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Bank Operations Services Supervisor (Teller Manager) First Citizens Bank Overview Are you a people person? Be a First Citizens person. Join our branch team and make a difference. As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller transactions and other customer service requests. Facilitates customer awareness and education of bank capabilities, tools and resources. Responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team.A successful candidate will demonstrate:
Management Skills : Capable of managing and developing members on a team to ensure operational soundnessCustomer Service Skills: Demonstrates professionalism and empathy in customer interactionsAdaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the teamTeamwork : Strives to build strong working relationships with those on their team as well as cross-functional relationshipsFlexibility : Capable of handling multiple demands and can readily shift priorities to support direct reports in daily tasksInfluence: Capable of building rapport with different personalities to drive positive resultsAgility : Able to process information and move quickly through problem resolutionCommunication Skills - Interpersonal : Comfortable and confident with proactively engaging in conversation with different audiences Responsibilities The essential functions of the job include, but are not necessarily limited to, the following:Operational oversight for a branch location, ensuring compliance with all branch operations policy and procedures Research and resolve transaction/cash discrepancies Hiring, supervision, and performance management of service line associates Processing transactions accurately and efficiently Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs The base pay for this position is relative to your experience but the range is generally $24.21 to $36.00 per hour. First Citizens offers a competitive, comprehensive benefits program which you can review here: benefits. Qualifications Bachelor's Degree and 1 years of experience in Financial services, customer service, bank operations, and branch operations management High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, and branch operations management Preferred Area of Experience: Management or supervisory experience Skill(s): Financial literacy, Knowledge of retail banking products and services, Operations management Mission Viejo, CA, US, 92690Posted a day ago GC Retail Repair Tech Store 216. Guitar Center Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission. Hayward, CA, USPosted a day ago Customer Service Representative. Alera Group Collective Choice is an agency dedicated to helping consumers seek safety and peace of mind by serving as their guide and advocate in securing insurance coverage. We are partnered with Covered California to educate and enroll consumers in a plan that best fits their needs. Since 2013, we’ve grown our retail footprint in Orange County and Los Angeles, and are recognized for being ranked as one of the top 25 health insurance agencies in California. We believe our work now is more important than ever, and are looking for compassionate and growth-oriented individuals to join our team to help more people get and stay covered! Westminster, CA, US, 92683Posted 2 days ago Retail Cosmetics Sales Counter Manager - Trend Beauty, Sacramento Downtown Plaza- Full Time.Macy’s The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy's (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy's top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy's. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy's is the "Academy" for retail careers. Sacramento, CA, US, 95814Posted 2 days ago Consumer Loan Sales Specialist Bilingual. OneMain Financial At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. Stockton, CA, US, 95201Posted 2 days ago Relationship Banker. Comerica The Relationship Banker is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness to be viewed as a trusted resource for our customers. The responsibilities will include conducting marketing activities to uncover customer needs, provide solutions leading to revenue growth in loans, deposits, and noninterest income, delivering a customer centric experience, maintaining disciplined operational objectives; all while striving for excellence in execution of the mentioned areas. Alameda, CA, USPosted 2 days ago Merchandising Part Time Days. Lowe's Immediately hiring Merchandising Part-Time Days associates near you, Lowe’s retail locations offer a chance to make a difference for customers and teammates in their first day on the job. You’ll learn, grow, and celebrate wins together with your Lowe’s team. As member of the Merchandising team, you will also: Rancho Santa Margarita, CA, US, 92688Posted 2 days ago Retail Sales – Part Time.Lowe's As a Lowe's Retail Sales Associate – Part-Time, you are the key to our customers' positive shopping experiences. You will be the smiling person who greets customers as they enter our doors or shop our aisles. You will engage customers regarding the types of projects they are working on and how you may help. You will guide shoppers to the right products or introduce them to the appropriate sales specialist who can assist. As you learn more about your department and Lowe's, you will understand which products naturally go together. It will be your responsibility to ensure that you share this knowledge with your customers. Here's an example: If a customer is looking for a lamp, do they need a shade? What about light bulbs? See, it's that simple! Cotati, CA, US, 94931Posted 2 days ago Sales Representative.Sleep Number Sleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your personal wellbeing is important, too. As we continue to grow, we are looking for team members who will bring their unique personalities, backgrounds, and skills to work. Whether you are entering, returning, or experienced in the workforce, we have a place for you. Tracy, CA, US, 95304Posted 2 days ago Account Manager - Property & Casualty. Alera Group This position’s primary responsibility is to serve as the day-to-day expert on a book of business and the point of contact for clients while maintaining a high level of client and internal team satisfaction. The Account Manager will assist one or more Account Executives in coordinating the details for the annual renewal, preparing materials for quarterly client meetings, ensuring the flow of information to other departments as needed, maintaining client databases, records management, project-specific assignments, and other responsibilities in support of client satisfaction as assigned. Newport Beach, CA, US, 92658Posted 2 days ago Description
Overview Are you a people person? Be a First Citizens person. Join our branch team and make a difference. As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller transactions and other customer service requests. Facilitates customer awareness and education of bank capabilities, tools and resources. Responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team.A successful candidate will demonstrate:
Management Skills : Capable of managing and developing members on a team to ensure operational soundnessCustomer Service Skills: Demonstrates professionalism and empathy in customer interactionsAdaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the teamTeamwork : Strives to build strong working relationships with those on their team as well as cross-functional relationshipsFlexibility : Capable of handling multiple demands and can readily shift priorities to support direct reports in daily tasksInfluence: Capable of building rapport with different personalities to drive positive resultsAgility : Able to process information and move quickly through problem resolutionCommunication Skills - Interpersonal : Comfortable and confident with proactively engaging in conversation with different audiences Responsibilities The essential functions of the job include, but are not necessarily limited to, the following:
Operational oversight for a branch location, ensuring compliance with all branch operations policy and procedures Research and resolve transaction/cash discrepancies Hiring, supervision, and performance management of service line associates Processing transactions accurately and efficiently Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs The base pay for this position is relative to your experience but the range is generally $24.21 to $36.00 per hour. First Citizens offers a competitive, comprehensive benefits program which you can review here: benefits.
Qualifications Bachelor's Degree and 1 years of experience in Financial services, customer service, bank operations, and branch operations management High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, and branch operations management Preferred Area of Experience: Management or supervisory experience Skill(s): Financial literacy, Knowledge of retail banking products and services, Operations management View more..