Posted 3 days ago
Description
Australian Citizens residing in Australia only respond.
Responsibilities and Qualifications
- Certified Salesforce Admin 201 with minimum 23 years working as a Salesforce Functional Analyst.
- Experience working with Salesforce Health Cloud, Service Cloud, Vlocity & Communities.
- Business Process mapping/Re-engineering background for B2C & B2B Service processes, ideally in disability and health care sector.
- Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders.
- Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and similar methods to co-ordinate and assure systems delivery outcomes.
- Demonstrated great communication skills and stakeholder management.
- At least 1 full cycle implementation of a Vlocity solution, healthcare industry area is desirable.
- Achieved at least Vlocity Certified Platform Developer or Consultant level certification.
- Demonstrated prior knowledge and experience of complex government and or government-based insurance schemes.
- Comfortable with new ways of thinking about accessibility and enthusiastic about accessible design & development will be highly regarded.
Required Skills
- B2C Analysts
- Communication Skills
- Accessibility
- Business Process
- Stakeholder Management
- Healthcare
- Government
- Workshops
- Insurance
- Design
- Business Communication
- Management
