Assistant Store Manager, Mine Childern's & Northstar Logo Co. - NorthstarCalifornia Resort

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.


To assist in managing sales, staff, operational and merchandising functions of the store to attain maximum profitability, productivity, and a world class guest experience.


Responsibilities include (but are not limited to):

Generate sales, and demonstrate and maintain a professional standard of guest service

Evaluate sales trends and create methods for sales growth

Manage inventory control and meet or exceed inventory goals

Role model and administer company policies and guidelines

Recruit, hire, train, coach, and maintain a quality core staff

Enforce company cash handling policies and procedures, and other loss prevention policies

Provide training resources in POS, product knowledge, guest service, resort information, and sales

Conduct performance appraisals for and coach development of staff on a regular basis

Maintain all company paperwork according to policies and standards

Communicate ideas or issues with the Regional Manager

Manage operational budget

Remain current on new industry products and trends, and demonstrate knowledge of products

Be energetic, motivated, and possess the ability to multi-task



A minimum of 3 years of retail sales experience - required

A minimum of 1 year of ski/snowboard retail management experience - preferred

High school diploma or equivalent - required

Proficient in Microsoft Office applications - required

Ability to communicate frequently with co-workers and guests in accurate spoken and written English - required

Excellent communications skills both written and verbal

Self-motivated with the ability to multi-task

Familiarity with retail POS system - preferred

Must be a team player and be able to handle fast paced stressful environments

Possess the desire to offer the highest customer service standards to guests

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.”

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 147908

Vail Resorts
Full time
Truckee, California 96160, US