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• Provide direct systems support to assigned departments and facilitate other IT or third-party resources as needed.
• Review and prioritize project and non-project issues with assigned department stakeholders, and review and prioritize issues with other analysts to meet broader organizational needs and goals.
• Lead the analysis, design, and implementation of complex business systems to optimize operations, enhance customer experiences, and support business growth.
• Collaborate with stakeholders across various departments to gather, document, and prioritize business requirements, ensuring alignment with corporate strategy.
• Translate business requirements into detailed functional specifications and system design documents, working closely with developers, QA analysts, and other IT professionals to ensure successful project delivery.
• Conduct gap analyses to identify opportunities for process improvements and system enhancements, presenting recommendations to senior management.
• Develop and maintain detailed project plans, including timelines, milestones, and resource allocations, to ensure timely and efficient project execution.
• Monitor and track project progress, providing regular status updates to stakeholders and addressing any issues or risks that may arise.
• Facilitate user acceptance testing (UAT) and provide end-user training and support as needed.
• Perform ongoing system maintenance, troubleshooting, and performance optimization to ensure the continued effectiveness of implemented solutions.
• Stay current with industry best practices, emerging technologies, and regulatory requirements to ensure the continuous improvement of our business systems.
• Mentor and provide guidance to junior business systems analysts, contributing to the development of a high-performing team.

• B.S./B.A. or M.B.A./M.S. in Computer Science, Engineering, Information Systems, and/or equivalent formal training or work experience
• 7+ years of experience in business systems analysis, including 3+ years in a senior or lead role.
• Relevant professional certifications, such as CBAP, PMP, or ITIL preferred
• Experience with agile project management methodologies and tools preferred
• Strong knowledge of business process analysis, systems development lifecycle (SDLC), and project management methodologies.
• Experience with a variety of software applications, including ERP, CRM, and BI tools, as well as programming languages and databases.
• Excellent analytical, problem-solving, and critical thinking skills, with the ability to manage complex projects and make data-driven decisions.
• Strong written and verbal communication skills, with the ability to present complex information to both technical and non-technical audiences.
• Exceptional interpersonal and collaboration skills, with a demonstrated ability to build relationships and work effectively with diverse stakeholders.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR may access our policies here.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.