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The latest news, trends and information to help you with your recruiting efforts.

Posted October 06, 2016 by

Preparing for a career in the STEM Industries

Guest writer Luciana Amaro, Vice President Talent Development & Strategy, BASF

1272644The workforce in Science, Technology, Engineering and Math, or STEM, is crucial to America’s innovative capacity and global competitiveness. Today’s STEM graduates have more career opportunities available now than at any other time in U.S. history. This three-part series from BASF, the world’s leading chemical company, will examine ways that college students and new graduates can establish a strong foundation that equips them to join the next generation of scientists and engineers.

STEM disciplines have increasingly experienced talent shortages over the years. Recent data show that for every 1.9 available STEM jobs, there is only one qualified STEM professional available for hire. The resulting impact on the global economy is striking, given how many industries are part of the STEM supply chain. In fact, according to a recent report by the U.S. Bureau of Labor Statistics (BLS), by 2018, there could be 2.4 million unfilled STEM jobs.

If you are considering a career in any of the STEM disciplines, do you know which education path will best prepare you? There are many programs at four-year universities, two-year colleges, community colleges, junior colleges and vocational-technical colleges. With so many choices, it might be overwhelming to determine what’s right for you, but the good news is that you can establish a strong foundation for success through many different ways.

Build a strong foundation

While we always appreciate an advanced degree, at BASF we also seek candidates who have non-traditional backgrounds that offer a transferable, yet distinct, set of skills and abilities, such as active or former military personnel. We believe hiring diverse employees results in an engaged, high-performing workforce that drives long-term success. If you are pursuing a technical career, junior colleges and certificate programs can provide you with the trade skills many companies require.

Expand your network

There are many collaborative educational partnerships that exist between businesses and schools today. See if your school offers education tracks or career fairs to set you up with connections following graduation. Most STEM related companies interview and hire students before they graduate, working closely with colleges to get a jump on the competition.

Some companies, including BASF, recruit high-potential candidates through internship programs. Internships are a great way to build first-hand experience, gain practical insights into a particular company and larger industry, and help you apply the skills you learned in school. While possessing strong science and math skills might seem obvious, young professionals in the STEM fields also need well-developed interpersonal skills, as well as presentation, public speaking, organizational skills and great attention to detail.

After college, what’s next? For advice on the myriad career opportunities in STEM available to new graduates today, check back next Thursday to read “Exploring STEM Career Opportunities for Young Professionals.”

luciana-amaroLuciana Amaro is a Vice President in BASF Corporation’s Human Resources department, leading the Talent Development and Strategy unit.  In her current role, which she assumed on August 1, 2014, she is responsible for North American talent management, leadership development, staffing and university relations, workforce planning, learning and development, organizational development and change management.

Posted August 26, 2016 by

Biggest networking mistake you can make

Asking photo by StockUnlimited.com

Photo by StockUnlimited.com

For many college students and recent graduates, networking is likely to be part of their job searches. Their success or failure when interacting with recruiters and hiring managers will depend on their approach. While securing internships or entry-level jobs is a priority, college students and recent grads don’t want to come off as too aggressive when asking about career opportunities. Job seekers should not assume that just because they are eager to work that employers will automatically tell them about job opportunities, including those in the hidden job market.

When networking, students and graduates can inform professionals about who they are and what interests they have. At the same time, they can ask questions to learn more about potential employers and what they have to offer. Marc Prosser, Co-Founder and Managing Partner of Fit Small Business, discusses a key mistake to avoid when networking and shares helpful tips for a better experience.

“The biggest networking mistake is asking people if they know of any open jobs. It’s good to be aggressive and show you’re looking for work. But why should anyone recommend you, especially if they don’t know you or your work ethic?

The best way to network is showing curiosity about what people do. Ask them and tell them you’d like to learn more about their profession; establish an interest in them. They may recommend you and say “This person is interested in…and may be good for the position.” Asking employers if they’re hiring won’t be as effective as “Hey, what do you do?” Avoid that mistake and you’ll be better at networking.”

Want to improve your networking skills? Visit our blog and follow us on Facebook, LinkedIn, Twitter, and YouTube.

Marc Prosser, Co-Founder and Managing Partner of Fit Small Business

Marc Prosser, Co-Founder and Managing Partner of Fit Small Business

Marc Prosser is the Co-Founder and Managing Partner of Fit Small Business, a site that provides reviews and articles for small business owners. Prior to starting Fit Small Business, Marc was the CMO of FXCM for 10 years. He joined as FXCM’s first employee and grew the company to more than 700 employees.

Posted August 22, 2016 by

Recruiters’ failure to follow-up hurts networking

Emotional stress, frustration, telephone photo by StockUnlimited.com

Photo by StockUnlimited.com

Attending networking events on college campuses is a great way for recruiters and hiring managers to interact with and build relationships with college students. By engaging in conversations with college students, recruiters and hiring managers can find potential candidates for entry-level jobs, internships, or other career opportunities. It is also important to keep in mind that networking is a two-way street. While it is important for students to follow-up with recruiters, recruiters should do the same.

One mistake some recruiters make is not following up during the hiring process. This can not only create a less impressive candidate experience but can also a company or organization’s reputation. Kevin Fallon, Director of Career Services at Salisbury University (Maryland), discusses the negative effect left on college students when recruiters do not follow up during the hiring process.

“The single biggest mistake we often see recruiters and hiring managers make during the hiring process is a lack of follow-up or follow-through. College students will come to us and say ‘I never heard back from (recruiter) at (name of company) – Should I follow up with them?’ This lack of following through on communicating with students is damaging to an organization’s brand, and it leaves them with an unfavorable view of the organization. It especially does when you consider the contact management software available today.”

For more advice on networking, check out our blog and follow us on LinkedIn, YouTube, Twitter, and Facebook.

Kevin Fallon, Director of Career Services at Salisbury University

Kevin Fallon, Director of Career Services at Salisbury University

Kevin Fallon serves as the Director of Career Services at Salisbury University (Maryland), where he leads the delivery of career and professional development services to more than 8,000 students enrolled in, as well as alumni from 42 undergraduate and 14 graduate programs in business, education, science and technology, and the liberal arts. Prior to joining Salisbury, Fallon’s 22-year career included talent acquisition and talent development leadership roles with global Fortune organizations such as PriceWaterhouseCoopers, Accenture, and Bank of America, as well as university career services leadership roles with the Robert H. Smith School of Business at the University of Maryland College Park and Rider University in Lawrenceville, New Jersey.

Posted August 19, 2016 by

Networking isn’t all about you

Business photo by StockUnlimited.com

Photo by StockUnlimited.com

How do you handle networking opportunities? Is it a one-way or a two-way street? The mistake you can easily make is that networking is all about you. Because you’re so focused on landing an internship or an entry-level job, no one else seems to matter. Having that perspective is a mistake.

Networking is about communicating with professionals or other job seekers and building relationships with them. If you’re not just talking but taking the time to listen to someone else, you can learn valuable information to benefit your career. Michael Moradian, Executive Director of HonorSociety.org, explains why networking isn’t all about you and offers good networking tips.

“We live in a culture obsessed with personal branding, which isn’t necessarily a bad thing. The problem occurs when the only thing professionals focus on is themselves. Don’t attend networking events to tell your story alone; focus on listening, as well. After all, networking should be a dialogue, not a monologue.

It all comes down to authenticity. Are you joining professional groups and meeting people to only serve your career and to be the loudest, most talkative person in the room? If so, you will get nowhere fast.

Show a genuine interest in meeting new people, sharing ideas, asking questions, and developing strong relationships. Nobody wants to associate with selfish, egotistical blowhards who try controlling every conversation.

Being authentic also requires gratitude. Many young professionals forget to thank whoever takes time to talk to them. Express how much you appreciate each person’s time and energy. This leaves them with a positive impression of you and solves another common networking mistake, which is failing to follow-up.

Most people assume their contacts will seek them out on their own. Don’t leave it to chance. Instead, be proactive, and connect online and schedule follow ups with a simple email or a request for a lunch meeting. Take charge, be humble, and maintain a level of professionalism.”

Find more networking advice on our blog and follow us on Facebook, LinkedIn, Twitter, and YouTube.

Michael Moradian, Executive Director of HonorSociety.org

Michael Moradian, Executive Director of HonorSociety.org

Michael Moradian is the Executive Director of HonorSociety.org, an honor society that recognizes academic achievement and provides valuable resources and tools to its members. Connect with Michael and HonorSociety.org on Twitter at @HonorSocietyorg.

Posted August 16, 2016 by

Absence of genuine networking discourages job seekers

Business photo by StockUnlimited.com

Photo by StockUnlimited.com

As recruiters and hiring managers search for top talent, it is important they understand how to approach potential job candidates. Employers should think about treating candidates the way they would want to be treated when searching for internships or entry-level jobs. Recruiters and hiring managers can’t assume just because they arrive on college campuses that they will make connections. Taking time to speak with college students who attend networking events shows sincere interest in them and create a favorable impression of an employer. Michael Moradian, Executive Director of HonorSociety.org, explains the importance of connecting with candidates in a genuine manner.

“Networking is a way to build professional relationships on a personal level. But many recruiters fail to connect with potential candidates in a meaningful way. Communication is the most important tool in a recruiter’s toolkit. If you can’t explain expectations and describe opportunities in a clear, straightforward way, candidates will go elsewhere. Job seekers aren’t interested in vague, unclear information. They want to know if an opportunity is right for them so help them see if they can fit into the role.

It’s easy to spot common offenders when you’re at networking events. Keep an eye out for card spammers, people who throw their business cards around attempting to reach as many people as possible in a short amount of time. This is not just unprofessional; it’s also offensive.

You can’t build relationships by skimming the surface and trying to get your information in as many pockets as possible. Why would I want to build a trusting relationship with you when you can’t seem to take the time to fully engage with me?

Instead, start a conversation and express a genuine interest in connecting. Being inauthentic and focusing only on the result is off-putting. Don’t force anything; sometimes, there just isn’t a fit. Express what you can offer and how you can help potential candidates.

Follow-up if you sense some interest, but don’t be pushy. There is a human side to business, and talented candidates appreciate when they are treated as a person, not a commodity.”

Want more networking tips? Make your way to our blog and follow us on LinkedIn, YouTube, Twitter, and Facebook.

Michael Moradian, Executive Director of HonorSociety.org

Michael Moradian, Executive Director of HonorSociety.org

Michael Moradian is the Executive Director of HonorSociety.org, an honor society that recognizes academic achievement and provides valuable resources and tools to its members. Connect with Michael and HonorSociety.org on Twitter at @HonorSocietyorg.

Posted August 01, 2016 by

4 winning resume tips for recent graduates

Businessman passing document to businesswoman photo by StockUnlimited.com

Photo by StockUnlimited.com

You don’t like getting spam, do you? Well, neither do hiring managers. It may be quick and efficient to upload your resume on popular job sites and send employers the same robo-resume, but hiring managers view these generic, mass mailings as spam. They can spot one-size-fits-all resumes in a nano-second and quickly discard them.

Here are four tips from hiring managers featured in the book, Graduate to a Great Career, on how to create a winning resume:

1. Add a short profile statement and your key selling points at the top “above the fold”

Realize your resume is an ad for branding yourself. Like a newspaper, an ad, or web page, the most important “real estate” is in the top half of your resume. Branding resumes begin with a profile or qualifications statement, a couple of crisp sentences that define your value. A strong profile statement is critical for recent graduates. You don’t have an impressive job title and career history yet, so you’ll need to specify your career focus and value proposition in your profile statement. In fact, many hiring managers told me a big problem with new graduate resumes is it can be hard to determine what entry-level job the new grad is looking for, especially if the grad doesn’t have a career-specific major like accounting or computer science. A profile headline like “Seeking an entry-level positioning” is too generic and doesn’t convey your career path. Remember, it’s your job to convey your career identity, not the hiring manager’s. For example, a recent grad named Erin who was a psychology major pursuing a career in marketing began her profile with the headline, “Aspiring marketing assistant: Psychology grad with pulse on the consumer mindset,” followed by a few bullets outlining her focus, strengths, and marketing credentials through two internships.

2. Expand your skill set to take advantage of new market opportunities

Be willing to take advantage of where the momentum is in the marketplace. During her job search for marketing jobs, Erin, our aspiring marketer mentioned above, noticed big retailers were advertising entry-level jobs and internships in merchandising, an area related to marketing that involves selecting products and evaluating sales performance. She decided to expand her job search and pursue both career paths: merchandising and marketing. Because there were a lot of merchandising internships online, she snagged a three-month, part-time internship at a large global retailer. But Erin needed a different elevator pitch and resume to apply for full-time merchandising jobs, and now with her internship, she had a story to tell. She had a hands-on role in compiling trend and competitive analysis reports, which gave her specific marketable skills. Here is Erin’s new profile statement for her merchandising resume, “Merchandising assistant with strong analytic, merchandising, and marketing skills.” She included new skills such as “completed Excel reports for accurate demand forecasting that resulted in a 10% improvement in accurate buying.” Before long, Erin was offered a merchandising job at a top global retailer.

3. Play to keywords and how the resume robots screen resumes.

The first “person” your resume has to impress is not likely to be a human being but a computer. Due to the volume of resumes that large and medium-sized companies receive, most companies use ATS (applicant tracking systems). Most ATS’s are not kind to new grads since they are programmed to check for a strong keyword match. Since most recent grads have limited experience, they don’t score high on an ATS (Only 25% of resumes make it past the resume robots). If you do have a strong skills match with a job posting, take the time to use the same exact words in your resume so the resume robots pick them out. Your resume can also be discarded if you format it incorrectly. Keep the layout simple with commonly used section titles like profile, work experience, education, etc.

4. Emphasize skills, experience, and results in the “Action + Numbers = Results” format.

Employers now give twice as much importance to specific skills and work experience as academic courses and grades. How do you make your abilities and skills stand out when you’re a new grad with limited work experience? It might take more effort than for an experienced job seeker, but you have more experience and accomplishments than you realize. Make a list of everything you’ve ever accomplished in internships, school projects, volunteer activities, part-time jobs, and the like. Then, follow this formula to create a powerful results bullet:

Action + Numbers = Results

Did [A] + as measured by [N] = with these results [R]

Here are a few examples of how college students and recent grads have created marketable results bullets out of internships and part-time jobs:

• Raised $55,000 in first month calling alumni for university capital
campaign; the top student performer all four weeks.

• As a brand ambassador interning at X Company, challenged to increase
website traffic, wrote ten blog posts that generated over 240 responses,
and helped boost sales.

• Prepared detailed Excel reports and pitches for business development
group at fast-growing technology company that
increased response rate by 15%.

The key to a successful resume and job search is to go for quality over quantity. You need to invest a little more time to create a resume that is right for each job, but it will pay off. Your efforts will be rewarded, and you’ll be on your way to an interview in no time.

Catherine Kaputa, guest writer

Catherine Kaputa, guest writer

Catherine Kaputa is a Personal Brand Strategist, Speaker, and Author of the newly-released book, Graduate to a Great Career: How Smart Students, New Graduates, and Young Professionals Can Launch Brand You. (April 2016. graduatetoagreatcareer.com). She is the author of two best-selling books, You Are a Brand and Breakthrough Branding for entrepreneurs. She is the Founder of SelfBrand (selfbrand.com). Speaking clients include Google, PepsiCo, Microsoft, Intel, Citi, Merck, Northwestern University, New York University, and University of Illinois.

Posted July 30, 2016 by

Landing an internship at a major corporation

Should we stress out the importance of an internship? Probably not, no. You’re already here, which means that you’re probably aware of how significant experience as an intern is to your portfolio without us lecturing you about it, too. Everyone wants to obtain a master’s degree education level or to hire people with as much experience amassed as possible, and the best way to get this boulder off your chest is to make sure you play it safe and give them what they want.

Photo by StockUnlimited.com

Photo by StockUnlimited.com

That said, you want to land an internship, but so does pretty much everyone else. How are you supposed to handle competition and stand out from the hundreds of applications that the hottest corporations at the moment need to go through at once? Here are some tips to make your resume shine.

Take the initiative – Make one

Make what? An internship program, of course. Let’s say you really want to intern at Big International Corporation X, you have your resume all written out, you’re ready to send it in and… surprise! It turns out that there was never a program like that to begin with. How is that possible? It seemed like such a natural inclusion that it’s almost surprising they don’t offer internship positions in the respective field.

This is when you can go bold and prove your initiative prowess. Get in touch with the company – write them an e-mail, contact them on social media, and let them know that you have an idea for an internship program. Think it thoroughly before contacting them, though. This way you can offer detailed explanations and practical solutions, which are going to make you sound all the more capable, resourceful, and involved in the prosperity of the company.

Create an interactive video

Interactive resumes tend to be a surefire way to capture an employer’s attention. That’s because, even if all the applicants were to follow the same pattern and send in engaging applications, the only way that they can actually work is through personal charisma.

Record a video introducing yourself and add on the screen links that redirect to other videos where you solely focus on one specific asset you want to expand on (for example, leadership skills). If you’re a developer, develop a mini-game where the player navigates a world filled with chunks of text from your resume. There are many directions you can follow, and the most important thing you need to do is exploit your personal talents and ace up your sleeve. If you’re a painter, paint the application!

Build your resume out of Legos

Welcome to the world of specifics. Today, we talk about Legos. They can be much more than sources of entertainment and deadly traps for clueless barefooted trespassers. Leah Bowman was a student at Northwestern University who managed to impress the company she applied to for an internship by sending them a resume in the shape of a Lego model.

The crafting represented herself surrounded by the variety of skills she possessed, and it was paired with a cover letter which explained in further detail her assets and experience.

Use apps to your advantage

We know about LinkedIn, Twitter, or other forms of social media. Their usefulness resides in the name: social media. It seems obvious that platforms dedicated to human interaction could play a big role here. But what does an application via Snapchat or Vine sound like?

If you have the possibility of emailing the resume to your desired company, include a link to a Vine where you creatively lay down your skills in six seconds. If you’re able to pull that off, surely there’s got to be a level of creativity in you that’s bound to spark some interest. Moreover, this is a way to showcase another really charming and sought-after trait – humor. Tell a story through images by using Snapchat and its colorful features and captions option. Just try to steer away from Tinder as we have no clue how that could prove useful… for now.

The first step to landing an internship is to make your application stand out as well as possible. Small details, such as the title of the e-mail, the font, or the color of the page weigh a lot. If you want to take it a notch further and be sure that you nail that internship position, then just adopt one of the methods on this list.

Karl Magnusson

Karl Magnusson, guest writer

Want more tips to help you land an internship or job at a major corporation? Keep visiting our blog and be sure to register as a job seeker on CollegeRecruiter.com, too. Follow us on LinkedIn, Facebook, Twitter, and YouTube for regular job and internship updates.

Karl Magnusson is a motivational writer and a career coach, with over five years of experience under his belt. He loves helping people identify their hidden talents and thrives on seeing his clients achieve professional acclaim.

Posted July 15, 2016 by

Using career services’ budget to connect college students

Hand holding money photo by StockUnlimited.com

Photo by StockUnlimited.com

College career services offices are designed to help prepare college students create career paths. Whether helping college students continue their education or finding internships and entry-level jobs, these offices have the resources and tools students need for succeeding in the job search. The career services professionals on college campuses can even share their personal experiences to give students a better idea of what to expect in the real world.

However, while having resources, tools, and professional advice is nice, how can career services offices improve to attract more college students? Nichole Lefelhoc, Director of the Career Center at Mansfield University, discusses how these offices can center their budgets around collaboration and creativity to connect students with career services offices and other events.

“Collaboration and creativity are the name of the game when it comes to ensuring our budget can be utilized in such a way that we are reaching the greatest number of college students. In a time of shrinking operating budgets, we focus our efforts on developing strong relationships with departments across campus and pool resources to have the greatest impact on students. We have also found a great amount of success in collaborating with student organizations to co-sponsor events. The student group will conduct much of the marketing of an event, as well as fund refreshments, and the career center will organize the content and/or guest speakers.

Another area of potential collaboration is with employers. Many employers are seeking ways to brand their organizations on college campuses, and career centers are seeking ways to connect their students with internship and employment opportunities. One such example was a “Fall Fest” sponsored by an employer. We organized pumpkin decorating, s’mores, hot chocolate, and a fire pit. Turnout at the event was tremendous and offered an opportunity to not only brand the employer, but also market the services of our career center. The event came at no expense to our office.”

For college career services offices looking for more advice, check out College Recruiter’s blog and follow us on LinkedIn, YouTube, Twitter, and Facebook.

Nichole Lefelhoc, Director of the Career Center at Mansfield University

Nichole Lefelhoc, Director of the Career Center at Mansfield University

Nichole Lefelhoc is the Director of the Career Center at Mansfield University. Nichole helps prepare college students for success after graduation and in their chosen careers. She has a responsibility to make sure the career center offers the appropriate services and resources for this to happen. This could mean anything from career exploration, professional image, and resumes/cover letters to internships, job searching, interviewing, and graduate school.

Posted July 10, 2016 by

Networking events on campus give students workplace preview

Hr. photo by StockUnlimited.com

Photo by StockUnlimited.com

Recruiters typically head to college campuses every fall. They will be looking for the best and brightest students with the potential to fill internships and entry-level jobs. However, other recruiters will not travel to schools or may limit travel because of the costs; they would prefer job seekers come to them, find candidates online, or may recruit through other means, such as through target email campaigns and banner ads.

Recruiters who opt out of campus recruiting entirely might miss out on the face-to-face interaction with college students interested in learning more about specific employers. Attending at least some of the networking events on college campuses not only allows recruiters to make their presence known but also helps students gain a better understanding of the workplace. John Link, Assistant Director for Career Development at Webster University, highlights why recruiters and employers should visit college campuses.

“I think it is important for recruiters to actively attend networking events on university and college campuses to assist with developing college students’ understanding of the working world, and begin identifying the marketable skills and abilities essential in that specific area of employment. Employers who attend networking events on university and college campuses have immediate access to college students from various economic and cultural backgrounds while connecting information to students about opportunities for the company or organization they are representing. This information can be helpful for short and long-term career goal setting and connecting students to professionals in the fields of work they are interested in.”

For more advice on professional networking, check out our blog and follow us on LinkedIn, YouTube, Twitter, and Facebook.

John Link, Assistant Director for Career Development at Webster University

John Link, Assistant Director for Career Development at Webster University

John Link is the Assistant Director for Career Development at Webster University in St. Louis, Missouri. An Indiana native, John spent time working at Indiana State University’s Career Center in career programming before making the move to St. Louis. Prior to working in higher education, John worked as an elementary teacher in Fayetteville, North Carolina, and served as an instructional coach to assist teachers in further developing their math and science teaching skills. John enjoys working in career development and helping define students’ career goals through personalized career coaching.

Posted July 07, 2016 by

How to network in the workplace

Two businessmen talking and smiling photo by StockUnlimited.com

Photo by StockUnlimited.com

Congratulations on landing your new entry-level job or internship! Perhaps you landed it through networking. If so, that means you understood how to approach interacting with family, friends, and/or recruiting and talent acquisition professionals during your job search.

Now it’s time to transition from networking to find a job to networking in the workplace. This is an opportunity to demonstrate your skills and qualities and learn from established employees who can help you along the way. Vickie Cox-Lanyon, Director of Career Services and LEEP Center Adviser at Clark University, explains how new hires should approach networking in the workplace.

“The first step is to establish yourself as a hard-working, competent, young professional. Making a good first impression in your new role will get your colleagues’ attention and increase the likelihood they will be willing to assist in your career development. At the same time, you need to assimilate into the culture of your organization and begin to create collegial working relationships. If you begin networking too early, it may appear you are too focused on your future rather than your current role.

Once you have established yourself, identify someone one level above you whose position or career path you’re interested in. Start with people you already know. Your goal is to secure an informational interview where you ask questions about the professional’s career trajectory and solicit advice on your potential goals. People generally like to talk about themselves and like to give advice, so you should get a positive response as long as you are polite and professional.

Another goal of that conversation should be expanding your network by asking the professional for names of other professionals they can introduce you to. Etiquette is important in this process so remember that written communication should be formal and professional, and follow-up thank you notes are essential. Above all, be willing to listen and be open to the advice you receive.”

Need more help with networking? Learn more on our blog and follow us on Facebook, LinkedIn, Twitter, and YouTube.

Vickie Cox-Lanyon, Director of Career Services / Graduate School Adviser and Assistant Director of the LEEP Center

Vickie Cox-Lanyon, Director of Career Services / Graduate School Adviser and Assistant Director of the LEEP Center

Vickie Cox-Lanyon is Director of Career Services / Graduate School Adviser and Assistant Director of the LEEP Center at Clark University. Cox-Lanyon provides career and academic guidance to students and alumni throughout their career development process. She has been in the field of career services since 1997 and is a member of the National Career Development Association, the National Association of Colleges and Employers, and the Liberal Arts Career Network, through which she participates in annual professional development activities. She holds a BA in Psychology from Trinity College in Hartford, Connecticut and an MS in Psychology from the University of Rhode Island.