Marketing Automation Manager Job

BJ's Wholesale Club was the first retailer to introduce the warehouse club concept in the northeastern United States. Today, we’re a multibillion dollar operation with more than 200 clubs in 16 states from Maine to Florida.

While our Members know us for helping them save up to 25% off grocery prices every day, our Team Members  love us for providing a supportive and engaging workplace that’s committed to developing great talent.

If you’re a motivated and enthusiastic person who enjoys working collaboratively and is committed to providing great service for our Members, we want to hear from you. BJ’s offers a fast-paced, team environment with great training opportunities and competitive salary and benefits packages to help you  succeed.


The Membership Analytics Team is BJ’s internal advanced analytics consultancy. The Team is responsible for a wide range of analysis in support of BJ’s efforts to strengthen member loyalty, improve retention, acquire high quality members and increase member lifetime value. The Manager, Marketing Automation will be responsible for a team of analysts responsible for end-to-end marketing campaign execution and partnering with Business Stakeholders to help optimize marketing strategies across multiple channels.

  • Ensure on-time delivery by managing program schedules, from campaign design to measurement
  • Partner with internal stakeholders to define campaign audience requirements, program specifications and business requirements
  • Create ROI models to assess reasonability of proposed campaigns
  • Execute complex marketing campaigns (direct mail/email) which activate a variety of segmentation schemas
  • In conjunction with the Data Science Team, determine KPIs and build test plans to measure incremental lift associated with marketing efforts
  • Partner with the Data Science Team on model application and refinement based on actual performance
  • Review and audit campaign processes to identify potential issues/errors
  • Post campaign, communicate to senior executives results in a clear and concise manner
  • Influence the business based on fact-based knowledge of marketing effectiveness
  • Respond to additional engagement and acquisition analytics requests 


  • Working knowledge of CRM software (e.g. Unica, SAS, Oracle / Siebel, Epiphany)
  • 5+ years of experience in project management and database marketing; retail industry experience a plus
  • Expertise with at least one data/analytics programming language (e.g. SQL/SAS/R/Python)
  • Strong analytic and critical thinking skills
  • Ability to prioritize and accomplish multiple tasks within established timeframes
  • Experience with Excel, PowerPoint, and Word
  • Bachelor's degree in Information Systems, Marketing and/or Business or the equivalent combination of education and experience; Master’s Degree preferred

BJ's Wholesale Club is committed to a policy of equal employment opportunity for all qualified team members and applicants for employment without regard to race, religion, color, sex, sexual orientation, age, ancestry, national origin, physical and/or mental disability, genetic information, atypical cellular or blood trait, marital and/or familial status, pregnancy, gender identity and expression, military or veteran status, or any other characteristics protected by applicable law.

BJ's Wholesale Club, Inc.
Full time