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Basic Purpose: We strive to be a professional & customer service oriented and driven business. By maintaining a high level of personal professionalism, these qualities will permeate from our employees to our customers and suppliers. The overall purpose of this job is to function as an extension of the outside sales representatives and to ensure that the customer sales support department is operating at the most efficient level possible.

Functions:

Sales Support
•Provide information to outside sales representatives (pricing, availability, ETA of orders)
•Assist with marketing and sales tools (quotes, samples, literature, etc.)
•Be resourceful; help ensure that we are operating as efficiently as possible

Customer Service
•Take orders by phone/fax/email and process them professionally, accurately, and completely
•Customer and product troubleshooting
•Managing back orders and follow up

Monday - Friday 8am-5pm
Health Benefits after 90 days