Posted 11 days ago
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS Data Centers, including servers, storage, networking, power, and cooling equipment, ensuring our customers have continual access to innovation. We work on challenging problems with many variables impacting the supply chain, and we seek talented individuals who want to contribute.
The Infrastructure Operations (Data Center) team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintaining the physical infrastructure of AWS, ensuring safety, security, availability, productivity, capacity, efficiency, and cost standards.
The Data Center Engineering Operations Trainee will be responsible for Data Center Engineering Operations within an Amazon Data Center, including risk management, corrective and preventative maintenance of critical infrastructure, vendor management, and metric reporting.
We are looking for individuals with little to no experience, who are result-driven, possess technical understanding (electrical/mechanical), and have the drive and passion to learn data center engineering operations. The role reports to the DCEO Manager and focuses on sustaining availability, cost management, risk assessment, mitigation, and reviewing maintenance of critical infrastructure and metric reporting.
You will collaborate with software, hardware, network engineers, supply chain specialists, security experts, operations managers, and other teams. You’ll help deliver high safety and security standards while providing extensive capacity at low costs. Our inclusive culture encourages bold ideas and ownership.
This is a 6-month fixed-term position with a potential to convert to a full-time role.
Key job responsibilities
Responsibilities may include:
- Assist in managing contractors, sub-contractors, and vendors, ensuring compliance with practices, procedures, and legislation.
- Maintain performance benchmarks, analyze data, and prepare reports on infrastructure operations and maintenance.
- Create Change Management requests and Incident Management tickets as directed.
- Contribute to documentation related to business and facility operations.
- Assist with rack installation and power/cooling provisioning.
- Participate in routine maintenance and emergency services on systems like switchgear, generators, UPS, power distribution, chillers, cooling towers, air handlers, and monitoring systems.
- Support the design, implementation, commissioning, and build-out of new facilities.
- Assist in managing facility assets and infrastructure inventory.
- Participate in Construction & Operational Meetings as needed.
- Support Work Order compliance and review contractual SLAs.
- Coordinate with Infra Ops teams for daily operational needs.
- Help resolve infrastructure engineering or service issues.
- Deliver excellent customer service.
- Meet daily operational hours, shift, and on-call response requirements.
Preferred qualifications
- Bachelor’s degree in Electrical or Mechanical Engineering, or relevant technical training or experience.
- Experience in Data Center Engineering or Operations.
