International Logistics Coordinator II

Logistics done differently.

At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. International Logistics Coordinator II, you will perform a wide variety of duties related to the handling of import ocean and air freight shipments, as well as learn about ocean and air export. This role is critical to maintaining a smooth operation and delivering a positive customer experience.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

  • Provide timely responses to emails, phone calls, quote requests, etc.
  • Control the expedition of documents according to company policies
  • Follow-up and execute import shipments from origin to delivery (routing, profit share, arrival notice to broker, freight payment, secure customs release, customer service, arrange delivery, etc.)
  • Ensure billing and invoicing to customers and agents is both correct and timely
  • Provide quotes to customers and agents; support sales in quoting functions
  • Ensure each account handled in the group has a SOP (Standard Operating Procedures)
  • Follow instructions and implement policies from management

What you need to succeed at XPO:

At minimum, you’ll need:

  • High school diploma or equivalent
  • Knowledge of Microsoft Office Suite (Word, Excel, and Outlook)
  • Availability to work flexible hours occasionally, and planned and unplanned overtime, which may include weekends

It’d be great if you also have:

  • Excellent verbal and written communication skills
  • Excellent customer service skills and follow through
  • Possess leadership qualities
  • Ability to provide meaningful feedback to management and sales organization

Be part of something big.

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Oréal, Toyota and many others. We’re the fastest-growing transportation company on the Fortune 500 list and we’re just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

XPO Logistics
Full time
Carol Stream, Illinois 60188, US