Business Operations Coordinator - Full Time - Office Park

Work Schedule/Days:  Day / Monday - Friday 
Employment Type:  Full-Time


Coordinates business operations and provides administrative support to management or the activities of an assigned department.


  • High school diploma or equivalent


  • No professional certifications required


  • 4 years of experience in administrative, secretarial, or business operations


  • Bachelor’s degree in Business, Healthcare, or related field
  • Demonstrated knowledge of medical terminology


  • Demonstrated verbal/written communication, organizational, customer service, and interpersonal skills
  • Demonstrated skill at typing 45 error-free words per minute
  • Computer skills, including Microsoft Word, PowerPoint, Excel, and other Windows-based applications


  1. Coordinates all operational aspects of assigned office, department, or business project.
  2. Monitors and assesses the day-to-day financial operations of assigned office, department, or business project.
  3. Manages the performance management process for assigned staff and coordinates statistical reporting for departmental goal program(s) as required.
  4. Coordinates the utilization of support staff to achieve effective and efficient services.
  5. Manages the performance improvement process for the office, department, or business project assigned in accordance with established policies and procedures.
  6. Supervises staff or clerical personnel by interviewing, hiring, orienting/training, and conducting performance evaluations.
  7. Provides recommendations for disciplinary actions up to and including termination.
  8. Assists with the preparation and auditing of the departmental or project budget(s) and tracking/monitoring of related expenses.
  9. May assist in the development and implementation of a comprehensive education program for assigned business personnel and function(s).
  10. Manages department supplies, inventory, and equipment.
  11. Maintains professional development.
  12. Supports and coordinates administrative (e.g., sets up meetings, takes minutes, plans events, sets up audio-video, coordinates schedules/patient letters), operational, and analytical tasks/responsibilities related to business unit, including supportive responsibilities to managers/providers in practice operations and/or business unit.
  13. Monitors and assesses day-to-day business operations of assigned office, department, or business project, including daily office operations/facility management, finance, and educational aspects for assigned staff.
  14. Builds and manages provider schedules in EPIC with guidance from the neurology scheduling committee and practice leadership team (neurology area only).
  15. Assists with coordinating provider time off requests with support of Practice Manager (scheduling area only).
  16. Participates in continuous process improvement initiatives for the office, departments, or business project manager.


Safety: Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.


Compliance: Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process. Maintains records of compliance activities and reports compliance activities to the Compliance Office.


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification.  They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.


Ability to lift up to 15 lbs independently not to exceed 50 lbs without assistance

Bending/Stooping - Occasionally (activity or condition exists up to 1/3 of time)

Climbing - Not Present

Hearing/Speaking - Effective communication with employees, supervisors/managers and staff. Effective communications with patients and visitors, as required.

Lifting - Occasionally (activity or condition exists up to 1/3 of time)

Pushing/Pulling - Not Present

Sitting - Constantly (activity or condition exists 2/3 or more of time)

Standing - Occasionally (activity or condition exists up to 1/3 of time)

Walking - Occasionally (activity or condition exists up to 1/3 of time)


Some potential for exposure to blood and body fluids


About Us:

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow.

With 3 hospitals, 28 neighborhood locations and a total of 638 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 70 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report.

Children’s has been ranked on Fortune magazine’s list of “100 Best Companies to Work For” for thirteen consecutive years and named one of the “100 Best Companies” by Working Mother magazine. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow. 

Have questions about the recruitment process?  Check out What to Expect.

Requisition #:  28683     
Location:  Office Park (1584)  -  1584 Tullie Circle, Atlanta, GA  30329
Function:  Administrative/Clerical Supp - Administrative/Clerical Supp