Engineering Lead Qantas Airways Opportunity to join the Qantas Loyalty Technology team
Be part of a team that values great engineering principles and practices
Permanent opportunity based in Sydney or Melbourne
We pride ourselves on forward thinking. We’re not afraid to challenge, we invent boldly, and we purposefully disrupt. In an industry characterised by competition and change, we stay ahead of the game by innovating and creating outstanding products and services for our customers.
Qantas Hotels and Holidays is a part of the overall Qantas Loyalty business, offering unique customer value propositions incorporating our Qantas Frequent Flyer and Qantas Business Rewards programs with flights and accommodations. As much as we look toward the future, our attention never waivers from what our organisation needs today. In this complex environment, continuous change and the need to invest in technology is a challenge we embrace.
The Engineering Lead role is typically responsible for an entire technical domain, as well as the people manager for all the engineers that work in that domain. They have mastered all the fundamentals of software development, from problem exploration and solution discovery, through system and code design and implementation, to the deployment and maintenance of live code in a production environment. They use this knowledge and experience to lead a team or teams through the design, development and maintenance of digital products and services. Whilst it’s important for the Engineering Lead to have some involvement in the day to day work of software delivery, theirs is also a managerial and strategic planning role.
You’ll have:
Tertiary qualification in Information Technology, Computer Engineering discipline or at least 10 years of general IT experience with a focus on software development
Typically, 10 years’ experience in systems development, implementation and operations.
Experience in people leadership roles, and a passion to mentor other developers
Knowledge of core technologies required for the role, such as AWS and preferably Clojure (or other functional programming language)
Solid experience with driving clean architecture, code quality and automated testing best practices.
Desired experience with SQL database and other data store variants, such as ElasticSearch, Redis however not required.
Familiar with Containerisation technology concepts, such as Docker, Kubernetes
Demonstrated experiences with automation, virtualization & CI/CD Pipelines
Experience with automated testing tools and libraries
A test and learn mindset with curiosity, collaboration and care.
Passionate, empathetic people manager, with genuine care for the well-being of their team members.
Highly dedicated ethos expected to take very real accountability for their work you're doing
Experience working with technical and non-technical partners, with the capability to influence
A real passion for quality, clean code and continuous improvement
Strong problem solving and troubleshooting skills
We want to see our people grow personally and professionally. Our brand values and Qantas Group beliefs guide the way we behave, reminding us to always live up to those expectations. Together, we can achieve more than we ever imagined.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application. We will then work with you to identify the best way to assist you through the recruitment process. Your personal information will be kept confidential in compliance with relevant privacy legislation.
If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.
Applications close on 17th of April 2024
Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.
About Us Bring your spirit to ours!
Come onboard and you’ll be joining a team of over 27,000 people across Australia and the globe. We’re proud to be one of the world's leading airlines and one of Australia’s most iconic brands. This reputation rests not only on our history of safety, reliability, engineering, and service, but on the people who make it happen.
#J-18808-Ljbffr Posted 2 days ago Customer Process Improvement Analyst. Cover Genius Ltd The Company
Cover Genius is a Series D insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and , Intuit, Uber, Hopper , Ryanair , Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon , Flipkart , eBay , Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover , our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.
Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.
Our People are
Bold, Authentic, Purposeful and Inspired
Our People are not
Perfect, Traditional, Complacent or Cautious
About the Role
As Customer Process Improvement Analyst you play a crucial role in embodying the vision of the Customer Operations Function. This role is central to driving program and product launches and ensuring that all local and partner-specific requirements are seamlessly integrated into our operational and technological frameworks.
You will lead cross-functional initiatives involving Insurance, Partner Services, and Insurance Technical Solutions, overseeing operational reviews and implementing product and integration changes to enhance customer experience and operational performance. Additionally, you'll manage external communications with partners, vendors, and underwriters, aligning strategic objectives with our operational capabilities and service design.
Your insights and guidance are essential in shaping strategies, product changes, and solutions that epitomize operational excellence. Your in-depth analyses of operational challenges and strong understanding of our operations, including the customer and claims journey, are key to driving the continuous evolution of our products and services, aligning them with our company strategy, customer needs, and aspirations.
What will your day look like? You will... Drive strategic planning, execution, and operational enhancement to exceed customer expectations through data-informed decision-making.
Promote innovation, problem-solving, and outstanding service through the analysis of key performance indicators and customer feedback to drive continuous improvement.
Lead initiatives for process and product improvement across Insurance, Partner Services, and Insurance Technical Solutions, ensuring strategic alignment and effective integration of new products and services.
Drive the launch of new programs and products, ensuring they meet local specific requirements while aligning with our overarching strategy and vision.
Conduct in-depth operational reviews, identifying challenges and opportunities for improvement to enhance overall performance and impact.
Manage communication and strategic alignment with partners, vendors, and underwriters, showcasing our operational capabilities and service design.
Collaborate with the Customer Platform and Service Design team, developing and implementing solutions to optimize the end-to-end customer and claims journey, ensuring a seamless and satisfying experience.
Provide strategic insights based on a deep understanding of our operations, driving our products and services' continuous improvement and evolution.
What you will bring; 5 or more years of experience with process optimization, UX, design, and operations management in Tech, Supply Chain, or Manufacturing industry
Proficiency in utilizing data and analytics to drive strategic decisions, improve customer outcomes, and identify areas for optimization
Experience leading the entire project lifecycle from end to end in an agile environment
Proven ability to manage and develop relationships with key external and internal stakeholders
Experience with lean development, human-centered design and can put yourself in the customer's shoes, ensuring that customer experiences are friendly and digestible.
Be technically minded. One of the main systems used in this role is a low-code platform that was developed in-house, so familiarity with systems architecture is key
University degree in engineering or similar background
Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?
• Flexible Work Environment - we are outcome focussed and understand that for our people to perform at their best flexibility is critical.
• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.
• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.
• Social Initiatives - pictures speak a thousand words!
Sound interesting? If you think you have the best composition of the above,send us your resume and let's chat!
* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
#J-18808-Ljbffr Posted 2 days ago Senior Employee Relations Partner. Alliance Airlines Industrial & Employee Relations (Human Resources & Recruitment)
Alliance Airlines, Australia's leading charter airline, is experiencing significant growth and we are actively seeking an experienced Senior Employee Relations Partner to join our team. This role offers a unique opportunity to contribute to our success and be part of a dynamic team dedicated to excellence in aviation.
About the Opportunity
This newly created position will report directly to the Head of HR and will be responsible for the advisory function which supports all business areas on matters related to Employee Relations (ER). As a specialised member of the wider HR team, the Senior ER Partner will collaborate closely with operational teams to deliver end-to-end support regarding grievances, investigations, performance management, disciplinary action and general ER/IR compliance.
Key Responsibilities
The Senior Employee Relations Partner is responsible for but not limited to:
Managing workplace grievances, including coaching managers through performance management processes and conducting workplace investigations.
Acting as the escalation point for complex ER cases and investigations, including matters involving Union representation.
Leading and mentoring a small advisory team
Development and implementation of a Performance Management framework
Providing accurate and timely advice in relation to Award and Enterprise Agreement interpretation
Development and delivery ER training, focusing on empowering managers to manage
Fair Work Commission matters including unfair dismissal and/or general protections, with external legal support provided as required
Identifying compliance risks regarding industrial instruments and other applicable legislation
Regular reporting to key stakeholders on grievance metrics, with a focus on identifying trends to inform future initiatives and development.
About you
To be successful in this role you’ll bring with you:
Proven work experience in an Employee Relations specialist role (minimum 7 years)
Tertiary qualifications in related area or similar experience
Broad understanding of grievance management processes
Experience managing Fair Work Commission and/or Fair Work Ombudsman matters
Prior exposure to a unionised workforce
Extensive knowledge of ER/ IR regulatory framework
Demonstrated commercial application of ER practices to promote business objectives
Sound understanding of application of industrial instruments (Modern Awards/ Enterprise Agreements)
About Alliance
Alliance is a leading provider of contract, charter and allied aviation and maintenance services currently employing more than 1300 staff.
The Company provides essential services to mining, energy, and government sectors as well as wet lease services for other airlines.
Alliance is unique in that it owns its whole fleet. Currently that fleet consists of 73 aircraft and is rapidly increasing over 100 aircraft in the near future.
We are locally owned with the majority of the Company's shareholders located in Australia and New Zealand.
At Alliance Airlines, we make it happen!
If this sounds like the ideal role for you and you have the skills we're looking for, we'd love to hear from you. Apply today.
Drug and Alcohol testing and police check clearance will be part of the recruitment process.
All candidates must have full working rights within Australia , only candidates with a right to work in Australia will be considered. We thank you for your application however, due to the volume of applicants only successful applicants will be contacted.
Alliance Airlines is an equal opportunity employer that values diversity. We are a merit-based organisation that supports local communities to offer long term sustainable employment based on delivering a safe aviation operation.
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#J-18808-Ljbffr Posted 2 days ago Insurance Partnerships Manager. Knewin The Company
Cover Genius is a Series D insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and , Intuit, Uber, Hopper , Ryanair , Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon , Flipkart , eBay , Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover , our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.
Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.
Our People are
Bold, Authentic, Purposeful and Inspired
Our People are not
Perfect, Traditional, Complacent or Cautious
About the Role
Cover Genius is seeking an Insurance Product Manager to join our insurance product team in developing and sourcing new products, and maintaining and enhancing existing products.
Cover Genius Insurance Product Managers are the resident experts across insurance product lines and the go-to resource for coverage analysis and innovation, pricing, and regulations. You will be responsible for all aspects of products sourced and developed within our operations including developing and communicating product line strategies, and supporting the partnerships team in providing product solutions in order to meet partner demands and increase market penetration.
What will your day look like? You will... Development of new products across various business verticals and insurance product lines and supporting the partnerships team with customer-centric solutions
Day to day management existing product portfolios, including reporting and improvements to underwriting, product and policy wording
General management of and guiding of underwriting efforts and policy requirements/issues including supply side partner management
Weekly and monthly general reporting including presenting commentary at meetings as needed
To help us level up, you'll ideally have: Managing day-to-day product requirements with underwriters, including content reviews, coverage requests and pricing
Monitoring of regulatory developments across product lines
Work closely with the partnership team on developing new partnerships and preparing proposals and financial modeling
Bachelor's degree in a relevant field, A postgraduate degree and/or record of academic achievement is also desirable
Produce reports and analyze performance to maximize opportunity and market share
A clear understanding of product design and proposition - what makes it a success or failure
Experience in product entry strategies, product designs and growing revenue
An understanding of APIs is desirable but not mandatory
To be successful, you'll bring: Experience in working in insurance product development, pricing and/or underwriting at an insurer or broker
Experience in designing and writing policy wordings and other insurance related documentation
Ability to communicate complex ideas in a clear, concise manner both verbally and in writing
Problem solving and advocating for customer solutions
Proven ability to foster and develop relationships with key external and internal stakeholders
Excellent organizational skills and the ability to independently take initiative on projectsAbility to adapt quickly to a start-up pace environment and culture
Why Cover Genius?
Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?
• Flexible PTO. Taking time out is important for our teams to enjoy life and stay fresh.
• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.
• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.
• Social Initiatives - pictures speak a thousand words!
Sound interesting? If you think you have the best composition of the above,send us your resume and let's chat!
* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
#J-18808-Ljbffr Posted 2 days ago Product Analyst. Qantas Airways Great opportunity within our Airline Operations Technology Team
Opportunity to innovate and drive change through technology
Permanent, full time role – working at our Mascot Campus
At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit, mateship, and a can-do attitude. Together we’re strong and resilient, and we work hard to make sure we’re always at our best.
Technology is a big part of how we continue to pioneer our way forward. With eyes on the future, our IT team harness technology on a global scale and tailor local solutions for each of our ports. Together we’ll show you it’s possible to make an impact, and to never underestimate what you’re capable of achieving.
The Product Analyst role supports the Cabin Crew and Airline Services Technology squad, working with business partners, wider technology domains and external parties to act as a conduit between the business & technology. This role supports the lifecycle for designated products and is accountable for aligning product delivery plans to enable the business to achieve their objectives & strategic outcomes – from concept through to operations.
You will work with the organisation to help stakeholders improve their processes and systems and support the delivery of new features, enhancements and initiatives. This role governs service partners to ensure product features are delivered to commitments, meets business requirements and service levels. The Product Analyst has a customer-centric mindset with a drive for continuous improvement and innovation.
You’ll have:
3+ years’ experience in the areas of Business or Systems Analysis, Product or IT Support or related disciplines
Proven ability to apply analytical and critical thinking skills to solve, and lead the solving of, strategic problems
Proven track record of operating in IT Delivery environments from concept to BAU
Prior experience with, and strong comfort using, collaboration tools such as JIRA and Confluence to document and manage stories
Demonstrated understanding and use of modern delivery frameworks and their methodologies
Strong experience in working with data sets to deduce accurate insights
Excellent verbal and written communication skills with the ability to communicate complex ideas clearly to various audiences
Experience in Operations and / or working in ongoing product lifecycle
Demonstrated technical expertise, utilising a depth and breadth of knowledge and practical experience within a specific technical area
Strong stakeholder engagement and management skills
Able to work cross-functionally and align business unit processes to enterprise business processes
Previous aviation or travel & transportation industry experience is desirable
Qantas is an Equal Opportunity Employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander – and people from every other kind of background – to apply. We are committed to creating an inclusive workplace. Talk to us about how this job could be flexible for you.
Be a part of something special – get in touch today.
Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Applications close on Friday 19th April 2024
About Us Bring your spirit to ours!
Come onboard and you’ll be joining a team of over 27,000 people across Australia and the globe. We’re proud to be one of the world's leading airlines and one of Australia’s most iconic brands. This reputation rests not only on our history of safety, reliability, engineering, and service, but on the people who make it happen.
#J-18808-Ljbffr Posted 2 days ago Chief Executive Officer (CEO) – Darwin. Aviation Logistics Group Chartair, a leading regional airline and aircraft charter company based in Darwin, is seeking a dynamic and experienced Chief Executive Officer (CEO) to lead its operations and drive growth in the Northern Territory.
Chartair has been serving the people of the Northern Territory for 50 years and plays an important role in connecting regional and remote communities across the Northern Territory and Western Australia through the delivery of essential air services as part of the Commonwealth Government Remote Air Service Scheme (RASS). Chartair operates a fleet of 40 aircraft from three bases in Darwin, Katherine and Alice Springs and employs a team of 70 staff across the business.
Chartair is associated with the national aviation group Aviation Logistics Holdings that employs staff nationally and maintains operations in Queensland, New South Wales and Victoria via its subsidiaries Air Link and AirMed.
About The Role
As CEO of Chartair you will lead a diverse team to meet operational and ensure financial objectives while fostering an environment of collaboration and innovation. Reporting directly to the Board of Directors you will assist in setting the commercial direction of the company while exploring growth opportunities to position Chartair as the leading regional airline and aircraft charter provider in the Northern Territory.
Responsibilities
Lead the company's strategic direction, promote operational efficiency, and financial performance.
Ensure compliance with Civil Aviation Safety Authority (CASA) regulations and accountable manager requirements, including the company AOC and Part 145 approvals.
Oversee and manage company finances by working in collaboration with the Board of Directors and company CFO.
Drive commercial objectives and outcomes to support the company's operational and financial goals.
Effectively manage and motivate diverse teams, fostering a culture of collaboration and innovation.
Develop and maintain strong stakeholder relationships, including government bodies, industry partners, and clients.
Requirements
Previous experience in a similar executive role within the aviation industry or a related field.
Previous experience in general aviation, is preferred.
Ability to satisfy Civil Aviation Safety Authority (CASA) approved accountable manager requirements.
Proven track record in leading diverse teams and managing change effectively.
Exceptional stakeholder management skills with a strong network of aviation contacts.
Proven track record of delivering commercial success and achieving organisational objectives.
Self-motivated with a drive to achieve results and pursue growth opportunities.
Skills and Qualifications
Tertiary qualifications in either Business, Aviation, Finance, Law or Commerce.
Knowledge of aviation legislation and regulation in Australia.
Well-developed strategic, analytical, reasoning, and commercial skills.
Excellent written and oral communication skills.
Application Process
Interested candidates should submit their resume and a cover letter outlining their relevant experience and qualifications to The Directors by email [email protected] . Please include "CEO Application - Chartair" in the subject line.
Chartair is committed to diversity and encourages applications from individuals of all backgrounds. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Deadline for Applications: 28th March 2024
Join Chartair and lead a team dedicated to providing exceptional aviation services across Australia's most beautiful region.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years of people management experience do you have?
How much notice are you required to give your current employer?
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What can I earn as a Chief Executive Officer
#J-18808-Ljbffr Posted 2 days ago Head of Operations Control Centre VARA. Virgin Australia Airlines Be sure to type your address correctly as communication about your job application will be sent here.
Existing applicants: If you have previously applied for a position with us, please use the same email address as your previous application.
This will assist us in processing your application as quickly as possible. You can update your email address upon starting your application.
#J-18808-Ljbffr Posted 2 days ago Advanced Analytics Specialist. Virgin Australia We're on a mission to bring new and uplifting experiences to our guests, transforming flying from simply 'nice', to something wonderful.
Like any good mission, this one starts with our people.
Which is why we encourage our team to embody the fun, laid back, authentic spirit we've become famous for. Because when they're free to be themselves, they're better able to own their personal responsibilities and go the extra mile to help our guests.
Job Overview Work type: Max Term
Location: Brisbane
Job type: Advanced Analytics Specialist Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.
What you’ll be doing
We are looking for an Advanced Analytics Specialist to join our central strategy team on a full-time, 10 month Maximum-Term contract. This role is backfilling someone that is going on parental leave, however, there is potential for this person to be made permanent in the future. This exciting role has a wide variety and breadth of work. It will give you the opportunity to grow and gain great exposure to various parts of the business. The areas span across operations, commercial (airfare pricing and revenue management), econometrics, elasticity, and network optimization.
Key accountabilities
Utilize a variety of statistical and analytic methods to generate data models to help predict and explain commercial and operational trends to senior leadership and other division stakeholders.
Perform ad hoc analysis to support multiple departments by compiling historical data as well as forecasting future trends.
Research and evaluate industry trends, practices, and operational methodologies to continually improve overall company operational philosophy and performance.
Collaborate with stakeholders to validate and improve existing assumptions and processes.
Communicate informed conclusions and recommendations to senior leadership to improve business processes.
Champion a culture of analytics and serve as a centre of excellence for trusted data integrity and analysis needs.
You’ll be great in this role if you…
Minimum of 4 years’ experience in Advanced Analytics
Previous data science and operations research experience.
Ability to take complex mathematical concepts and communicate business relevance to key business stakeholders from front-line operations up to executive level management.
Ability to write database queries for successful data analysis.
Use of machine learning on large data sets to identify drivers and make predictions.
Creation of optimisation models to reduce cost and increase revenue.
Advanced Excel based user including Power Query & PowerPivot. Modelling languages such as PowerBI, DAX, R, Python, and SQL.
Ability to create various predictive and operational models as required.
Simulation models including Monte Carlo and Discrete Event.
Experience with EMSR optimisation and other airline operations research is highly desirable.
We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):
Discounted flights for you and your loved ones (including $1000 worth of travel credits per year). This still applies for employees on maximum-term contracts.
A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
Cheaper hospitality, retail, technology, beauty and wellness services
Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.
When everyone is included, everyone wins
We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.
Ready to apply?
We’re ready to hear from you. Apply now.
#J-18808-Ljbffr Posted 2 days ago Solutions Architect - Australia. Insider Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
Hi there! We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are connecting data across channels, predicting future behavior with AI, and individualizing experiences from a single platform with the fastest time to value.
We announced that we unlocked our unicorn status after our Series D round. We are backed by top-notch investors including Sequoia Capital, QIA, Riverwood, Endeavor Catalyst and trusted by 1000+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Singapore Airlines, Virgin, Nestle, Nissan, Samsung, Lenovo, Puma, MediaMarkt, IKEA, Allianz, Santander, Dominos, Avon, CNN, and the list goes on.
We are the #1 Leader everywhere! We are recognized as a leader in The Forrester Wave for Cross-Channel Campaign Management in Q3, 2021. We are also named a leader in 2021 Gartner Magic Quadrant for Personalization Engines. But wait, there is more. For 21 quarters in a row, we’ve been ranked as a leader in G2 Mobile Marketing, Personalization, Customer Data Platform, and Customer Journey Analytics Grids.
We are also proud to become one of the very few female-led B2B SaaS unicorns in the world.
Behind all these achievements, there is an exceptionally talented and passionate team across 28 countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us in this journey, just keep reading.
Our Partner Success Team consists of people from 31 different nationalities. They are how we thrive. They are our story makers. They are quick learners & problem solvers. They are the master problem solvers, they resolve, they care and they ignite. Each of them is part of harmonious teamwork that follows meaningful goals. Our Technical Account Managers are powered by their technical background and skills. They aim to provide seamless onboarding for our Partners while assisting with implementation. They are problem-solvers, strategic thinkers. They are the core when it comes to making sure that Partners are flawlessly onboarded for the maximum efficiency for Insider products. Until now it has been an inspiring story on our side, so we wanted to let you in on it. Now? Now we are looking to expand our team!
Day in and day out a Solutions Architect in Insider; is the go-to person for the Partner Success Team for technical queries,
guides Partner Success Team members on how to handle their partner’s technical requests,
is responsible for leading & helping develop junior team members
is responsible for meeting partners with high technical demands to clarify the expectations and feasibility of the requests as well as estimating the effort and creating a timeline for implementation,
aligns the internal teams to deliver on the partner’s expectations,
serves as the first point of critical issues for customer concerns relating to technical issues and coordinate and drive resolutions product teams,
ensures timely response and resolution to technical and product with outstanding items,
participates in partner-requested meetings and quarterly business reviews (on-site and remotely),
participates in project-based, consultant-led architectural and design discussions to ensure solutions are optimal for the partners,
provides proactive status updates to required parties,
hosts periodic checkpoint and status calls with customer and internal partners,
continually develops both technical and soft skills.
While this isn't a team management role, you will still have the opportunity to share your expertise with the rest of the team and even lead them in internal projects.
We want you to join us while we are taking a step into the future if you; have a Bachelor’s Degree in the related disciplineand have overall experience in the technology industry / in a similar industry,
have 3+ years of experience in a technical account manager related role,
have the proven ability to adapt to new technologies, and learn quickly,
have a professional demeanor and the ability to collaborate while fostering an exemplary leadership style,
have the familiarity, awareness, or strong working knowledge of development methodologies and technologies in one or more than of the following: JavaScript, jQuery, HTML, CSS; REST, XML, Database Technologies,
are familiar / have experience with tagging and implementation,
are familiar with Agile development methodologies, such as Scrum,
have an API-level knowledge of third-party applications (a plus),
have comprehension or experience in a wide range of computer operating systems and software with emphasis on installation, troubleshooting, upgrading, integration, and client/server operations,
have excellent, advanced written and verbal communication skills,
have strong conflict resolution and negotiation skills,
have a sense of urgency in driving closure around escalations and open technical issues,
have strong personal organization skills, as well as prioritization and time management skills,
are able to manage multiple, complex, high-priority tasks and situations across multiple accounts,
have demonstrated presentation skills, including confidence and comfort over the phone and in front of audiences both small and large,
have excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and thoroughly, using peers and internal resources as applicable.
While we are conquering the world, we are offering you; a chance to work in an international, diverse, and inclusive environment,
“Tech Talks” with famous and groundbreaking people from the software world,
to be part of an industry that’s shaping the future of customer experiences. Don't believe us? Just ask Google,
access and opportunity to gain a limitless network all over the globe
access to many hard and soft skills pieces of training to help you improve and challenge yourself,
access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.
space to share your skills through training sessions and workshops if you wish. Sharing is caring!
fun with the occasional team activities!
No Dress Code!
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
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#J-18808-Ljbffr Posted 2 days ago Senior HR Advisor. Airswift Overview
We are currently recruiting a Senior HR Advisor for one of the world’s leading Infrastructure consultancies.
You will operate as the most senior HR representative in the Brisbane office, working closely with the Brisbane executive team. There will be a level of autonomy provided in this role so someone with senior leadership experience is required.
Location- Brisbane
Duration- Permanent
Salary- $100,000 - $125,000 + Super
Responsibilities Establish relationships with key stakeholders in the business to influence business decisions related to HR operations
Implement HR strategies, working closely with the QLD State Manager and leadership team
Provide effective support to where needed relating to: employee relations
performance management and terminations
salary reviews
legislative compliance
policy and procedure
industrial relations
compensation advice
Foster collaboration between related teams including Talent Acquisition, Global Mobility
Support employee lifecycle from onboarding, mobility, wellbeing through to exit
Contribute to HR data requirements such as salary benchmarking, turnover statistics, compliance reporting
Contribute to improvement initiatives such as domestic and global mobility, staff engagement, wellness
Mentoring junior HR representatives
Required Experience Relevant Degree or HR Certification
7+ years as a HR Advisor, working within a corporate environment – ideally within Infrastructure / Construction industry or similar.
Senior leadership experience is required
Transport sector experience highly regarded
Considerable experience in employee relations and legislative compliance
Please apply through the website. Contact for more questions.
Job Title: (Lead) Engineer - Medium and High Voltage Location: Zwolle, De Bilt, ... Job Title: (Lead) Engineer - Medium and High Voltage
Location: Zwolle, De Bilt, Rotterdam, Eindhoven, Arnhem
Experience Level: Medior
Start Date: ASAP
Type: Contract to Permanent
The Role:
Are you someone who loves solving technical challenges related to the implementation of new (green) energy sources within existing networks? Do you enjoy mentoring fellow engineers and being a valuable sparring partner for our clients? If so, our (Lead) Engineer position in Medium and High Voltage may be the perfect fit for you. We'd love to get to know you better!
Responsibilities:
Solve technical challenges in the implementation of new energy sources within existing networks.
Provide guidance and mentorship to fellow engineers.
Act as a valuable sparring partner for our clients.
Engage in the management, advisement, engineering, and design of medium and high-voltage stations, underground cable connections, and technical solutions for the integration of wind and solar parks into existing networks.
Develop comprehensive integrated designs that include primary and secondary installations, civil and structural constructions (including steel structures for support), permit and environment management.
Focus on advising and designing medium and high-voltage stations, control and automation of stations and installations, security, and potential telecom systems.
Create cost estimates and provide input for specifications and specifications.
Utilize your expertise during tendering processes, where you'll be the trusted sparring partner for clients and colleagues.
Mentor and guide colleagues and new talent throughout the engineering process.
Be an essential element in our (international) network of technical experts, contributing to the realization of high-voltage projects from inception to commissioning.
Qualifications:
Completed bachelor's/master's degree in Electrical Engineering or Energy Technology.
Minimum of three years of engineering experience in a project environment.
Experience with Elcad 7.8 and the IEC61850 protocol is advantageous.
An entrepreneurial, positive mindset with a strong desire for growth and learning.
Strong communication skills in both Dutch and English.
The Client:
Our client is a leading consulting firm with more than 80 consultants, project managers, and engineers dedicated to sustainability issues from technical, financial, and societal perspectives. The Energie-Infra team specializes in project management, consultation, engineering, and design of medium and high-voltage stations, underground cable connections, and technical solutions for the implementation of wind and solar parks within existing networks.
Their projects require a comprehensive approach, including primary and secondary installations, civil and structural constructions, permit and environment management, and more. As an (Lead) Engineer, you'll play a critical role in their international network of technical experts.
If you're ready to tackle challenging projects within the realm of energy transition, we invite you to share your CV with us. Please send it to ,and we'll be in touch soon.
Our client in the Telecommunication Industry is seeking to hire a Project ...
Our client in the Telecommunication Industry is seeking to hire a Project Financial Assistant on contract basis to be based at its Head Officer.
Job Description Support CFO for the financial management of telecom projects.
Prepare delivery project budget of Profit & Loss on an annual basis or as needed.
Prepare project rolling-forecast monthly including the project revenue, cost and expense.
Monitor the budget usage of the project team and draft KPI analysis report monthly.
Assist in the billing and collection activities with carrier customers.
Job Requirements Bachelor’s degree, majoring in Accounting or Finance management or business related.
3 to 5 years of progressive work experiences with an international company Basic understanding of ICT industry, passionate for challenges and willing to work with international team.
Be familiar of Microsoft office, especially Excel.
Must be affiliated and certified through either of these association bodies; CPA/CIMA/AIA/ACCA etc.
This position is open to PNG Nationals only. Due to large volume of applications received, we will only contact the shortlisted candidates. If you do not hear from us after two weeks of the closing date, please consider your application has not made into shortlist. However, we will keep your CV for future reference.
Application closes on 1 st March 2024
Storekeeping & Logistics Professional
Location : Amsterdam (Near Schiphol Airport)
Contract duration : Long-term
Start date: ASAP
Main skills: Experience with storeroom / logistics / warehouse
Recruitment partner: Airswift
Language : Advanced conversational English
This is now open for EU citizens.
Key Words: Logistics, Inventory, Storeroom, Warehouse, Import, Export, Supply Chain, Stock Control, Aviation, Transportation, Haulage, Cargo.
Our Business
We are a global airline & logistics business. We have some of the best aircraft in the world. Our Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations.
General Responsibilities Performs work in storeroom areas located in maintenance bases and line operations including receiving, issuing, provisioning, checking, classifying, inventorying, and storing of supplies, equipment, parts and materials
Opening, packaging, and sealing of boxes and crates
Work may be performed indoors and outdoors where employees may be exposed to wide variety of weather conditions, noises and fumes and machinery
Performance of duties, will include climb & work from ladders, bend & stoop in confined areas and stand and/or walk for extended periods of time
Heavy lifting, pushing, and pulling in the loading and unloading of trucks, carts, and conveyors
Fuelling assigned vehicles
Transporting parts and materials between various locations, sorting, and counting items and preparing labels and related ticketing documents
Reading and interpreting documents or instructions to build kits for use in aircraft change orders, first aid, in-flight and charter services
Responsibility for maintaining an orderly and safe work area and maintaining familiarity with operating procedures, general rules and regulations
Operating a variety of equipment with manual and automatic transmissions including forklifts, trucks, tractors, tugs, and electric carts
Working with hand tools, such as remote computer terminal sets, bag sealers, saws, mobile radios, shears, knives and staplers
Handling hazardous materials, flammable materials and/or hazardous waste
Requirements Must have a good level ofEnglish (written and spoken)
Must be flexible and willing to work in a shift pattern including nights.
Must be legally authorized to work in the Netherlands for any employer without sponsorship
Reliable, punctual attendance is an essential function of the position
Previous work in jobs requiring heavy lifting and safety awareness
Previous warehouse or related experience
Forklift operation experience is a plus
Inventory experience
The next step
We have an exceptional team in place, and we are pleased to be able to appoint a further person to our growing business. We are aware that you may not ‘tick all the boxes’, but if you believe you can genuinely offer some valuable skills and experience to our business, please in the first instance contact our recruitment partner Airswift.
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#J-18808-Ljbffr Posted 2 days ago
