Posted a day ago
Description
Overview
Waters, the world's leading specialty measurement company that cares about inclusion and diversity, is seeking a Sales Applications Manager to support growth of our business across Australia & New Zealand. Waters delivers benefits through innovation and people that enable customer success in the life, pharmaceutical, and food sciences. Our talented field sales/service and specialist teams have delivered great and sustainable business results. This role offers flexibility working in the field, focusing mainly on Mass Spectrometry.
As Sales Applications Manager, you are an ambassador of Waters and will bring to the market Waters’ products and services. You will understand the customer’s business and growth plans, and translate that knowledge into Waters solutions to achieve customer success.
Responsibilities
- Lead and manage the Applications Support chemists, guaranteeing successful demonstrations, training courses for customers, technical product presentations and applications support
- Present Waters LC-MS products and applications to customers and at marketing events for segments such as Pharma, Biopharma, BMR, and Food & Environmental
- Support account managers in sales of Mass Spectrometry instruments with responsibility for the ANZ overall MS budget
- Prepare business and territory plans to find new customers and create new sales opportunities
- Plan and execute customer pre-sales demonstrations and post-sales applications training
- Manage the Sydney demonstration laboratory
- Support the sales team for MS system configurations
- Collaborate with Business partners and Field Sales operations to provide credible and impartial consultancy and technical sponsorship in a fast-paced pre- and post-sales environment
- Work with Account Managers to diagnose customer requirements and design analyses that showcase Waters capabilities aligned with customer goals
- Perform instrument demonstrations and provide expert advice during the sales process on Waters system solutions
- Ensure equipment, analyses and demonstrations are prepared to guarantee a high level of customer experience
- Provide system and application training and technical sponsorship after product installation
- Conduct internal Waters Solutions Training to Field Sales Operations
Qualifications
Education:
Masters Degree, or PhD in a scientific area such as chemistry, biology, or biochemistry
Experience:
7+ years user experience with UPLC, Mass Spec and analytical instruments; 3+ years of experience in selling and applications knowledge on Mass Spectrometry
Skills:
Experience in People Management; action oriented with strong results focus; clear communication and presentation skills; highly organized; strong listener; positive attitude; adaptable to a dynamic environment; strong technical background in analytical technologies, especially LC and MS
Company Description
Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our company helps ensure the efficacy of medicines, the safety of food, and the purity of water, with operations in over 100 countries and 7,600+ employees.
Diversity and inclusion are fundamental to Watersundamental values. Waters complies with all applicable laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy, genetic information, sexual orientation, gender identity, disability, or any other protected characteristic. Waters is an equal opportunity employer.
Location
Rydalmere, New South Wales, Australia
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