RECEPTIONIST

 

    • We have an opening for a Receptionist position.
    • Location: New York City, NY Note: online applications accepted only.

     

    If you have a positive attitude and a love for learning, you may be interested in joining our team.

     

    At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people. A FLIK Family-Then & Now. Great Food and Great Service are only possible with Great People behind the scenes. FLIK’s steadfast dedication to the training and support of our associates continues to nourish our vision and growth. Dedication, diligence, operational excellence and hands-on expertise are FLIK trademarks – only achievable through the work of our team of professionals. We embark on a relationship with every FLIK associate that provides, demonstrates and cherishes growth, education and ongoing mentoring – today and every day.

     

     

    Full time associates at FLIK are offered many fantastic benefits such as:

    • Medical
    • Dental
    • Vision
    • Flexible Spending Accounts (FSAs)
    • Commuter Benefits
    • Wellness Program
    • Employee Assistance Program
    • Life Insurance for Associates and Eligible Dependents
    • Short Term Disability (STD) and Long Term Disability (LTD)
    • Accidental Death & Dismemberment (AD&D) Insurance
    • Discount Marketplace
    • And other voluntary benefits

    Job Summary

    Key Responsibilities:

    • Consistent, timely attendance and ready to assist customers at start time and throughout shift
    • Provide a warm welcome to all arriving guests (internal and external)
    • Make eye contact and acknowledge customers in line or waiting for requests
    • Professional, business appropriate communication delivery always both verbal and written
    • Avoid saying “no” offer options when requests are not available
    • Responsible for resolving issues, concerns to customer satisfaction
    • Answer all incoming calls within 3 rings
    • Request permission before placing customers on hold and wait for response before action
    • Announce customer and provide a brief description of needs before transferring or passing on customer
    • Support visiting and local customers with general services requests, including not limited to printing, directions, faxing, deliveries, access needs
    • Responsibilities include but not limited to ordering/stocking of supplies, meeting set up, catering, safety & security.
    • Maintain knowledge of room features, amenities, technology offerings
    • Proactively and politely engage with customers to ensure optimal space occupancy
    • Maintain current repository of local restaurants, services, hotels, transportation options and assist with requests
    • Capture and prepare daily, weekly and monthly reports data analysis as requested
    • Perform administrative duties according to location guidelines.
    • Other duties as requested/required

    Preferred Qualifications:

    • A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard in all aspects of the Receptionist’s job.
    • Proficient in EMS and able to process space reservation requests (assign and confirm space).
    • Knowledge and ability to trouble shoot AV and technology features.
    • The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.
    • Excellent listening and oral communication skills.
    • Basic computer skills and knowledge of office technology / equipment.
    • Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.
    • Discreet, ethical and committed to maintaining a high degree of confidentiality.
    • A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain.
    • A high school graduate, with some college preferred.  Two to three years’ experience in a client service / reception position within a hospitality or corporate environment. 

     

    About Compass Group: Achieving leadership in the foodservice industry
     

    Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
     

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

     

    Req ID: 172512

    Salary Non-Exempt 

    Company
    Compass Group Holdings PLC
    Posted
    04/12/2018
    Type
    Full time
    Location
    NEW YORK, New York 10017, US