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Summary:

The Child Mind Institute (CMI) is recruiting a Technical Support and Documentation Specialist within the C-PAC division of the Center for Data Analytics, Innovation, and Rigor (DAIR). The primary responsibility of this position is to provide user support and draft technical documentation for the Configurable Pipeline for the Analysis of Connectomes (C-PAC) software platform. Successful candidates must therefore have sufficient technical communication and writing skills to independently provide support and documentation to both external users and internal collaborators. As experience grows, the candidate will also be expected to learn how to use the software platform and perform testing-driven neuroimaging analyses with limited supervision.

Reporting to the Lead Research Engineer in the C-PAC team, this is an exempt, full-time position located in our NYC headquarters.

The Child Mind Institute is proud to be named a Great Place to Work-Certified company! Our competitive compensation and benefits include medical insurance, 401(k), paid parental leave, dependent care, and flexible work schedules, paid parental leave, dependent care and discounted tickets and entertainment perks programs. For more information about our benefits, please visit our employee benefits website.

Child Mind Institute is committed to creating an inclusive culture where all employees feel welcomed and valued.

Responsibilities:

• Provide user support to both external users and internal collaborators for the C-PAC software platform, a neuroimaging analysis software platform implemented mainly in Python.
• Communicate with users and collaborators within the field to draft new and modified user cases, user stories, and other specifications for new and improved features.
• Draft user documentation and technical guides regarding the usage and development of the C-PAC software platform with guidance from the CNL software engineers.
• Uphold and encourage an open and accessible writing culture within the team for fluid communication and progress updates.
• Help maintain the C-PAC software platform's user guide website and online presence.

Qualifications:

• Bachelor's Degree in Computer Information Science, Software Engineering, Computer Engineering, or other related scientific or technical fields.
• Familiarity with UNIX-based systems and distributed version-control systems such as Git/GitHub.
• Ability to work effectively in a very collaborative and multidisciplinary environment.
• Willingness to engage in continuous learning and grow in skills related to the computational neuroimaging field.
• 0-2 years experience in a public-facing technical support role is preferred, but not required.
• Demonstrated track record of strong technical writing and communication skills is preferred, but not required.
• Familiarity with scientific computing and its terminology is a plus, but not required.
• Knowledge of fMRI neuroimaging, or cognitive and/or clinical neuroscience is a plus, but not required.

Special Considerations:

Please upload your CV during the application process.

The salary range for the position is posted. Factors such as candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations affect the salary offered within this range. In addition, this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role), if an authorization is granted to work outside of the location listed in this posting.

The Child Mind Institute is an equal opportunity employer and does not discriminate in employment based on race, religion (including religious dress and grooming practices), color, sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sex stereotype, gender identity/gender expression/transgender (including whether or not you are transitioning or have transitioned) and sexual orientation; national origin (including language use restrictions and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law [Vehicle Code section 12801.9]); ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age (40 and over), sexual orientation, military or veteran status, or any other basis protected by federal, state or local law or ordinance or regulation.