Developer – Telco Launch Recruitment Our client is a global leader in Telecommunication . They are currently looking to hire a Developer in System and Network Automation in Sydney. This household brand is offering a professional team environment and above industry wages Skills and experience- Software development experience delivering software/solutions involving most of the hands-on skills specified below • Development expertise on BPMN workflow using modeler and Camunda Workflow Engine • Programming experience – Core Java, Drools, Groovy scripting & Apache NiFi • Programming experience – MongoDB/MySQL, React, Typescript, Python, NodeJS • Programming experience using REST, SOAP and SSH protocols. • Other experience – Gitlab/Harbor/Vault/Ansible/CICD pipelines/Allure reporting/bootstrap • Experience in SDLC and required tools. Ex – git repo, docker , Kubernetes • Must have working experience with scripting languages like Python (preferred), Perl / Shell (Linux / Unix) . • Must have working experience knowledge of SW platform including virtualization /(e.g. vmware, dockers…) and operating systems LINUX, UNIX and WINDOWS. • Must have working experience (testing or/and operation or/and development or/and integration) in network management or NE elements across multiple telecommunication domains (Ex. RAN, IP, Transmission, Core) • Must have experience in working with Agile methodology Hands-on skills: • Java (core), J2EE (Servlets, EJB, JMS and related), CDI, XML(XSL, XSLT, DTD, Schema) • GUI: , , React, JavaScript, jQuery, CSS, HTML5, JSON • Core Java, Drools, Groovy scripting & Apache NiFi • MongoDB/MySQL, React, Typescript, Python, NodeJS If this role is of your Interest please do apply or call Andy @ Posted 7 days ago It Network Specialist. Quattris Global $40 - $45 an hour - Part-time, Contract, Fixed term, Internship Job details Job details Here's how the job details align with yourprofile . Pay Job type Part-time Contract Fixed term Internship Location Canberra ACT Full job description Trouble-shooting, Installation of It networking devices and rack and stack. Job Types: Part-time, Temporary, Internship, Contract, Commission Pay: $40.00 – $45.00 per hour Expected hours: 4 per week Application Question(s): Do you have a console cable ? Are you based in Canberra or nearby area? Experience: IT Network specialist: 2 years (Required) #J-18808-Ljbffr Posted 7 days ago Governance Lead. Singleton Shire Council At Singleton Council, our employee promise is simple: ADD VALUE. BE VALUED. As an employee of Singleton Council, you will join an engaged, safe, sustainable and performing (ESSP) workforce who work collectively to create community. Singleton Council has a long and proud history. From our agricultural foundations to our abundant natural resources, we are more than just New South Wales' largest producer of coal. Singleton has developed into the economic beating heart of the State and a centre of industry, heritage, tourism and community. Here at Council, we offer a wide range of services, supporting our community vision to be vibrant, progressive, connected, sustainable and resilient. We're committed to providing an environment where everyone has the opportunity to contribute their unique skills and expertise to make a meaningful impact, while also recognising and appreciating your valuable contributions and ensuring you feel valued, supported, and empowered to thrive. ADD VALUE - THE ROLE As a member of the General Manager's team the Governance Lead provides insight, builds capability, and designs frameworks, policies, tools and techniques to support responsible decision-making. This role is responsible for actively promoting a culture of good governance in our organisation and ensuring effective practices within a complex organisational environment with competing and changing priorities to achieve Council's strategies, plans, resolutions, policies and budgets. The Governance Lead handles highly sensitive information and is responsible for ensuring all processes conform to stringent legislation and regulations, it requires an astute person with significant experience in this field, sensitive to the political environment. Key responsibilities of this role include; Provide leadership in developing strategies for organisational governance and decision-making to support good business outcomes, including how to streamline and improve practices and promote front-line accountabilities based upon sound governance practice and responsible decision making. Design and implement frameworks, policies, tools and techniques in areas including Council policy development, ethical conduct and legislative compliance to ensure good governance principles in decision-making. Guide, engage and provide outcomes-focused advice to elected members and all levels of Council staff, including Executive and senior managers, on statutory, policy and governance related matters. Provide leadership and advice in relation to all Council Meeting processes ensuring best practice. Lead and implement improvements to Delegations of Authority frameworks, processes and systems and coordinate ongoing review and maintenance of Council Delegations of Authority. Advise on and coordinate annual pecuniary interest returns by designated persons and report to Council as required by the Local Government Act, 1993 . Essential to this role is degree level business related qualifications and/or equivalent relevant experience and training complemented by experience in corporate governance in a small to medium diverse organisation and demonstrated experience and expert knowledge in the administration and interpretation of legislation. Experience with report writing and developing policies and procedures is also required in this role. A working knowledge of the Local Government Act, 1993 , the Local Government (General) Regulation, 2021 and meeting procedures, along with an understanding of operating in a publicly accountable environment would be advantageous. This position is offered on a permanent, full-time basis working 35 hours per week. Remuneration package for this position is based on Grade 14 of Council's Salary System Protocol which equates to a base salary of $102,733 - $115,561 per annum plus superannuation. BE VALUED - THE REWARD Swell Program (Safe + Well at Singleton Council) Fitness Passport Employee Assistance Program (EAP) Your flexible work benefits may include: Work from home Rostered Day Off 9-day fortnight 4-day week Your leave benefits include: Concessional Leave between Christmas and New Year Long Service Leave after 5 years Purchase of Additional Annual Leave Domestic + Family Violence Leave Training Courses + Professional Development Education Assistance Leadership Development Program 'Grow our Own' Program Your reward + recognition benefits include: ESSPecialist Program Awards Service Awards Be Valued Recognition Program WANT TO KNOW MORE? To find out about all the amazing things Singleton Council is doing to add value to our community click here to explore our webpages. Do you want to be valued at Singleton Council? Click here to check out our careers page and to see what is on offer. For a confidential conversation about this exciting opportunity contact Melinda Curtis, Executive Manager on . To be eligible for this role you MUST have the Right to Work in Australia. APPLICATIONS CLOSE TUESDAY 2 APRIL 2024. Digits only or add + for international numbers Street * Street Cont. City, Town or Suburb * Postcode or Zipcode * Country * State, Region or Province * LinkedIn URL (Please click on your profile and copy the URL from your profile page.) Questions Do you have the right to work in Australia? (Note: If you are in Australia on a Visa you will be required to provide evidence if you are selected to attend an interview. In proceeding with your application you provide Singleton Council with consent to verify you right to work. For more information on working in Australia visit - ) * Yes - I am an Australian citizen Yes - I am an Australian Permanent Resident or New Zealand Citizen Yes - I have a valid working visa (details and verification will be required) No - I do not have a valid working visa Please outline your degree level business related qualifications and/or equivalent relevant experience and training. * Please outline your extensive experience in corporate governance in a small to medium diverse organisation and demonstrated experience and expert knowledge in the administration and interpretation of legislation. * Please detail your experience with report writing and developing policies and procedures. * Provide an example that demonstrates your ability to manage workloads and flexibly manage changing priorities. * Please detail your experience working in a politically sensitive environment, including managing matters that have, or could have, strong community interest and reputational risks for Council and the community. * #J-18808-Ljbffr Posted 7 days ago Executive Level 1 - Strategic Designer. IP Australia As a Strategic Designer, you will play a key role in shaping the future of IP Australia's ventures as part of a dynamic team. Working closely with our team and stakeholders, you will identify explore emerging issues, identify and capture insights, test and develop innovative solutions, and drive change through effective communication and collaboration. Position duties Lead strategic design initiatives to drive innovation and enhance the user experience. Conduct user research and testing to gain insights and inform design decisions. Develop interaction designs that are intuitive, engaging, and aligned with user needs. Create prototypes to visualise and validate design concepts. Craft visually compelling designs that effectively communicate the venture and enhance the user experience. Develop product design strategies that align with venture goals and market trends. Collaborate with cross-functional teams to ensure the successful implementation of design solutions. Looking for more information? Our position profile contains details including the capabilities required, the contact officer, and how to apply. Please use the link below to access the position profile: 494594 - Position Applications close at 11:55pm AEST on Wednesday 10 April 2024. Posted 7 days ago Desktop Euc Support. Iron Systems Responsibilities:Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution.Strong knowledge on Windows, MAC & IMAC troubleshooting, and desk side support services.Manage hard and soft break-fix services for laptops and desktops.Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by the vendor.Analyze Service Desk calls for Desktop Devices and incident data to identify and advise Customer of any potential user training requirement and automation.Ensure that each Desktop Device is installed with the appropriate Desktop image.Manage Desktop Devices (hardware and software) incidents through to resolution.Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirementsProvide VIP support for Deskside issues per contract and be the point of contact at the site for all IT-related issues if no other IT support team unavailable like for MI calls.Requirements: Strong knowledge of Windows, MAC, IOS & IMAC troubleshooting, and desk side support services.Knowledge and experience on windows 7 OSExperience in Asset Management & VIP support is person should have interpersonal skills, strong communication skills, Leadership quality and must be a logical thinker.Good to have – knowledge in AD and smart hands and feet support.Experience with Service management tool – ex – ServiceNowShould have good expertise in EUC tools, remote support tools, MS office, and outlook.Preferable to have a good understanding of Lync, VPN, and mobile device support.Should be aware of ITIL process of Incident, Change, Problem, Service Request, and related activities like spare and buffer stock managementAssociate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred. Posted 7 days ago Splunk Devops Engineer. Archived About Infosys:Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.Short Description – Resource will be responsible for Designing, Implementing and leading technology teams in the delivery of challenging technical solutions for clients. The Lead is expected to have demonstrable implementation experience of DevOps, Cloud (AWS, Azure) with strong CI /CD your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.Experience: 5-8 yrs.Location: MelbourneRoles and Responsibilities:Defining and Implementing GIT Branching StrategyDesign and Implement CI/CD Pipeline which includes Building docker images, deployment of APIs and microservices using latest technologiesUsing of modern popular CNCF frameworks such as Helm, Kubernetes, Prometheus, Operator Framework etc.Should be able to lead the design, implementation and testing of diverse new functionality in our backend microservices and frontend sitesManage and mentor a team of developers with diverse skills and experience levelsWorking closely with Product owners and scrum masters to deliver outcomesBuild relationships with our customers and stakeholders to understand their requirements and design appropriate solutionsParticipate in the team's agile ceremonies to give updates, remove blockers, and plan upcoming work as well as work collaborative with the team to design solutions to features.Working with distributed agile teams across Melbourne and Bangalore;Participating in planning and review meetings, and completing project deliverablesExcellent written and verbal communication & collaboration skillsMust have hands-on experience in Enterprise Grade Kubernetes platformMust have hands-on experience in Docker, Helm, Image Artifactory ToolsGood to have certification in Kubernetes.Cloud Must have hands-on experience in services offered by Cloud Providers – AWS or GCPMust to have experience in RedHat OpenShift PlatformMust have hands-on experience in TerraformOS and Security Must have hands-on experience working on Linux and Windows based InfrastructureMust have hands-on experience in shell / scripting languages, BashMust have knowledge on SSL/TLS, Certificates, Vulnerabilities Management (Application and OS)CI/CD Must have hands-on experience in CI/CD Tools such as Jenkins, Code fresh, Urban Code,Must have hands-on experience in GITMonitoring Good to have experience in NewRelicApplication Modernization Must have experience in containerizing and deployment of Monolithic or Microservices based Application.Must have experience in RESTAPI Operations, JSON,XMLMust have experience in Java based ApplicationsGood to Have: Good to have knowledge in using the monitoring tools like Dynatrace, Splunk, PrometheusGood to have knowledge on VMware Cloud FoundationGood to have experience or knowledge on Infrastructure as a Code solutions as AWS CFT, Google Cloud Deployment ManagerGood to have knowledge on Message Queues – Kakfa, IBM MQGood to have knowledge on Application Frameworks and Programming Languages REACT, , GO, SQL,.NETAdditional Skills:Excellent written and verbal communication skills.Strong attention to detail and outstanding analytical and Problem-solving descriptionAbout Infosys:Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.Short Description – Resource will be responsible for Designing, Implementing and leading technology teams in the delivery of challenging technical solutions for clients. The Lead is expected to have demonstrable implementation experience of DevOps, Cloud (AWS, Azure) with strong CI /CD your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.Experience: 5-8 yrs.Location: MelbourneRoles and Responsibilities:Defining and Implementing GIT Branching StrategyDesign and Implement CI/CD Pipeline which includes Building docker images, deployment of APIs and microservices using latest technologiesUsing of modern popular CNCF frameworks such as Helm, Kubernetes, Prometheus, Operator Framework etc.Should be able to lead the design, implementation and testing of diverse new functionality in our backend microservices and frontend sitesManage and mentor a team of developers with diverse skills and experience levelsWorking closely with Product owners and scrum masters to deliver outcomesBuild relationships with our customers and stakeholders to understand their requirements and design appropriate solutionsParticipate in the team's agile ceremonies to give updates, remove blockers, and plan upcoming work as well as work collaborative with the team to design solutions to features.Working with distributed agile teams across Melbourne and Bangalore;Participating in planning and review meetings, and completing project deliverablesExcellent written and verbal communication & collaboration skillsSkills /Competencies: Essential:Kubernetes Must have hands-on experience in Enterprise Grade Kubernetes platformMust have hands-on experience in Docker, Helm, Image Artifactory ToolsGood to have certification in Kubernetes.Cloud Must have hands-on experience in services offered by Cloud Providers – AWS or GCPMust to have experience in RedHat OpenShift PlatformMust have hands-on experience in TerraformOS and Security Must have hands-on experience working on Linux and Windows based InfrastructureMust have hands-on experience in shell / scripting languages, BashMust have knowledge on SSL/TLS, Certificates, Vulnerabilities Management (Application and OS)CI/CD Must have hands-on experience in CI/CD Tools such as Jenkins, Code fresh, Urban Code,Must have hands-on experience in GITMonitoring Good to have experience in NewRelicApplication Modernization Must have experience in containerizing and deployment of Monolithic or Microservices based Application.Must have experience in RESTAPI Operations, JSON,XMLMust have experience in Java based ApplicationsGood to Have: Good to have knowledge in using the monitoring tools like Dynatrace, Splunk, PrometheusGood to have knowledge on VMware Cloud FoundationGood to have experience or knowledge on Infrastructure as a Code solutions as AWS CFT, Google Cloud Deployment ManagerGood to have knowledge on Message Queues – Kakfa, IBM MQGood to have knowledge on Application Frameworks and Programming Languages REACT, , GO, SQL,.NETAdditional Skills:Excellent customer interfacing skills.Excellent written and verbal communication skills.Strong attention to detail and outstanding analytical and Problem-solving skills.Infosys is an equal opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on ****** or include your preferred method of communication in email and someone will be in touch.Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department."All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."#J-18808-Ljbffr Posted 7 days ago Business Analyst · Reapit Brisbane Office · Hybrid. Reapit Limited Reapit – Who are we? Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We've been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives. In Australia, Reapit stands as the preferred technology choice among the nation's leading estate agents and agencies. Tailored to the unique demands of the Australian property market, Reapit provides successful leaders with unparalleled tools across sales, property management, client relations, and data analytics, reinforcing their position at the pinnacle of real estate excellence. What you'll be doing Reporting to the Business Analysis – Practice Lead you'll be involved in: Working with product managers to scout out new domains, make sense of them and document learnings that feed into delivery Assisting product managers with the elicitation and documentation of requirements and needs in various formats, e.g. user story mapping, process diagrams, user stories Liaising with internal and external stakeholders, including clients and partners, to understand their needs, expectations and requirements Facilitating workshops to establish a shared understanding of a problem to be solved and the Why's behind it, and the scope and priority of relevant features on our roadmap Collecting and analysing information and data to identify problems and opportunities, and evaluating options Working with stakeholders to validate that devised solutions meet their needs and expectations Acting as a bridge between product managers, other stakeholders and the development team, facilitating effective communication, and negotiating solutions that meet the needs of stakeholders while being technically feasible Supporting implementation by clarifying ambiguity in requirements, and working with the development team to ensure the solution is implemented as planned Ensuring the quality of the developed solution meet intended business objectives over stated requirements Helping develop and implement continuous process improvements and best practices Who we're looking for At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don't worry if you don't meet all of them, we'd still like to hear from you. An inquisitive mind not afraid to ask questions to completely understand the big picture and the full detail Pro-active self-starter, ready to identify issues and propose solutions Articulate with the ability to guide cross-functional meetings to desired outcomes Good business acumen and focus on business outcomes over technicalities A team player who has worked shoulder to shoulder with product, design and engineering team members in software delivery, and appreciates the different perspectives that those team members bring to the table A background in working on digital, SaaS or mobile projects desirable Tertiary qualification related to IT / software development desirable What your impact and success looks like As a Business Analyst we expect your success and impact in the early stages of your career with us to look something like this: Within 1 month: Become familiar with the environment in which the Business Analyst operates, in terms of the business, people, teams, tools and processes Develop initial relationships with stakeholders in general Acquire a fundamental understanding of our products Contribute to ongoing initiatives, and produce first analysis artefacts out of initial involvements with projects Within 3 months: Establish effective relationships with the product manager and other stakeholders in assigned areas Facilitate and provide valuable input to discussions in workshops, and strive for clarity by asking questions Present analysis findings and suggestions with guidance Achieve small wins in delivering business outcomes Identify areas for improvement and propose plans to address Within 6 months: Be able to independently handle assignments Make meaningful impact on project directions through analysis and recommendations Deliver on a number of sizable projects What's in it for you? We operate a Flexible Working Policy and we would like for you to work from our Brisbane office, 1 to 2 days a week. We're offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You'll feel part of a special team. You can expect a highly competitive salary and some great benefits. Don't tick all the boxes? Neither do we We care about our industry and want it to become a more inclusive and diverse place to work. So, we're driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success. We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees. #J-18808-Ljbffr Posted 7 days ago Energy Engineer. Knewin In this position you will join our Energy business, with a focus on support the decarbonisation revolution, and in particular decarbonisation of the WA resource and utility energy systems. You will play an integral part in a team of highly skilled specialists that 'bring ideas to life' for our clients across all types of energy infrastructure - from developing connection asset for new power projects such as large-scale renewable power generation and large energy storage projects, electrification of mining rail and fleet projects, and transmission and distribution projects. We know the work we do is vital in assisting our world's economic development and, it's the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to 'bring ideas to life'. Advise our clients on the network planning and connection of renewable power generation projects, energy storage projects, islanded grids and transmission level power networks operation. join one of the largest Australian community of specialists in grid scale renewable power generation and energy storage, and in mining rail and fleet decarbonisation, to work collaboratively across the business and with clients bringing diverse skillsets together and innovation to complex problems be responsive to client's needs and have a reputation for quality and timely advice, providing planning advice to our clients on their power generation assets operation and development lead the industry with the deployment of innovative projects in the energy storage and inverters-based generation markets in an increasingly challenging technical environment We know today's complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets. What we are looking for: Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also be degree qualified and have post-graduation experience in a transmission and distribution role, as a consultant or as a developer/owner/contractor. You had experience with transmission or distribution assets at medium voltage level. Alternatively, you have rail electrification or mining fleet electrification experience. Experience in NWIS power systems and/or SWIS power systems is a plus. Previous consultancy experience including direct engagement with clients will be a plus in this role. Site and practical experience are also valued experience for this role. Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you? #J-18808-Ljbffr Posted 7 days ago Site Reliability Engineer (Sre) | Devops (Vie) Dalet What you will love about Dalet and why you should be working here Dalet is a media solutions and service provider that places technological innovation and human collaboration at the heart of everything we do, creating powerful tools and products that help our customers tell better stories. With over three decades of innovation, our software solutions enable greater control, enhanced visibility and increased productivity for content professionals and storytellers around the globe. Leading organizations such as Fox Networks Group, ABC, NBC, Warner Media, MediaCorp, and the BBC trust Dalet to support their daily content operations. We are here to facilitate and simplify the creation, management, and distribution of great content. We passionately believe in making our customers' lives easier.
Top Reasons to Join Us? Shape the future of Media Benefit from great career opportunities around the world Make the most of a truly collaborative environment with supportive leadership Collaborate with talented and passionate "Daletians" Enjoy a fun working environment What You'll Do? You're an enthusiastic, talented and resourceful engineer with the relevant skills & IT experience, we have an opportunity for you based in New York.
Your primary role as a Site Reliability Engineer (SRE) will be to ensure that customers' infrastructure is consistently available, meeting contractually-agreed SLA targets. You will be supporting always-available platforms, building and scaling out new systems, upgrading and patching existing ones and supporting application deployments. You will also act as a point of escalation for the regional support centers.
You will serve as a technical liaison between the Customer and the Engineering Team working to ensure the criticality of the problem is fully understood and satisfactorily resolved in a time sensitive manner. By handling technical problems with extreme professional acumen, you will deliver a positive problem-solving experience to customers who subscribed to managed services.
Responsibilities: ? Design, deploy and support always-available cloud-based platforms
? Support application deployments, build new systems and upgrade and patch existing ones in a purely scripted and automated way.
? Ensure that there is adequate monitoring and reporting to be able to identify problems, and resolve/escalate them as appropriate
? Participate in the building of tools and processes to support the infrastructure and improve automation for manual elements.
? Identify operations improvements to strengthen organizational processes and practices and enhance support quality and customer satisfaction.
? Maintain accurate and up to date documentation on the current infrastructure and system support documents such as run books
? Ensure that mission critical data is backed up as required, providing full BCDR compliance.
? Resolve critical/complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
? Proactively monitor customer's technical issues and drive support requests and escalations to a satisfactory resolution.
? Escalate and communicate any service related technical incidents, ongoing service interruptions and/or problems to the relevant Service Delivery/Support personnel and ensure that any fixes are understood, documented and communicated to team members
? Resolve incidents in a positive and supportive manner and work effectively with outside vendors to provide high quality and responsive services.
? Work closely with the engineering teams to help resolve bugs and deliver solutions in a timely fashion.
? Learn on the job and explore new technologies with minimal supervision
Our Tech Stack, Your Playground ? GNU/Linux OS backend (Ubuntu/Debian)
? Cloud hyper-scalers (AWS, Azure, GCP, Alicloud) infrastructures and VMware/Nutanix/KVM self-managed ones
? Container-based ecosystem, from docker-compose to managed Kubernetes.
? You're breathing for infrastructure-as-code (Terraform, Ansible), automated all that can be, leaving no space to manual interventions.
? Shell / Python / Go scripting and tools development
? Modern cloud-native architectures (SaaS, REST API, stateless) with highly-resilient and distributed clustering and load-balancing.
? Open-Source driven: Docker, MariaDB, PostgreSQL, MongoDB, Redis, Elastic suite, Grafana, Prometheus, K0s, Ceph, HAProxy, Traefik and so on …
Your Key Drivers ? Enjoying the challenge of designing and maintaining mission-critical ultra-scalable and high-available platforms, handling PetaBytes-scale volume of data.
? Highly-motivated in customer support services and client satisfaction to support world-class customers.
? Experience in troubleshooting/debugging complex technical issues in a timely manner.
? Excellent written and oral communication skills in English
? Must be able to articulate technical solutions to all audiences
? Ability to work independently and as a team player.
Pour plus d'information, rendez-vous sur Mon Volontariat International - official VIE | VIA web site () Dalet is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
We have a strict PSL in place. We only accept applications from agencies that have been invited to work on the role. Candidates' resumes submitted directly to managers or HR will be considered unsolicited and no fee will be payable.
#J-18808-Ljbffr Posted 7 days ago Mobile App Designer. HSBC Some career choices have more impact than HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
As an HSBC employee in Australia, you'll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.
As a Mobile App Designer, you will play a vital role in designing our mobile banking app and shaping its future. This position demands a hands-on approach to design, ensuring that user-centered solutions not only meet the current banking needs but also anticipate future challenges. This role involves close collaboration with an interdisciplinary team of senior designers, design researchers, content writers, engineers, and product managers both locally and globally. The successful candidate will leverage their deep understanding of design principles and user experience to drive design delivery, maintain design consistency across the product, and contribute to the global design community within HSBC.
Your main responsibilities will include:Design and Strategy Development: Work closely with global and local teams to ensure the design aligns with both global standards and local market needs for the HSBC Australia mobile banking app. Advocate for user-centered design principles and foster a culture of innovation within the team.Collaborative Design Process: Engage in a collaborative design process with project managers, engineers, and other designers. Utilize agile methodologies and design sprints to iteratively develop solutions, from ideation through prototyping to final implementation, ensuring a cohesive and innovative user experience.User Research and Validation: Collaborate with design researchers to conduct user research and usability testing. Utilizing insights to inform design decisions, ensuring solutions are deeply rooted in user needs and behaviors. Regularly validating designs with users to ensure usability and desirability.Cross-functional Communication and Collaboration: Act as the key liaison between the design team and other stakeholders, including software engineers, product managers, and marketing teams. Effectively communicating design concepts, rationale, and specifications to ensure alignment and facilitate smooth implementation.Design System and Standards Compliance: Develop and maintain the design system for the HSBC Australia mobile banking app, ensuring consistency across the product. Align with global design standards and contribute to the evolution of the global design language.
#J-18808-Ljbffr Posted 7 days ago
