Posted 5 days ago
Description
Overview
Customer Solutions Advisor - Full time - Robina
Vodafone Clear Island Waters, Queensland, Australia
What You’ll Be Doing
You’ll spend your time being a customer champion; discovering what our customers want and need and helping them use technology in their daily lives. You’ll ensure customers receive the best value and the best advice. If you are someone who naturally finds solutions and thrives on connecting with people, you’ll fit right in.
On Any Given Day, You Could Find Yourself:
- Be front-row to all the latest devices, accessories and perks including events from our partners.
- Provide the best value solutions for customers to fit their lifestyle.
- Provide support for troubleshooting technical queries and helping customers confidently use the Vodafone app.
- Receive training to level up your knowledge in a dynamic and evolving industry.
What We’re Looking For
You bring a spark of joy and enthusiasm to every customer interaction. You’re an excellent communicator, adaptable, and excited about technology—someone who is keen to learn about the latest gadgets and trends. Your positive energy, attentiveness to others, and genuine interest in our products will make you the perfect fit with our team.
Requirements and Availability
Join us with 38 hours to be worked over a minimum of 5 shifts. We service our customers 7 days a week so there is lots of flexibility. In addition to your guaranteed hours, you can let us know additional availability to pick up some extra shifts when it works for you.
What Can We Offer?
- Competitive salary with great rewards. With every sale, you also have the opportunity to boost your earnings with incentives and bonuses.
- Never pay a phone bill again – SIM plan with unlimited calls, texts and data.
- Wellbeing benefits, including volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave.
- In-depth training on the latest tech as well as topics like leadership and coaching.
- Exciting opportunities to advance into leadership roles or head office positions through the Future you Intern and Work Experience programs.
Don’t meet every requirement? We encourage you to apply anyway. We believe in the power of people and collaboration. Make your Move to Vodafone.
What’s Next?
Our recruitment process is simple: submit your CV, complete a 15-minute assessment, speak to our Talent Acquisition team on a quick phone chat, and come in for an in-store interview with the Store Manager.
To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident.
Seniority, Employment & Job Function
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industry: Telecommunications
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