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Parts Internal Sales - Duplicate

Hitachi Construction Machinery | Gunnedah, NSW, AU

Posted 4 hours ago

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About Us

Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment.

What’s in it for you?

Hitachi Benefits:

TWO bonuses a year: Potential to earn biannual bonuses providing increased earning capacity
Permanent Full Time Position in a leading OEM with long term job security
Health: Discounted Medibank health insurance policy
Wellness program: access to Employee Assistance Program
Uniform: Generous corporate uniform supplied
Training and Development: Continuous training and upskilling with real career development opportunities
Exclusive staff discount on a range of goods and services

The Opportunity

We currently have an exciting opportunity for a motivated and enthusiastic individual to join our Internal Parts team based out of our Gunnedah branch. This role will make you a key point of contact for all inbound queries relating to parts, where you will be well supported to provide a range of OEM level services ranging from sourcing parts, and customer query management to internal and external customers.

Reporting to the Parts Manager, you will be responsible for:

Provide service to external and internal customers
Interpreting and processing customer parts requests such as pricing, availability of stock and order enquiries
Source and supply parts to meet customer requests
Raise quotes, sales orders and invoices for parts sales
Resolve invoice and purchase order discrepancies
Exercising your strong computer skills, data entry accuracy and attention to detail

About You

As the ideal candidate, you will have:

Prior experience in a parts interpreting or similar role
Parts experience within an automotive, agricultural, or earthmoving industry
Exceptional customer service skills
Strong computer literacy
Ability to manage competing priorities and still achieve excellent customer service
To ensure that you provide 100% Customer satisfaction with both internal and external stakeholders, branches & suppliers within the HCA family

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