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Sr. Network Engineer-Offering $2500 Sign-on Bonus!


We are currently looking for a Senior Network Engineer and offering a $2500.00 sign-on bonus to join the Sitel family!  This role will be located in our beautiful corporate headquarters on Brickell Avenue in Miami, Florida.


Click below to learn more about our beautiful office space overlooking Biscayne Bay!



As a member of our IT team you will not only build your skillset, but also have exposure to numerous environments and challenges.  While working with many major vendors, we deploy the latest technologies to our clients as well as our associates.  We service over 400 clients- Fortune Global 500 companies as well as local businesses- through our network of more than 150 offices in 24 countries.  With our innovation-led approach and entrepreneurial spirit, you’ll always remain on the forefront of technology with a career at Sitel Group.



Sitel Group is a leading global outsourcing provider of customer experience management. We collaborate with some of the best-known global brands to harness the industry’s digital transformation and help consistently deliver outstanding customer experiences. With more than 30 years of industry-leading experience, our 75,000 passionate and talented associates support more than 400 clients in 48 languages from 150 offices strategically located in 24 countries.


As a Senior Network Engineer you will be supporting enterprise technologies (VOIP, Security, Routing, Layer 3 switching, Proxy, wireless) in complex networking environments.


Typical Qualifications/Skills and Abilities:


  • Ability to manage medium size projects, develop documentation, and testing processes, a must.
  • Ability to understand and support security (firewall, VPN, IDS, Proxy) application in a networking environment.
  • Level 3 support for complex enterprise break/fix.
  • Ability to install, administer and troubleshoot layer 3 switching (Nexus, 6500, 4500), MPLS wide area technologies. 
  • Understanding and troubleshooting VPNs, Firewalls (Cisco ASA/Firepower, Checkpoint).
  • Experience with F5 LTM/GTM/ASM a plus.
  • Practical understanding of VOIP.
  • Mentor engineers in technology and processes. 
  • Able to attend meetings with management and clients and contribute suggestions, develop enterprise infrastructure designs, and answers in a professional manner.
  • Ability to work as part of a team on larger projects.
  • Good written and verbal communication skills.



Experience Target:


  • Two to five years related experience.




  • Four-year degree or equivalent combination of education and experience. 


Special Certifications:


  • CCIE or CCNP with equivalent experience, with proven specialization in either voice or security or equivalent experience. 
  • CCDA or CCDP.


Travel Required:


  • 15% domestic travel.




  • Ability to work different shifts and extended hours. 
  • Ability to lift 40lbs overhead.
  • Have a valid driver’s license.



Full time
Miami, FL 68134, US