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Manager, Business Intelligence and Analytics - 40 King Street W. Toronto, ON


Requisition ID: 14933

Join the Global Community of Scotiabankers to help customers become better off.


Supports development of Business Intelligence and Analytics in Commercial Banking ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.



1. Drives a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.


2. Supports the development and management of business intelligence/MIS/Analytics for Commercial Banking

  • Develops business intelligence reports including Sales Team Scorecards and Sales activity reports
  • Ensures reports are available to the business on a timely basis and are accurate
  • Provides reports encompassing all Commercial business lines, sub-business lines and segments
  • Ensures Sales teams and Commercial leadership teams have appropriate amount of drill down capability to measure and manage their portfolios/business performance
  • Works with other reporting teams (e.g. Salesforce) to ensure business intelligence produced by different groups in the bank produce consistent results


3. Provides leading edge solutions to Commercial Banking stakeholders on Business Intelligence/MIS

  • Implements reports in leading edge business intelligence tools (e.g. Tableau)
  • Supports development of appropriate infrastructure for Commercial Banking teams to access reports on an on demand basis (e.g. through Salesforce)
  • Enhances their knowledge and skills on business intelligence tools and infrastructure on an ongoing basis to provide Commercial Banking best in class Business Intelligence solutions
  • Ensures ongoing improvements in automation and process improvements to cut down cycle time for report generation and availability


4. Supports the development of analytics to enable sales effectiveness, portfolio management and business development

  • Supports incumbents manager, Commercial Customer Experience and the Leadership team in annual development and/or refinement of Performance metrics for the sales teams across all Commercial Business lines
  • Provides in-depth analysis/insights on historical metrics and assists in development of new metrics
  • Ensures new metrics are incorporated into Performance reporting on a timely basis
  • Helps develop analytics to support key commercial bank initiatives (e.g. The Pulse, Operational reporting/analytics, portfolio management and business development initiatives etc.)


5. Collaborates with stakeholders in relation to delivery of Business intelligence

  • Works collaboratively with data infrastructure teams within Commercial Analytics and GBM Analytics teams to ensure appropriate data infrastructure is in place to facilitate timely and accurate delivery of business intelligence reports
  • Works collaboratively on requests from field support teams to ensure field queries and feedback is actioned and incorporated in future MIS development
  • Works proactively with development teams in Salesforce and other areas to improve infrastructure required to enhance efficiencies for end users and for the Analytics teams
  • Supports Commercial Customer Experience and Sales teams on ad-hoc analysis


6. Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.


7. Pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.


8. Enables a high performance environment, fosters an inclusive work environment, develops expertise in data mining and strong analytics capabilities.


Education / Experience / Other Information

Educational Requirements:

  • Bachelor's Degree in Computer Science, Finance, Economics or Statistics
  • MBA (Finance or Marketing) – preferred



  • Detailed experience in the following: Unix, Mainframe, SQL, SAS, other programming tools
  • 5+ years’ experience in programming, application development and/or data warehousing
  • Experience accessing, compiling and analyzing large volumes of data into usable form, using SAS, SQL server database programming
  • Experience with RDBMs, Cassandra, HDFS, and/or graph databases an asset
  • Experience with open-source languages such as Python, Django, Flask, JS, D3, Angular an asset



  • Excel programming and Microsoft Access skills including queries, forms, reports and macros
  • Excellent verbal and written communication skills are required
  • Strong prioritizing, analytical, presentation, project management and planning skills
  • Effective strategic thinking, organizational know-how and influencing skills are critical for success
  • High degree of knowledge of commercial products and profit drivers
  • The role requires a high degree of collaboration across wide ranging groups: Global Banking & Markets (GBM); GTB; Finance, Wealth Management, Retail Small Business, and various Commercial Banking areas. Works with various partners using influence and negotiation skills to ensure objectives are met.
  • Strong technical skills in Math, Statistics, Computer Science or related fields
  • Excellent design and delivery capabilities



Location(s):  Canada : Ontario : Toronto

As Canada’s International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly.  If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

Full time
Toronto, 08, CA