client Reference Code: 226284
Spectrum Enterprise is a national provider of scalable, fiber-based networking and managed services solutions. Solutions include Internet access, Ethernet and Managed Network Services, Voice solutions, TV solutions and Managed Application, Cloud Infrastructure and Managed Hosting Services. We work closely with clients to achieve greater business success by providing these right-fit solutions designed to meet their evolving needs. For more information, visit

The Highlights

The Program Manager manages one or more highly complex or enterprise-wide programs consisting of multiple projects. In this role, you will ensure successful integration of several projects and adjust project scope, timing and budgets as needed, based on the needs of the business. This job requires extensive technical and project management experience.

What you will do
  • Actively and consistently support all efforts to simplify and enhance the client experience
  • Develop program strategy, supporting business case and high-level project plans
  • Influence internal and external key stakeholders and build consensus
  • Ensure integration of projects and adjust project scope, timing and budgets based on needs of the business
  • Coordinate with multiple project managers to assemble overall program plan
  • Mentor project managers and project leaders to educate and assist them with implementing project management processes and making improvements/changes
  • Execute established project management processes and methodologies to ensure delivery of project scope on time and within budget while meeting or exceeding quality standards and client expectations
  • Plan and designate team assignments, direct work efforts, review integrated project plans, communicate and escalate resource needs, ensure completion of quality reviews and drive issue resolution issues as appropriate
  • Communicate with leadership and other stakeholders on program strategy, direction and changes
  • Deliver all projects in the project portfolio on time and within budget, meeting strategic and business requirements
  • Track key project milestones and recommend adjustments to project managers
  • Partner with senior leaders in the business community to identify and prioritize opportunities to achieve goals of the enterprise
  • Manage all aspects of program design, development and implementation
  • Document, prepare and deliver data-driven presentations

Required keys for success
  • Five or more years of project management experience
  • Seven or more years of IT or engineering work experience
  • Advanced understanding and ability to manage complex program and project budgets
  • Superb ability to oversee and manage large, complex, diverse and strategic projects
  • Excellent ability to implement program and project plans and monitor progress, resource usage and quality
  • Advanced knowledge in conducting risk assessments and developing plans to eliminate or mitigate identified risks
  • Effectively analyze and interpret data
  • Define key performance indicators/metrics
  • Accomplish responsibilities independently with no supervision and guidance
  • Prioritize, organize, make decisions and solve problems while working under pressure
  • Effective communication skills with all levels of management and employees

Your education
  • Bachelor's degree in computer science, information systems, business administration or related field, or equivalent experience
  • Project Management certification or successful completion of a recognized project management curriculum is strongly preferred

What you can expect
  • Office environment

Job Code : KGN320 Program Manager Exempt

Full time
Operations, Project Management
Charlotte, NC 28245, US