Support Specialist, Drop In Center, Behavioral Health, Westchester

Requisition ID: 55822

Location: PBH Westchester

Location Address:
9845 West Roosevelt Rd, Westchester, IL  60154 United States (US)


Daily Hours: 4
Standard Hours: 0
Employment Status: PRN / Registry 
Employment Type: Regular 
Shift: Day




Under the supervision of an identified Coordinator or Senior Clinician, the Support Specialist provides supportive intervention to clients with severe mental illness. The Support Specialist assists clients to learn and maintain self–selected life skills and provides a point of engagement and contact between the client and the facility.




  • Promotes optimal client function in a range of life skills so as to promote independent function and facilitate the recovery process.
  • Works proactively with consumers, multidisciplinary treatment team members and other agencies as required.
  • Provides client contact for estimated 70% of hours worked with duties such as skills training/practice,   counseling, advocacy and /or case management
  • Collaborates with staff/consumers on an individualized client-led treatment planning process.
  • Documents in a timely, accurate fashion appropriate clinical information on consumer progress notes and provides community outreach to clients/collaterals in person and by phone.
  • Facilitates advocacy/empowerment development within consumer groups via culture/language specific council meetings.
  • Identifies and communicates consumer-oriented program issues to direct line management and provides recommendations.


This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions.  Other duties may be assigned.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience                                                              

One year experience in social services field required, three years preferred.

Candidate has experienced mental illness and has accessed treatment and continues to access treatment.


Computer Skills                                                          

Proficient with Windows-style applications and keyboard.

Computer skills and dexterity required for data entry and retrieval of information.


Certificates, Licenses, Registrations

Certified Recovery Support Specialist (CRSS) preferred or comparable certificate in social services field.



Business Unit: Resurrection Behavioral Health
Department Name: Drop In Center