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BA/QA Analyst


Requisition ID: 14647

Join the Global Community of Scotiabankers to help customers become better off.




The incumbent, under general direction, is responsible for the implementation of business applications and resolution of complex business problems for the assigned Lines of Business.

The incumbent is responsible for assisting in conducting analysis leading to the definition of requirements, design, testing, project coordination and implementation processes, to assist in the resolution of complex business problems for AML- Hotscan and CMT Systems. 


The incumbent is also responsible for participating in projects for new systems or enhancements, working with development personnel, and participating as a team member in Agile scrums. 

The candidate will work with other technology groups and vendors, and provision of ongoing support for all users in the business lines supported


Key Accountabilities:

  • Identifies and documents project requirements in order to capture required outcomes and ultimately support the business’s overall objectives.
  • Assist in resolving complex, multi-faceted problems to meet the system needs of the internal and external customers, by applying your business and technological knowledge to analysis, defining user requirements, design and implementation of systems solutions.
  • Builds, sustains, and leverages relationships with individuals within his/her area of immediate responsibility when gathering, validating, and approving requirements to establish a comfort level in managing relationships and understanding business needs and assurance that a quality result will be delivered
  • Determines the best approach for eliciting, analyzing, validating, and prioritizing requirements to ensure that the necessary information is captured from the relevant stakeholders to address the business needs
  • Participate in the systems implementation process by defining business requirements and processes, assisting with developing test strategies and test cases, performing testing, defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, providing user documentation, providing user training, and providing post-implementation support.
  • Assist with the coordination of small projects and/or specific sections of large projects to implement solutions to business problems.
  • The incumbent is responsible for ensuring that management is kept informed and that problems and issues are escalated appropriately.
  • Collaborates with business partners, including senior management, to define business objectives, process, and requirements.  Within the context of the project, collaborates on and sometimes leads discussions with business partners to better understand the business environment, to determine potential impacts on the project scope and objectives.



  • Familiarity of AML processes and payment messages.
  • Ability to help Analyze, design and optimize vendor solutions
  • Able to provide detailed documentation of requirements for systems changes; Review and document process work flows.
  • Works independently or as a part of a team under general supervision.
  • Experience in operational support with vendor related applications.
  • Keeping track of PROD issues.
  • Passing the issue description and logs to Vendor CGI and follow up for resolution.
  • Previous experience in Testing on mainframe and HP nonstop applications is asset.
  • Familiarity of SQL and Oracle Database, basic UNIXS commands


Location(s):  Canada : Ontario : Toronto

As Canada’s International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly.  If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

Full time
Toronto, 08, CA