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Coordinator, Community-Based Health Services (Bilingual Req'd)

AccessMatters | philadelphia, PA, US

Salary Range:$32,000 – $53,000 Salary range estimated by Zippia

Posted 6 minutes ago


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Description

Coordinator, Community Based Health Services (
In-Unit Position)
About AccessMatters
AccessMatters, a non-profit, public health organization located in Center City Philadelphia, envisions a future where every person has the health care and information they need to thrive. In service to that vision, AccessMatters’ mission is to protect, expand, and enhance equitable access to sexual and reproductive health care and information for all people. Our team strives to advance our mission in accordance with these guiding principles: (1) sexual health is an essential component of health and wellbeing across the life span; (2) access to quality, affordable health care – including sexual and reproductive health care – is a fundamental human right; (3) every person, family, and community deserves to be treated with dignity and respect; (4) programs and services should be evidence-based, prevention-focused, and person-centered; (5) organizational excellence is best achieved through a culture of inclusion, diversity, innovation, and accountability; (6) clients, volunteers, staff, partners, and supporters should be treated with kindness, dignity, and respect in a trauma-informed and culturally responsible environment; and (7) everyone deserves a caring workplace environment that fosters trust, teamwork, creativity, and work-life balance where work is enjoyable and where staff are supported in their professional development and their pursuit of excellence.
Job Summary Reporting to the Director of Community Based Health Services, the Coordinator provides program coordination related to HIV prevention/care and Substance Use Disorder (SUD) related programs. This position supports the Health Access and Service Delivery Team in providing comprehensive education, assessment, intake, referrals, linkages to treatment and follow-up for HIV prevention/care and SUD, primarily for Communities of Color to include Black and Hispanic/Latinx youth and young adults aged 13-24.
Bilingual Spanish-speaking proficiency is required.
The Coordinator will function as a community health educator and health advocate for clients who are being navigated through the continuum of care through SUD and HIV prevention projects with specific focus on the SAMHSA funded Substance Abuse and HIV Prevention Grant. Through building relationships and rapport with clients, acting as a liaison between HIV and SUD providers, and identifying resources for clients to overcome barriers to care, the Coordinator helps ensure that clients are engaged in prevention and care for HIV and SUD. The Coordinator will address related
topics such as HIV prevention, Pre and Post-exposure Prophylaxis (PrEP and PEP), SUD,
contraception, pregnancy, abortion, reproduction, behavioral health, Sexually Transmitted
Infections (STIs), prenatal health, among others. The Coordinator will comply with AccessMatters policies and commitment to maintaining a safe and healthy work environment. In pursuit of this goal, the Coordinator will follow OSHA standard 29 CFR 1910.1030 if exposed to bloodborne
pathogens to get tested and report any injury to AccessMatters. The Coordinator executes activities to support the agency’s Health Access and Service Delivery programs.
The Coordinator will support the achievement of program goals, which include providing patient navigation services; documenting participation, surveys and referrals for reporting and evaluation purposes; and helping to maintain strong partnerships with the provider network. The Coordinator will support program operations such as scheduling all quarterly provider network meetings under supervision of the Director, CBHS, monthly provider meetings and scheduling committees of AccessMatters staff responsible for operationalizing SAMHSA grant workplan activities.
The Coordinator also provides sexuality education, sexual health and risk-reduction presentations to youth, young adults, adults, and professionals, and represents AccessMatters at external outreach and education events as assigned. In addition, the Coordinator assists the Director with program operations, maintains strict confidentiality, and appropriately documents client contacts, referrals, and services provided. This position will be a member of the larger AccessMatters Health Access and Service Delivery department and is expected to participate in all department and agency activities as needed. This job is full-time and non-exempt.
Essential Functions: Reporting to the Director, Community Based Health Services, the Coordinator, Community Based Health Services will:
Serve as Lead Navigator for the SAMHSA Substance Abuse and HIV Prevention Grant
Assist the Project Director by serving as point of contact for execution of activities delivered through SAMHSA’s Substance Abuse and HIV Prevention Grant, including scheduling client services, event staffing, custody of client records and incentives, event logistics, and community engagement. Establish
relationships with
and serve as
point
of
contact
for
clients who are being navigated through a continuum of care through SAMHSA'
s
Substance Abuse
and
HIV Prevention grant. Function as a community health worker to provide information
services,
consultation, case management, one-on-one counseling, and referrals to
substance
use, HIV, and sexually transmitted infection (STI)
screening,
testing, prevention,
and
treatment;
faci
litate
, schedule,
providing reminders for, or attend client appointments, as necessary. Provide sexual and reproductive health education and referrals around HIV, STIs, hepatitis, and other sexual health issues, to improve client health literacy, increase active participation in care decisions, and to maintain health care access. Identify and
address
barriers to care, including transportation, insurance,
l
anguage,
and childcare arrangements, and coordinate and/or refer clients for
additiona
l
supports
(e.g., housing,
emp
lo
yment,
legal
services)
as necessary. Create and
implem
ent
individualized plans for connection to ongoing care for clients engaged in patient navigation
services;
manage follow up visits to ensure
continuation
of care and health promotion. Maintain accurate and confidential case management records to track patient navigation
services,
client
encounters,
missed appointments, and other
information
as appropriate, including weekly logs, sign-in sheets, or other documentation of participation and referral tracking. Adhere to all program guidelines and protocols and protect client information and records at all times in compliance with agency Confidentiality Policy, HIPAA Privacy Standards, and Pennsylvania’s Act 148.
Engage in Community Outreach and Program Promotion
Collaborate with Project Director to help maintain strong relationships and communication with potential and existing SAMHSA, Title X, RWPD and Substance use treatment providers. Serve as outreach coordinator to promote the program in communities at risk and identified in planning, in community clinics, organizations and institutions that are stakeholders in the improvements of reproductive and sexual health, through outreach, presentations, and lectures. Coordinate and participate in supplementary activities including: research, attendance at external trainings, community education and health fairs, outreach, site visits and others as assigned. Distribute educational and informative materials about HIV, substance use, and support services to community partners and other organizations. Assist in the production, packaging, and distribution of educational materials and promotional items directed toward youth, including fact sheets, brochures, condom packets, promotional pieces, and other publications. Maintain communication with relevant health care and support services entities that may provide diagnostic, treatment and additional social support for clients. Attend meetings with behavioral health providers, designated family planning providers, and other relevant stakeholders to maintain progress on the project. Represent AccesssMatters on coalitions and committees as relevant to agency agendas and mission. Stay informed of current information, trends, and best practices in the fields of youth development, education, adolescent, reproductive, and sexual health; stay current on relevant topical information and changes in services at key providers.
Coordinate Program Operations and Goal Attainment
Maintain close communication with supervisor and meet regularly with program team to report and review progress. Schedule and in partnership with Project Director, create agendas for all Quarterly SAMHSA Partner meetings, monthly partner check-in meetings and meetings of internal staff regarding completion of SAMHSA project workplan goals (such as focus group and media campaign planning). Submit data, reports, and case files in a timely manner to track progress, address concerns, and ensure objectives are being met. Collect and process program data and paperwork, maintain and regularly update program database in an accurate and timely way, and generate reports as required by management. Complete routine administrative duties including filing, shredding, collating, stocking, and other operational needs. Maintain high ethical standards and conduct regarding confidentiality, integrity, dual-relationships, and professional behavior overall. Participate in special events, trainings, programs, projects, meetings, and other duties as assigned. Commit to the principles and values of AccessMatters’ Leadership Framework, including supporting the organization’s efforts toward equity, social justice and public health, and trauma- informed care principles. Represent AccessMatters on coalitions and committees as relevant to agency agendas and mission. Complete other projects and perform other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES
Exemplifies trauma-informed leadership of an effective multidisciplinary team that strives to close the service, access, and delivery gaps between clinical and community HIV prevention/care, SUD, sexual and reproductive health, and maternal and child health. Experience working with individuals managing behavioral health disorders including substance abuse, and other marginalized populations who face barriers to accessing treatment. Bilingual Spanish-speaking proficiency required. Experience with and commitment to building anti-racist, inclusive, and trauma-informed programs and organizational culture. Experience providing services in substance use treatment facilities or other behavioral health centers. Familiarity with recovery processes, including pharmacotherapy in the treatment of substance use disorders. Ability to counsel people using motivational interviewing techniques, in an unbiased, effective, culturally responsible, and non-judgmental manner. Superior interpersonal skills, coupled with strong written and verbal communication, and demonstrated ability to facilitate meetings in diverse settings. Ability to travel to partner organizations within all regions of Philadelphia, to provide services to clients at partner sites in community settings, without on-site supervision. Ability and desire to work with diverse cultures, communities, and institutions across a broad spectrum of community and clinical providers within the fields of HIV prevention and care, SUD and sexual and reproductive health. Knowledge and experience working with diverse communities and colleagues with demonstrated cultural humility and responsibility. Strong project management skills with an ability to evaluate problems and identify effective solutions for managing. Flexible and open to changing priorities and managing multiple tasks effectively within a compressed timeframe. Proficiency with Microsoft Office Applications (Word, Outlook, Excel, and PowerPoint),
social media content platforms, and data entry desired. Ability to communicate effectively and inclusively, verbally and in writing, with individuals or groups. Demonstrated knowledge of positive youth development and empowerment. Excellent organizational, coaching and consumer support skills. Excellent assessment, problem-solving and negotiation skills Must be able to work independently and as a member of a team. Occasionally, work outside normal business hours (e.g., scheduled nights and weekends). Eligible for all city and state mandatory clearances, e.g., criminal and child abuse.
EDUCATION AND EXPERIENCE
BA/BS in Health Education, Public Health, or related field preferred. Relevant industry specific experience may be considered in lieu of degree where possible. Previous experience working in counseling, community-level, or client-level health education, especially in the fields of HIV prevention and/or care, SUD, sexual and reproductive health; HIV/STI testing, prevention, and counseling services; and/or youth development. Previous experience working with youth and young adults (ages 13-24) in counseling, community-level or client-level health navigation or education, especially in the fields of HIV/STI testing, prevention, and counseling services, SUD, sexual and reproductive health, family planning and maternal health. ANNUAL SALARY: $50,000.00
HOW TO APPLY
:
Submit both a cover letter and a resume
to the
Coordinator, Community Based Health Services
position posted at our online career site, by going to this link:
. Address cover letter to Raeann Billey, Vice President of Human Resources. Please include salary requirement and potential start date.
**NOTE: This is a hybrid position; candidates are expected to reside within commuting distance of our headquarters in Center City, Philadelphia. **
No calls, please.
Applications will be reviewed in a rolling basis.
ACCESSMATTERS IS AN EQUAL OPPORTUNITY EMPLOYER.
PI5759fe545ef1-35216-32840630
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