Posted 9 days ago
Description
Overview
In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential. The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.
Position: Demand Manager – for one of our largest clients in WA, initial 3 month contract. The client seeks to implement a robust yet fit-for-purpose Demand Management capability, as well as establishing Business Analysis depth that bridges demand management and project delivery from triage of an idea through to delivery.
Responsibilities
- Establish governance and workflows for demand management.
- Define intake, classification, evaluation, and escalation processes.
- Implement capability in ServiceNow for tracking and reporting.
- Build relationships with stakeholders across supported client Assets.
- Train the technology and business teams on the new process.
What will make you a good fit for the role?
- Strong experience in demand management, business analysis, or process design
- Proven ability to develop governance frameworks and workflows
- Hands-on experience with ServiceNow or similar platforms
- Excellent stakeholder engagement and communication skills
- Ability to support multiple initiatives and drive process adoption
Seniority level
- Mid-Senior level
Employment type
- Contract
Job function
- Management, Product Management, and Strategy/Planning
Industries
- IT Services and IT Consulting
