NGIS CUSTODIAL WORKER HK


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  • Duties
    Help Duties Summary

    Navy Gateway Inns and Suites is the Navy's official lodging operation for service members on temporary duty. NGIS provides professionally managed, business-based programs that contribute to mission readiness through quality services geared for a mobile military community.

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    Responsibilities

    Ensures security of all guests is maintained at all times.

    Ensures guest privacy is maintained at all times.

    Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions. Provide assistance in handling customer complaints, involving management as necessary.

    Performs daily housekeeping duties as required, which includes, but is not limited to: dusting/polishing furniture; trash removal; vacuuming and/or sweeping floors; cleaning/sanitizing bathrooms and kitchen areas (to include all sinks, showers, tubs, toilets, floors, microwaves, refrigerators, ovens, cook-tops, counters, cupboards); making beds and removing/changing bedding; restocking amenities, bed and bath linens, and other guest room supplies; checking condition of room assets and reporting problems to supervisor or designated representative; and responding to guest requests and communications.

    Changes bed linen at least weekly, in response to guest requests, and upon checkout.

    Upon checkout, completes all daily cleaning duties; removes and/or replaces all bed linens, bath linens, and waste basket liners; and ensures room is ready for occupancy by a new guest.

    Counts and sorts linen removed from individual rooms, along with clean linen issued during assigned shift. Prepares linen in/out report daily and gives it to supervisor, ensuring any missing linen is reported.

    Completes room status report providing status of all assigned rooms (vacant, ready, checkout, occupied) and turns in report at end of each day.

    Promptly informs supervisor of missing, malfunctioning or damaged items in rooms and/or common areas so the items can be repaired. Also notifies supervisor of any valuables (e.g. large amounts of cash or jewelry) left out in the open by guests before cleaning the room.

    Performs deep cleaning as required. Deep cleaning may include defrosting the refrigerator, cleaning windows (inside and out), replacing and/or cleaning drapes, moving furniture and cleaning normally hidden areas, carpet cleaning (shampoo and/or spot treatment, cleaning walls/woodwork, and other such tasks.

    Performs other related duties as assigned.

    Travel Required
    Not required

    Supervisory status
    No

    Who May Apply This job is open to… US Citizens and Non-Citizens
    Questions? This job is open to 1 group.

  • Job family (Series)
    3566 Custodial Working

    Similar jobs
    • Housekeeping Staffs
    • Staffs, Housekeeping


  • Requirements
    Help Requirements Conditions of Employment


    PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.

    KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT

    You must be a US Citizen OR hold a US Residence Card with residency in the US for 3 plus years.

    Males must be registered or exempt from Selective Service. http://www.sss.gov

    Selectee must be determined suitable for federal employment.

    Selectee may be required to successfully complete a probationary period.

    Selectee is required to participate in the direct deposit pay program.

    A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.

    Qualifications

    Specialized experience must demonstrate the following:

    Able to apply general knowledge of cleaning procedures and proper use of cleaning equipment and approved, commonly used chemicals (including MSDS) and adherence to basic safety policies is required.

    Must be able to communicate clearly and effectively in English both verbally and in writing with management, staff and guests.

    PHYSICAL DEMANDS

    This position is required to do considerable standing, bending, walking, pushing, pulling, and climbing. Must have ability to perform moderately strenuous physical labor as unassisted lifting, moving and carrying of supplies and equipment weighing up to 45 pounds is required.

    Assisted lifting, moving and carrying in excess of 45 pounds may be required. May be required to climb/descend stairs and properly placed stepladders.

    WORK ENVIRONMENT

    Work is primarily performed indoors in areas that normally have adequate heat, light, and ventilation. Some facilities will require exposure to outdoors, as access to some rooms is from the outside, resulting in exposure to weather conditions. The incumbent may be exposed to dirt, disagreeable odors, and skin/eye irritants from strong cleaning solutions used in household cleaners. Personal Protective Equipment (PPE) is provided.

    SPECIAL REQUIREMENTS

    This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused.

    This position is subject to the possibility of workdays on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours. The staff member may be recalled to duty and/or required to work overtime, including on an emergency basis.

    The staff member may be recalled to duty and/or required to work overtime, including on an emergency basis.

    In order to verify fitness for duty, a complete physical examination may be required.

    May be required to possess a valid state driver license, as travel to other facilities may be required within the normal scope of duties. Applicants will be notified when this is a requirement for appointment.

    This position is subject to a favorable National Agency Check (NAC).

    Must be 18 years of age or older.

    The incumbent is required to obtain a housekeeping certification within 6 months of employment, as well as, any other requirements outlined in the Lodging Career Path Guide.

    You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

    As part of the application process, you must complete and submit an occupational questionnaire.

    Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

    Education

    Additional information

    We utilize E-Verify to confirm selectee's eligibility to work in the United States.

    Salary is dependent on experience and/or education.

    For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

    The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to [email protected] nhr-ma.com to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.

    This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.

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    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

    Click the following link to preview the applicant questionnaire: Preview Applicant Questionnaire .

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    Background checks and security clearance

    Security clearance
    Q - Nonsensitive

  • Required Documents
    Help Required Documents

    USAJobs Resume

    Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements.

    If claiming Veteran's Preference, a legible copy of DD-214 (page 4) as well as any other supporting documentation (disability, proof of service, SF-15, etc). is required.

    If claiming Military Spouse Preference, a copy of sponsor's orders is required for NF-03 and below or equivalent.

    If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) Priority consideration, submit a copy of the notice of separation.

    If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50.

    If you are relying on your education to meet qualification requirements:
    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits
    Help Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .

    THIS IS A FLEXIBLE POSITION AND IS NOT ENTITLED TO ANY BENEFITS

    The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to:

    Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).

    Stability of Federal Civilian Service

    People with passion for doing work that matters

    Quality of Work Life Balance

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply
    Help How to Apply

    To begin the process, click on the Apply Online button to create an account or log in to your existing USAJOBS account.

    Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit. You must submit all required documents or you will not be considered for the position.

    Technical Support
    • Check the status of the application system and maintenance schedule here: status.fhrnavigator.com
    • If you experience technical difficulties applying online, report it here: [email protected] . The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET.
    • Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.


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    Agency contact information Commander, Navy Region Mid-Atlantic

    Phone
    401-841-7697
    Email

    Address

    Commander, Navy Region Mid-Atlantic
    656 Whipple Street
    Newport, RI 02841
    US

    Learn more about this agency
    Next steps

    All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

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  • Fair & Transparent
    Fair & Transparent
    The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
    Equal Employment Opportunity Policy

    The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
    • Equal Employment Opportunity (EEO) for federal employees & job applicants

    Read more Reasonable Accommodation Policy

    Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

    A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

    Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
    • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
    • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
    • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.


    You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

    Learn more about disability employment and reasonable accommodations or how to contact an agency.

    Read more Legal and regulatory guidance
    • Financial suitability
    • Social security number request
    • Privacy Act
    • Signature and false statements
    • Selective Service
    • New employee probationary period



This job originated on www.usajobs.gov . For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/504804700 . Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Company
Commander, Navy Installations
Posted
08/20/2018
Type
Full time
Location
Newport, RI, US