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Located in the scenic Puget Sound area with nearby mountain ranges and Mount Rainier in the distance, Tacoma is surrounded by outdoor recreational opportunities such as hiking, boating and camping. Tacoma, Washington has been ranked as one of the most livable cities in the country, due to the increasing career opportunities, cultural diversity and community engagement, just to name a few.

Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution.

We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who:

• Value intellectual curiosity and innovative teaching
• Welcome difference and model respectful interaction with others
• Recognize and honor the important role that diversity brings to an educational community
• Are committed to educating a racially and socioeconomically diverse student population
• Are committed to teaching in a community college setting
• Care deeply about student success
• Intentionally support and promote efforts related to equity, diversity, and inclusion
• Honor TCC's mission promoting equitable access to educational opportunities
• Reflect the diversity of our community

• College Mission: Create meaningful and relevant learning, inspires greater equity, and celebrates success in our lives and our communities.
• IT Department Mission: Support campus efforts to enhance and foster learning, equity, community, and discovery by leading and facilitating the use of Information Technology at Tacoma Community College.
• Division: Provide support services with particular emphasis on computer problem isolation and setup tasks that enable productive and innovative use of technology by providing: access to efficiently operating networks and dependable technology systems; timely upgrades and maintenance; and leadership and support for new technology initiatives.
• Position: Administer campus server, data center, and storage services. Reports to lead network engineer. Frequent interaction with other IT teams as required.

• Work directly with the development, technology support teams, and the senior network engineer to plan, design or layout new designs or modify existing designs that will support the on-going organizational changes in data requirements. Predict future long-term (defined as 1 year or longer) network storage needs by analyzing current data storage and estimating how growth will impact our existing storage capacity.
• Gather, compile and analyze reports using Nutanix and VMWare consoles. These reports are shared with the senior network engineer in order to develop plans to make changes to server, data center, and storage services.
• Propose and recommend changes to current existing storage services to either accommodate the day-to-day changes in storage requirements or prevent immediate loss of data. A change is defined in various levels of criticality where immediate change is required to avoid data loss all the way to recommending a change that would need to take place within one year to accommodate storage requirements or data loss.
• Prepare and present plans explaining why needed changes are in the organization's best interest. These plans will be developed by using built in monitoring tools and auditing log files and email alerts.
• Monitor and audit system changes daily in order to make an immediate change to the or create and/or propose recommendations for near-term changes to the server, data center, and storage services.
• Remain current on new hardware and software technology and test how it can improve storage performance.
• Present independently researched data derived from technical resources such as vendor bulletins or knowledgebase articles and then summarize and make recommendations to their supervisor on how to apply those recommendations in order to keep storage systems up to current or best practice industry standards.
• Develop and administer new backup processes and procedures as needed relating to storage backup utilities.
• Work with other IT functional teams and the senior network engineer to develop and implement network storage services backup processes by meeting with application stakeholders to determine best times to configure and perform backups. Trending processes and charts for backup size, run times and local and cloud usage are monitored and analyzed to determine both static and dynamic schedules.
• Backup data-center systems to prevent data loss in case of a power outage or other disaster. Tasks Include:
  • Using Enterprise backup software and detailed backup schedules, execute daily, weekly and monthly backups for the campus server farm. Coordinate data file restorations with end users.
  • Provide on-call support if issues occur regarding data loss.
  • Coordinate data restorations for servers and databases upon customer request.
  • Regularly audit backup configurations to ensure quality of service.

Minimum Qualifications

• Associate degree from an accredited college or university in a computer science-related field and 2-3 years of experience listed in the essential functions.
• 3 or more years' experience with server management and enterprise backup systems and core Network Attached Storage management in a data-center.
• Must be a detail-oriented self-starter focused on understanding and solving identified problems.
• Experience working in a large enterprise network environment supporting 500+ nodes.
• Microsoft Certified Technology or CompTia+ certifications and a fundamental understanding of information technology storage and security practices and processes.
• Experience managing Microsoft Windows in a multiserver environment primarily Server 2016, 2019, and 2022.
• Experience with server operating systems migration.
• Experience with server hardware migrations.

• Microsoft Certified Solutions Associate
• Microsoft Certified Solutions Expert
• Certifications from Manufacturers of server, network, or storage equipment

• Strong knowledge and experience in subnetting and VLAN management with regards to storage iSCSI and fabric switches.
• Strong knowledge and experience with DNS and DHCP in an enterprise network.
• Strong knowledge of both physical and virtual servers and their installation, configuration and management.
• Strong knowledge of data-center management principals and systems administration in a physical and virtual environment.
• Strong knowledge of Nutanix cluster management or equivalent.
• Familiarity with 3rd party enterprise backup systems.
• Familiarity with 3rd party uninterruptible data-center power supplies. Familiarity with Microsoft Active Directory
• Ability to work with customers and teammates with varying degrees of computer knowledge.
• Ability to use various knowledge bases, and search engines, to perform searches for solutions to technical problems.
• Acceptance of the responsibility to promote the welfare and best interests of students at all times.
• The ability to perform assigned duties in a manner consistent with applicable laws, policy, regulations and goals of the institution, community and technical college system.
• Ethics, integrity and sound professional judgment.
• An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
• Demonstrated ability to work independently and as a member of a team.
• Ability to establish and maintain positive working relationships with students, colleagues, and staff. Excellent verbal and written communication skills.
• Excellent customer service skills; including establishing, building, and maintaining internal/external customer satisfaction

• Successful completion of a criminal history background check prior to employment.

Application Material & Procedures
Complete application packages must include the following:

1. Tacoma Community College online application.
2. Resume and Cover Letter. In your cover letter, describe how your background and experience align with the responsibilities and qualifications for this position.