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Medical Records Specialist

Aston Carter | Tempe, AZ, US

Posted 4 hours ago

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Equivalent Experience

Aston Carter in partnership with One Medical


The ideal candidate is highly organized, possesses strong attention to detail, and can effectively manage deadlines. You enjoy contributing to a team and are comfortable with both receiving and providing feedback to others across organizational boundaries. You see tough challenges as opportunities to learn and step up to handle them with enthusiasm.

What you'll likely work on:

Access and prepare medical records as needed for patients, patients’ authorized representatives, internal staff, and external third parties

Maintain up-to-date knowledge of medical records and release of health information regulations (e.g., HIPAA) to ensure accurate processing

Perform administrative duties including but not limited to: answering the phone, faxing and emailing confidential information, and basic computer utilization

Provide excellent customer service to all internal and external parties

Medical Records team fosters this trust through one of the most vital parts of our health experience: access to medical information. The medical records specialist is responsible for timely and accurate processing of medical records requests from patients, their authorized representatives, providers, and other third parties. The specialist also facilitates responses to patients’ rights requests pertaining to medical records as provided for by HIPAA and other federal and state privacy laws. In addition to responding to requests, the specialist performs a variety of administrative tasks related to health information in support of services provided by One Medical.


call center experience, Medical record, Customer service, Medical terminology, Emr, Electronic medical record, Microsoft office, Outlook, Clerical, Filing, Health care, Detail, Data entry

Top Skills Details:

call center experience,Medical record,Customer service,Medical terminology,Emr,Electronic medical record,Microsoft office,Outlook

Additional Skills & Qualifications:

6+ months experience executing medical records requests on the phone

Deep understanding of HIPAA guidelines and associated privacy policies

Excellent written and verbal communication skills

A high comfort level typing, navigating the internet and using multiple software systems

Strong attention to detail and consistent follow-through on meeting goals and deadlines despite obstacles

Experience Level:

Intermediate Level

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.%58047475% %%admin%%
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