Global Channel Program Leader

Everyone communicates. It’s the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion. Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from busy airports to state-of-the-art data centers— we provide the essential expertise and vital infrastructure your business needs to succeed. The world’s most advanced networks rely on CommScope connectivity.

 

 The Global Channel Program Leader is responsible for managing a global team that supports the development, optimization and ongoing support and evolution of channel programs that support CommScope’s business objectives. The successful applicant must have a high level of knowledge and understanding of CommScope’s Service Provider and Enterprise markets and channels: how our customers buy, how they engage with and value route-to-market and influencer/eco-system partners. The successful applicant must also demonstrate the proven ability to work in a team environment, develop and manage global programs.  This role and the decisions made represent the program, provide corporate direction, and represent a level of authority. Sales leadership will rely on these decisions and explanations as they impact the management of their teams.

 

DUTIES and RESPONSIBILITES:

  • Collaborate with sales, PLM, legal, customers and partners to create new, or optimize existing, B2B programs that define and document the working relationship between CommScope and our repeatable routes to market: Distributors, Installers, Integrators, MTDC, Consultants and future eco-system partners.
  • Lead a team responsible for promoting and developing all programs in-region. 
  • Collaborate with sales, PLM, finance, legal and partners to develop new or optimize existing incentive programs available to channel partners.
  • Create, maintain and communicate all program related marketing collateral and messaging: internal and external.
  • Analyze and report channel results and incentive metrics across relevant business units with the goal of ensuring our programs are effective and leaders can make informed decisions regarding the future of our business.
  • Create and maintain all program related marketing collateral and messaging: internal and external.
  • Collaborate with enablement technology leader, marketing and IT to ensure the technology our channel partners use add value and support our programs and strategies. Specifically, responsible for detailed knowledge of program processes and guidelines in CommScope PartnerPRO Portal (CPP). Responsible for identifying and resolving problems.
  • Track and report monthly partner incentive reports to finance in support of monthly accruals.
  • Review, ensure accuracy, resolve discrepancies, and process CPP driven incentives.
  • Direct the Partners and sales teams on appropriate actions associated with the Partner processes and program incentives. As well as continue to educate both internal and externally how the CommScope PartnerPRO Portal can support their needs.

 

QUALIFICATIONS:

  • A completed bachelor’s degree or equivilant work experience and 10+ years of relevant experience required.
  • Large project management experience/background. 
  • Experience with both Service Provider and Enterprise buyer behavior and value chain. 
  • Knowledge of financial impacts relating to Partner result and incentive calculations for Partners within the Partner PRO Network.
  • Working knowledge of SAP.
  • Intermediate or advance knowledge of MS Office - Excel (including pivot tables), Power Point and Outlook,  
  • Excellent customer service skills 
  • Communications skills: Must have the ability to communicate, through verbal and written communications, company policies and processes, provide direction and establish rapport with partners and all levels of field sales and sales management.
  • Ability to work independently: The person in this role will be required to work remotely from their coach and must be able to make sound and informed decisions based on program knowledge and corporate impacts.

 

 

It is the policy of CommScope to provide Equal Employment Opportunities to all individuals based on merit, qualifications and abilities. CommScope does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (including pregnancy), national origin, age or any other characteristics as protected by law. Furthermore, this contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and qualified individuals with disabilities.

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Company
CommScope Inc.
Posted
09/07/2018
Type
Full time
Location
Virtual, NC, US