ARTICLES, BLOGS & VIDEOS

The latest news, trends and information to help you with your recruiting efforts.

Posted November 05, 2018 by

From internship to full-fledged career: how one Fortune 500 company is recruiting from within

 

Author: Kate-Madonna Hindes

Investing in entry-level workers creates greater job stability and more opportunities for advancement for employees, contributing to a more economically vibrant society.(Rockefeller Foundation)

Every single day, new relationships are forming, and interns are turning into full-time employees. Across thousands of different companies, H.R. and recruiting departments are making long-term investments for maximum growth and profitability. Smart companies are taking note while searching for interns to see if they have the qualities they are looking for in full-time employees.

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Posted August 06, 2018 by

Wrapping up your summer internship: Reflect and connect the dots

 

The summer is winding down and coming to an end, this means many students will wrap up their internships and head back to the classroom. Whether your internship was an outstanding experience or a complete disaster, there is a lot of important reflection to be done. Pam Baker, the founder of Journeous, has dedicated her career to helping young adults choreograph meaningful careers and become focused leaders. Baker accomplishes this by working with individuals to help them find the intersection between their values, interests, and strengths. Jeff Dunn, Campus Relations Manager at Intel, is passionate about helping job seekers at all levels with resumes, interviewing, career planning, and networking. Below we will dive into the most important things to do nearing the end of a summer internship. (more…)

Posted July 03, 2018 by

Preparing young women for gender inequality in the workplace

Career Resources Specialist Laveda Joseph has been noticing that at Wake Technical Community College, her female students are often unaware of the gender inequality that exists in the “real” world. Despite recent momentum toward equal pay, and the #MeToo movement, Joseph doesn’t see awareness increasing on campus. Anne Tomkinson, Senior Manager of Human Resources and Operations at D.C. Public Charter School Board, shares Joseph’s passion for helping young women prepare for the realities of the workplace. That’s not to say they accept status quo. On the contrary—the advice they share here should help young women advocate for themselves, build their confidence, and understand how to react when faced with inequality.

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Posted May 17, 2018 by

Empowering managers to own employee engagement

 

HR leaders can empower managers to own their employees’ engagement and retention. I spoke with Anne Tomkinson, who is Senior Manager of HR and Operations at DC Public Charter School Board. Not only does her expertise stretch over all aspects of employment relations, employment law, strategic planning and program management, she also knows how to empower managers and give them the tools they need to develop and engage their team members. It’s less complicated than you might think. Tomkinson is an official SHRM 2018 blogger, and you can read more of her insight at HRunderground.wordpress.com. (more…)

Posted May 16, 2018 by

The transformation to HR positive: Interview with HR trailblazers

 

What does it mean to be HR Positive? I spoke with two HR leaders who are blazing their way to a new perception of HR at their own organizations. Cecilia Clark, Senior HR Generalist at Schwan’s, supplements her HR career with a background in Finance, so she is an expert in connecting business and HR strategy to positively affect the bottom line. Chris Orozco, at Win-River Resort and Casino, turned Human Resources into Team Member Relations, which he currently leads. They are both official SHRM 2018 bloggers, and you can read more of their thoughts on Cici’s own HR blog, and Chris’ personal blog “Create: Life and Leadership by Design.” (more…)

Posted April 13, 2018 by

Build your leadership skills as an entry-level employee: Interview with Cy Wakeman

 

As an entry-level employee who wants to grow professionally, you hear constantly that you must build your leadership skills. What does that even mean, and how do you know you’re building the right leadership skills? I interviewed Cy Wakeman, an international speaker on leadership and management, and President and Founder of Cy Wakeman, Inc. She has a fantastic and authentic philosophy of leadership, and I’ve shared major takeaways from our interview below, including what not to learn from your manager, how to request and handle feedback, and tips for women.  (more…)

Posted March 09, 2018 by

Skills training for entry-level employees: Hard and soft skill bootcamps

There is a disconnect between employers and younger employees about the skills which are important in the workplace.

As far as I can tell, managers have almost always been, on average, older than their employees and those managers have almost always fretted about the lack of skills those employees bring to the workplace, especially younger employees. This isn’t a millennial phenomenon but an age-old generational phenomenon.

For a while now, I have noodled on why so many employers spend so much time and energy complaining about young adults and their lack of workplace-related skills. These employers want to pay these people entry-level wages, and yet they seem to forget that means that their employees will have entry-level skills. But maybe they don’t need to. Maybe the employees can have better skills before they report to their hiring managers. (more…)

Posted February 22, 2018 by

How your diversity activities can increase retention

 

Do you know whether your diversity activities results in increased retention? Any organization that is known for churning through its diverse talent will have a hard time recruiting future diversity. Here we get into challenges for HR leaders, including causes of high turnover, the impact cultural sensitivity, specific ideas for retention strategies, and what millennials bring to the table. We spoke with Martin Edmondson, CEO of GradCore, and with Janine Truitt, Chief Innovations Officer at Talent Think Innovations.

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New managers can benefit by teaching employees how to better manage time.

Posted January 31, 2017 by

10 Time Management Skills Every New Manager Needs to Master

 

Becoming a first-time manager can be tough. New managers are often pulled in many directions, and it can seem like the to-do list never ends. But if you ask any successful manager how they manage it all, it’s likely they will say the key is this:

Successful time-management.

Poor time management skills can result in missed deadlines, dissatisfied clients, and even increased overtime costs.  Not only do today’s managers today need to focus on ensuring they are managing their time well, but they should also help their employees do the same.

To help improve performance, Chris Rush, Division Vice President of Strategy, ADP® Small Business Services offer these top 10 time-management techniques new managers can share with employees:

  1. Plan and set goals: Work with employees to set daily, weekly, and monthly goals. For each goal, agree to a timeline for completion and break the goal down into small, manageable assignments. Consider providing employees with task management tools, such as online calendars, project management programs, or a simple to-do list.
  2. Prioritize: Help employees prioritize their responsibilities based on customer benefit and urgency and encourage them to complete tasks starting with those with the highest priority This process requires effective communication to ensure that priorities are properly aligned with company goals.
  3. Organize: Every minute lost because of a misplaced tool, or document is a minute that could have been spent completing a task. Emphasize the importance of an organized work space to help maximize efficiency.
  4. Streamline: Evaluate processes and procedures regularly to ensure efficiency. Managers should have regular discussions with employees to get their insight on more efficient methods for completing their job responsibilities.
  5. Delegate: Proper delegation can ensure the right tasks are assigned to the right people. But, there is more to delegating than simply assigning a task. Explain job duties thoroughly, work with employees to develop a plan for completing the task, monitor progress, and provide the resources and support necessary to reach assigned goals. Most important, share your own knowledge if you, yourself, have done the job before. They will appreciate that personal “shared learning.”
  6. Dedicate time for less pleasant work: It’s human nature to sometimes procrastinate, especially when a difficult or undesirable assignment presents itself. To help employees stay focused, break large projects into smaller parts and schedule specific time (such as the beginning of the workday) for the larger or more unpleasant projects.
  7. Manage communications: For employees on a tight deadline, answering phone calls and emails can be distracting. Consider establishing guidelines for responding to these types of communications. For example, when employees are on a tight deadline, ask them to check voicemail and email at set intervals and respond to urgent communications first. All other communications can be put on hold until after important projects have been completed.
  8. Avoid interruptions: Whenever possible, schedule important job duties for a part of the day when there are fewer disruptions. For example, if an employee is the first one in the office in the morning, this may be a good time to work on assignments that require more concentration. Also, remind employees that interruptions are inevitable, and for planning purposes, they should allow a little extra time for unexpected interruptions.
  9. Schedule tasks for peak performance: If possible, physically or mentally demanding work should be scheduled for when workers are at peak performance. This may vary depending on each employee. Encourage employees to consider when they have the most energy and suggest that, if possible, they to focus on bigger or more important projects during those times.
  10. Help ensure proper balance: No matter how well employees manage their time at work, they are unlikely to perform at their best if they return to work each day stressed or lacking energy. Provide employees with regular rest breaks throughout the day and be aware of applicable state meal and rest break requirements. Consider a wellness program that encourages healthy habits and encourage employees to use their vacation time.

“Effective time management is important for any business and can be especially important for new managers working with employees that often have multiple responsibilities,” says Rush. “As a manager, it is your responsibility to provide your employees with the training and tools they need to optimize their performance.”

Use these ten tips to do just that.

Want more time management tips and other career advice? Stay connected to College Recruiter by visiting our blog, and connect with us on LinkedInTwitterFacebook, and YouTube.

Female boss yelling at employee at work. Photo courtesy of Shutterstock.

Posted January 26, 2017 by

Disciplining and terminating employees: A guide for first-time managers

 

For many managers, especially first-time managers, giving candid, constructive feedback is the toughest part of their jobs.

And that’s why disciplining and/or terminating employees is so difficult for recent college grads and entry-level managers, says Don Maruska, founder and CEO of three Silicon Valley companies author of How Great Decisions Get Made and Take Charge of Your Talent.

“Many supervisors shy away from giving effective feedback because they fear how employees will react,” says Maruska, who earned his BA magna cum laude from Harvard and his MBA and JD from Stanford, and also previously led projects for McKinsey & Company, a trusted advisor and counselor to many of the world’s most influential businesses and institutions. “When they finally give the feedback, they often have built up such frustration that the feedback becomes an unproductive battle rather than a positive step forward.”

Because many managers lack the proper training, preparation, or confidence disciplining or terminating an employee, they may ignore the situation. That’s the wrong approach.

“Don’t let the sun set without giving feedback on any performance that isn’t on target,” says Maruska. “That may sound like a tough standard, but every day that goes by only makes the situation more difficult.”

Tips for disciplining an employee

Lois Barth, a human development expert, career/life coach, motivational speaker and author of the new book, Courage to Sparkle, says managers should look to educate and create consensus versus simply just disciplining an employee, or scolding them for poor performance or breaking company rules or policies that don’t quite warrant termination. When there is a situation when you have to discipline someone, focus on their behavior versus them as a person, says Barth.

“As a manager, when you can call out their behavior versus their value as a human being, people will feel less defensive,” says Barth. “Instead of punishing the employee, use your authority as a leader to educate them on why that policy is in place. When people can wrap their mind around the why they are usually pretty good with the what.”

Maruska provides this highly effective formula for providing feedback when disciplining employees that yields constructive results:

Intention: State your intention clearly in terms that show what’s in it for the employee and the firm. For example, “Sam, I want you to be a productive and successful contributor to our team’s growth.”

Observation: Describe what you observe in objective terms. Think through your feedback so that you can deliver it in ways that identify behavior rather than challenge the person’s worth. For example, “When the sales reports arrive after noon on Friday, our team can’t get the results out in time for the sales people to plan next week’s priorities.”

Request: Make it simple, short, and direct. For example, “Sam, will you give me a plan for how you can reliably deliver the sales reports by noon each Friday?”

Confirmation: Be clear about your agreement. For example, “I’ll look forward to your plan by the close of the day tomorrow. OK?”

Tips for terminating an employee

Terminating an employee can be stressful and nerve-wracking for first-time managers. Managers who have access to HR departments, or legal resources within their company should utilize those resources before terminating an employee. It may even be beneficial to have HR lead the meeting, and/or be present in the room during the meeting. HR can also provide the terminated employee with information on paperwork, issue the final paycheck if applicable, and provide any other legal, contractual information, or papers to sign. If it’s a small company, don’t hesitate to ask the company owner or other leadership to be in the room when terminating an employee. Eric Meyer, a partner in Philadelphia-based Dilworth Paxson LLP’s labor and employment group, recommends at least two people be present during any termination meeting. The reason, says Meyer, is so one person can take notes of what is said. If there is litigation, this will avoid a dispute about what was actually said.

In some cases, a termination is obvious, and warrants nothing more than a straight-forward statement, simply saying “thank you for your work, but we have decided to terminate your employment.” Be prepared for the employee to be frustrated, especially if they don’t feel it’s warranted.

If the conversation goes deeper, do not attack the individual.

“Terminations get messy when the terminated employee feels that his or her self-worth is on the line,” says Maruska. “You need to separate performance from the person.”

If feedback is given during a termination meeting, especially if an employee is let go through a layoff, or because the company is downsizing, highlight the strengths of the employee, and tell the employee you’d like to support them in their next step or opportunity. “This is not only more humane but also quicker and cheaper than making the termination a contest of wills,” says Maruska.

And finally, practice before you go live with either a discipline or termination meeting. Being straightforward and clear can be a tough transition for recent college grads, especially new managers who are now managing friends, so find opportunities to practice giving feedback with another manager, colleague, or friend. Focus on your tone, body language, and non-verbal cues to come off polished and professional. Most of all, be confident in your delivery.

Having difficult conversations is difficult. But it’s part of what it takes for millennials to be a good manager. Follow these tips and prepare now to succeed later when terminating or disciplining and employee.

Want more management tips and career advice? Stay connected to College Recruiter by visiting our blog, and connect with us on LinkedInTwitterFacebook, and YouTube.