Executive Assistant - The Lodge at Vail, a RockResort - Vail, CO

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

 

 

 

Executive  Assistant - The Lodge at Vail, a RockResort - Vail, CO

 

The ideal candidate for the job of an Executive Assistant will be required to handle administrative tasks that help to support the General Manager, Executive Team and general operations of the property. The position is expected to work with or without supervision of the GM, as per the demands of the tasks at hand. The Executive Assistant must be organized, disciplined in time management and flexible in nature. Must be able to multitask, adjust priorities and maintain a positive attitude in all interactions with staff, coworkers, guests, owners and any other individuals encountered in the job. The Executive Assistant is a representative of the General Manager, Property Manager and Lodge at Vail and must act cordially, professionally and be trusted with confidential information.  May be required to work within time constraints and deadlines. Excellent written and verbal communication skills are the prerequisites for the executive assistant position.

Executive Assistant Duties and Responsibilities include (but are not limited to):

The responsibilities of an Executive Assistant require them to deal with wide range of competencies:

  • Act as a liaison between the external or internal executives, managers and consultants in coordinating meetings with the appropriate departments.
  • Assist the GM and EC Team in creation of reports/documents/presentations, preparing agendas and preparation of meeting minutes.
  • Assist accounting with reallocating charges to the house accounts, guest room charges, journal entries and other financial responsibilities as they develop.
  • Manage Administrative and General Department’s operating supply budget.
  • Monitor and optimize property’s social and online review presence.
  • Create, open, and process invoices from vendors for various charges.
  • Quote, create and manage employee and VIP guest room reservations.
  • Manage guest service feedback received directly and through post-stay Medallia surveys and escalate to department heads or General Manager as necessary.
  • Manage Business Center Office which includes guest/owner computer/printer assistance, maintenance of equipment, and cleanliness of office.
  • Answering of incoming GM office phone calls with proper call screening, forwarding and message taking.
  • Inventory and order appropriate office supplies.
  • Act as a representative of the GM and EC Team in meetings, seminars and conferences.
  • Guest issue resolution as situations develop during and after guests’ stay.
  • Create personalized and thoughtful VIP amenities with the assistance of GM, Department heads, Front Desk, In Room Dining and Culinary Department.
  • Assist GM and Property Manager with mailings, owner calendars, vendor scheduling, unit inspections, and owner/guest billing questions.
  • Maintenance of GM calendar appointments ensuring appropriate reminders and scheduling.
  • Support operations as needed and from time to time such as, but not limited to, assistance in Food and Beverage, Spa, Rooms, Lobby and other areas.  Some proficiency in operational tasks will be expected.
  • Assist in other tasks and responsibilities as they develop.
  • Ad Hoc projects as needed.

 

Qualifications:

  • High school diploma. -required
  • College degree. -preferred
  •  Accounting  experience. -preferred
  • 1 - 2 years in a professional office setting. -required
  • Hotel experience. -preferred
  • Above average proficiency in Microsoft Word, Outlook, Publisher, Excel, and PowerPoint. -required
  • Must be able to speak, read, and write in English. -required
  • Excellent oral & written communication skills, high organizational skills, ability to multi-task, meet deadlines, and follow-up. -required
  • Hotel property management systems experience. -preferred
  • eProcurement experience. -preferred
  • Ability to use computer, fax, phone, copier, scanner, and label maker. -required
  • Must be able to work some holidays and weekends as required. -required
  • Must be able to sit for long periods of time. -required
  • Must be able to stand or walk for up to 8 hours. -required
  • Must be able to lift up to 25 lbs. -required

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 150085

Company
Vail Resorts
Posted
04/06/2018
Type
Full time
Location
Vail, Colorado 81657, US