Team Leader, Sales

Your upbeat attitude and ability to engage customers keeps the sales floor energized and Sales Associates motivated. Under the direction of the Assistant Store Manager, Sales you lead your team to meet daily sales goals - and exceed customer expectations. With a constant eye on the sales floor, you adjust staffing as needed to be sure every customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. You provide productive feedback and thoughtful guidance to Sales Associates, grooming them for advancement on the sales team.

Even more exciting, as part of the Livermore team, you will have the rare opportunity to participate in our store set up as we move to our new home on October 9th.  Take part in helping people love how they live in moments that matter


Leadership

  • Lead designated functional team and manage associate workload as determined in partnership with the Assistant Store Manager.
  • Coach Department Specialists and associates on exceptional performance and maintain a strong visible presence in the department/work area.

Job Knowledge

  • Partner with the Assistant Store Manager to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable.
  • Maintain an understanding of new store initiatives and communicate changes to the Department Specialists and associates, ensuring adoption throughout the store, into steady state.

Results Oriented

  • Focus on promoting and driving sales, maintaining an awareness of current product in store and not in store.
  • Review KPI results, working with Assistant Store Managers to identify opportunities and corrective actions.

Communication/Teamwork

  • Communicate regularly with the applicable functional Assistant Store Manager to review business results, execution of plans/strategies, customer feedback and associate performance.
  • Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors.
Company
Crate & Barrel
Posted
09/15/2018
Type
Full time
Categories
Stores
Location
Livermore, CA 94551, US