TRP Program Manager Job

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR designs and manufactures advanced diesel engines and also provides customized financial services, information technology and truck parts related to its principal business.
 
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!
 

Division Information

PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world.  This includes 18 distribution centers globally that support 2,200 dealerships and over 1,000,000 customers.  Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers. 

Requisition Summary

Supports the development and enhancement of the TRP program in the North American market under the supervision of the TRP Development Manager.  Assists dealers and end users with product and marketing queries related to TRP products.  Assists internal teams to develop and provide product and marketing support (cross referencing, cataloging, etc) to users of TRP products.  Manages TRP Customer Support staff.

Analyzes TRP program performance, reviewing specific product offerings for TRP brand cohesion, developing and enhancing TRP communications to dealers and end users and creating and implementing plans and objectives to help achieve profit, sales and brand identity objectives. Solicits dealers for feedback on TRP product quality perceptions and competitive pricing within their markets, coordinating with Product Marketing to make needed adjustments.

Job Functions / Responsibilities

  • Works closely with the TRP Development manager in developing specific plans and objectives for sales, profit, product breadth, and brand identity for TRP.
  • Analyzes program performance and take appropriate action to meet TRP Brand objectives.
  • Compiles and analyizes competitive market data.
  • Assists dealers and end users with product and market queries, including technical & warranty support; brand and product training.
  • Assists the TRP Development Manager and other internal groups in reviewing and updating product and marketing end user support, including cross reference guides, published and on-line materials, etc.
  • Manages TRP Customer Support staff & project queue.

 

Qualifications

  • 3+ years experience in a commercial role in aftermarket sales and distribution required
  • Bachelors Degree in Business, Marketing or a related field required
  • High Proficiency in Microsoft Office Applications, specifically Excel and Access
  • Masters Degree Business, Marketing or a related field preferred
  • SixSigma belt experience a plus
  • Product knowledge and experience in aftermarket sales and distribution preferred
  • Strong analytical, problem solving, communication and negotiation skills
  • Up to 20% travel required

 

SP32/33 relocation assistance for this position is available. For more information, please contact [email protected]

Additional Job Board Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.

Company
PACCAR
Posted
04/06/2018
Type
Full time
Location
Renton, Washington 98055, US