August 01, 2016 by William Frierson
You don’t like getting spam, do you? Well, neither do hiring managers. It may be quick and efficient to upload your resume on popular job sites and send employers the same robo-resume, but hiring managers view these generic, mass mailings as spam. They can spot one-size-fits-all resumes in a nano-second and quickly discard them.
Here are four tips from hiring managers featured in the book, Graduate to a Great Career, on how to create a winning resume:
1. Add a short profile statement and your key selling points at the top “above the fold”
Realize your resume is an ad for branding yourself. Like a newspaper, an ad, or web page, the most important “real estate” is in the top half of your resume. Branding resumes begin with a profile or qualifications statement, a couple of crisp sentences that define your value. A strong profile statement is critical for recent graduates. You don’t have an impressive job title and career history yet, so you’ll need to specify your career focus and value proposition in your profile statement. In fact, many hiring managers told me a big problem with new graduate resumes is it can be hard to determine what entry-level job the new grad is looking for, especially if the grad doesn’t have a career-specific major like accounting or computer science. A profile headline like “Seeking an entry-level positioning” is too generic and doesn’t convey your career path. Remember, it’s your job to convey your career identity, not the hiring manager’s. For example, a recent grad named Erin who was a psychology major pursuing a career in marketing began her profile with the headline, “Aspiring marketing assistant: Psychology grad with pulse on the consumer mindset,” followed by a few bullets outlining her focus, strengths, and marketing credentials through two internships.
2. Expand your skill set to take advantage of new market opportunities
Be willing to take advantage of where the momentum is in the marketplace. During her job search for marketing jobs, Erin, our aspiring marketer mentioned above, noticed big retailers were advertising entry-level jobs and internships in merchandising, an area related to marketing that involves selecting products and evaluating sales performance. She decided to expand her job search and pursue both career paths: merchandising and marketing. Because there were a lot of merchandising internships online, she snagged a three-month, part-time internship at a large global retailer. But Erin needed a different elevator pitch and resume to apply for full-time merchandising jobs, and now with her internship, she had a story to tell. She had a hands-on role in compiling trend and competitive analysis reports, which gave her specific marketable skills. Here is Erin’s new profile statement for her merchandising resume, “Merchandising assistant with strong analytic, merchandising, and marketing skills.” She included new skills such as “completed Excel reports for accurate demand forecasting that resulted in a 10% improvement in accurate buying.” Before long, Erin was offered a merchandising job at a top global retailer.
3. Play to keywords and how the resume robots screen resumes.
The first “person” your resume has to impress is not likely to be a human being but a computer. Due to the volume of resumes that large and medium-sized companies receive, most companies use ATS (applicant tracking systems). Most ATS’s are not kind to new grads since they are programmed to check for a strong keyword match. Since most recent grads have limited experience, they don’t score high on an ATS (Only 25% of resumes make it past the resume robots). If you do have a strong skills match with a job posting, take the time to use the same exact words in your resume so the resume robots pick them out. Your resume can also be discarded if you format it incorrectly. Keep the layout simple with commonly used section titles like profile, work experience, education, etc.
4. Emphasize skills, experience, and results in the “Action + Numbers = Results” format.
Employers now give twice as much importance to specific skills and work experience as academic courses and grades. How do you make your abilities and skills stand out when you’re a new grad with limited work experience? It might take more effort than for an experienced job seeker, but you have more experience and accomplishments than you realize. Make a list of everything you’ve ever accomplished in internships, school projects, volunteer activities, part-time jobs, and the like. Then, follow this formula to create a powerful results bullet:
Action + Numbers = Results
Did [A] + as measured by [N] = with these results [R]
Here are a few examples of how college students and recent grads have created marketable results bullets out of internships and part-time jobs:
• Raised $55,000 in first month calling alumni for university capital
campaign; the top student performer all four weeks.
• As a brand ambassador interning at X Company, challenged to increase
website traffic, wrote ten blog posts that generated over 240 responses,
and helped boost sales.
• Prepared detailed Excel reports and pitches for business development
group at fast-growing technology company that
increased response rate by 15%.
The key to a successful resume and job search is to go for quality over quantity. You need to invest a little more time to create a resume that is right for each job, but it will pay off. Your efforts will be rewarded, and you’ll be on your way to an interview in no time.
Catherine Kaputa is a Personal Brand Strategist, Speaker, and Author of the newly-released book, Graduate to a Great Career: How Smart Students, New Graduates, and Young Professionals Can Launch Brand You. (April 2016. graduatetoagreatcareer.com). She is the author of two best-selling books, You Are a Brand and Breakthrough Branding for entrepreneurs. She is the Founder of SelfBrand (selfbrand.com). Speaking clients include Google, PepsiCo, Microsoft, Intel, Citi, Merck, Northwestern University, New York University, and University of Illinois.
July 30, 2016 by Bethany Wallace
Should we stress out the importance of an internship? Probably not, no. You’re already here, which means that you’re probably aware of how significant experience as an intern is to your portfolio without us lecturing you about it, too. Everyone wants to obtain a master’s degree education level or to hire people with as much experience amassed as possible, and the best way to get this boulder off your chest is to make sure you play it safe and give them what they want.
That said, you want to land an internship, but so does pretty much everyone else. How are you supposed to handle competition and stand out from the hundreds of applications that the hottest corporations at the moment need to go through at once? Here are some tips to make your resume shine.
Take the initiative – Make one
Make what? An internship program, of course. Let’s say you really want to intern at Big International Corporation X, you have your resume all written out, you’re ready to send it in and… surprise! It turns out that there was never a program like that to begin with. How is that possible? It seemed like such a natural inclusion that it’s almost surprising they don’t offer internship positions in the respective field.
This is when you can go bold and prove your initiative prowess. Get in touch with the company – write them an e-mail, contact them on social media, and let them know that you have an idea for an internship program. Think it thoroughly before contacting them, though. This way you can offer detailed explanations and practical solutions, which are going to make you sound all the more capable, resourceful, and involved in the prosperity of the company.
Create an interactive video
Interactive resumes tend to be a surefire way to capture an employer’s attention. That’s because, even if all the applicants were to follow the same pattern and send in engaging applications, the only way that they can actually work is through personal charisma.
Record a video introducing yourself and add on the screen links that redirect to other videos where you solely focus on one specific asset you want to expand on (for example, leadership skills). If you’re a developer, develop a mini-game where the player navigates a world filled with chunks of text from your resume. There are many directions you can follow, and the most important thing you need to do is exploit your personal talents and ace up your sleeve. If you’re a painter, paint the application!
Build your resume out of Legos
Welcome to the world of specifics. Today, we talk about Legos. They can be much more than sources of entertainment and deadly traps for clueless barefooted trespassers. Leah Bowman was a student at Northwestern University who managed to impress the company she applied to for an internship by sending them a resume in the shape of a Lego model.
The crafting represented herself surrounded by the variety of skills she possessed, and it was paired with a cover letter which explained in further detail her assets and experience.
Use apps to your advantage
We know about LinkedIn, Twitter, or other forms of social media. Their usefulness resides in the name: social media. It seems obvious that platforms dedicated to human interaction could play a big role here. But what does an application via Snapchat or Vine sound like?
If you have the possibility of emailing the resume to your desired company, include a link to a Vine where you creatively lay down your skills in six seconds. If you’re able to pull that off, surely there’s got to be a level of creativity in you that’s bound to spark some interest. Moreover, this is a way to showcase another really charming and sought-after trait – humor. Tell a story through images by using Snapchat and its colorful features and captions option. Just try to steer away from Tinder as we have no clue how that could prove useful… for now.
The first step to landing an internship is to make your application stand out as well as possible. Small details, such as the title of the e-mail, the font, or the color of the page weigh a lot. If you want to take it a notch further and be sure that you nail that internship position, then just adopt one of the methods on this list.
Want more tips to help you land an internship or job at a major corporation? Keep visiting our blog and be sure to register as a job seeker on CollegeRecruiter.com, too. Follow us on LinkedIn, Facebook, Twitter, and YouTube for regular job and internship updates.
Karl Magnusson is a motivational writer and a career coach, with over five years of experience under his belt. He loves helping people identify their hidden talents and thrives on seeing his clients achieve professional acclaim.
July 15, 2016 by William Frierson
College career services offices are designed to help prepare college students create career paths. Whether helping college students continue their education or finding internships and entry-level jobs, these offices have the resources and tools students need for succeeding in the job search. The career services professionals on college campuses can even share their personal experiences to give students a better idea of what to expect in the real world.
However, while having resources, tools, and professional advice is nice, how can career services offices improve to attract more college students? Nichole Lefelhoc, Director of the Career Center at Mansfield University, discusses how these offices can center their budgets around collaboration and creativity to connect students with career services offices and other events.
“Collaboration and creativity are the name of the game when it comes to ensuring our budget can be utilized in such a way that we are reaching the greatest number of college students. In a time of shrinking operating budgets, we focus our efforts on developing strong relationships with departments across campus and pool resources to have the greatest impact on students. We have also found a great amount of success in collaborating with student organizations to co-sponsor events. The student group will conduct much of the marketing of an event, as well as fund refreshments, and the career center will organize the content and/or guest speakers.
Another area of potential collaboration is with employers. Many employers are seeking ways to brand their organizations on college campuses, and career centers are seeking ways to connect their students with internship and employment opportunities. One such example was a “Fall Fest” sponsored by an employer. We organized pumpkin decorating, s’mores, hot chocolate, and a fire pit. Turnout at the event was tremendous and offered an opportunity to not only brand the employer, but also market the services of our career center. The event came at no expense to our office.”
Nichole Lefelhoc is the Director of the Career Center at Mansfield University. Nichole helps prepare college students for success after graduation and in their chosen careers. She has a responsibility to make sure the career center offers the appropriate services and resources for this to happen. This could mean anything from career exploration, professional image, and resumes/cover letters to internships, job searching, interviewing, and graduate school.
July 13, 2016 by Matt Krumrie
A career assessment is a great way for college students to learn more about the type of career they could pursue, based on their personality, interests, goals, and aspirations. But career assessments can also be beneficial for college students completing an internship, new college grads, and entry-level employees looking to make that next step in their career.
The reason is simple: “Learning about oneself is an ongoing, lifelong search,” says Stephanie P. Kennedy, co-founder of My College Planning Team (MCPT), a Downers Grove, Illinois-based company that provides college students and families with a variety of financial and academic/career planning resources.
There are a variety of popular career assessments that have value at all stages of one’s college and professional career. The staff at My College Planning Team uses a combination of the Myers-Briggs Type Indicator® and the Holland Code Test. They also use and favor the YouScience assessment, an assessment that helps students reveal their paths to education and career success.
Taking a career assessment can be of value, but taking a career assessment and working with a college career counselor, career coach, or other career services professional to expand on those results can add real value.
“Self-assessment based largely on what the computer program identifies you as can be misleading, frustrating, and downright false,” says Kennedy. “Career counselors and educational consultants are trained to interpret these assessments and are skilled in presenting them in a customized manner.”
The team at MCPT excels in working with students who may want to learn more about how to get the most out of an assessment.
“While the assessment tools are efficient and highly respected in our field, the value of those assessments comes from our customized processing of the results with each person,” says Kennedy.
It’s never too late to take a career assessment. And it’s even more beneficial to complete a career assessment and get further analysis and guidance by partnering with a career professional who can help you plan your career based on the results of these assessments. Like Kennedy said, learning is lifelong. A thorough career assessment with a qualified counselor can be very helpful.
“For most people, the task of career exploration will not end with high school graduation, or with college graduation,” says Kennedy. “The tools of career assessment can aid you in your career exploration and decisions throughout your lifetime.”
Stephanie Kennedy is co-founder of My College Planning Team. She holds a M.S. in Counseling and College Student Development. A former admissions counselor, her team now helps students identify their passions and find the colleges that are the best fit academically, socially, and with career focus. Kennedy has worked at the University of Miami, Northeastern University, Texas A&M University, Stonehill College, and others. She has read hundreds of college applications and assisted thousands of students in their college adjustment and educational path. With her hands-on perspective, she guides students and families in a successful college search that goes far beyond the acceptance letter.
July 12, 2016 by Bethany Wallace
It’s your sophomore year of college. You’re feeling pretty comfortable with the whole college thing—a little too comfortable, maybe. It’s easy to get in a rut your sophomore year and forget about your long-term career goals while you go to classes and hang out with friends.
Don’t let this happen to you. Before you move back to campus this fall, make it a point to commit to setting the four following goals for yourself, suggested by College Recruiter’s Content Manager, Bethany Wallace, in this short video about how to take full advantage of career services during your sophomore year of college.
If the video is not playing or displaying properly click here.
Actually, this really isn’t an option at most colleges and universities; you’re required to declare a major course of study by the time you earn 60 credit hours. The important thing is to declare the best major for you and to do a little prep work in advance. Before declaring your major, be sure you have taken skill/interest inventories available through career services, visited with trusted advisors (not just your assigned advisor, but also your faculty members, unofficial mentors, parents (if you actually get along with them), and people who work in career fields you’re considering). Do a little homework and research about the career fields you’re considering, too. Use the salary calculator on our website—how much can you potentially earn in your chosen career fields? Even though you can’t predict what the job market and economy will look like in two or three years, it’s better to crunch numbers hypothetically than not at all. Remember that above all, you must take full responsibility for your career plan because it’s YOUR career plan.
Whether you volunteer or work in a paid position (internship, co-op position, part-time job, full-time job during the summer, whatever), gain some work experience you can list on your resume during your sophomore year. This is crucial, and it may take some time, so don’t wait until two weeks before summer break to begin looking. As Chris Czarnik of Fox Valley Technical College says, “Finding a bad job is easy, but finding a great job takes work.” Preferably, attempt to gain experience in your chosen career field or tied to your major field of study. Seek help in career services with this, and don’t overlook CollegeRecruiter.com as a helpful source in the job search process. We make finding a great job much easier.
3. Create a true resume.
If you created a solid draft of a resume or a working resume during your first year of college, that’s a great start. Your sophomore year is the time to convert the draft into a solid working resume which you can continually revise as you gain experience throughout your college career. You’re going to apply for jobs, internships, and volunteer opportunities during your sophomore year, so you definitely want to have a great working resume on hand. Seek help from career services to develop your resume, and don’t forget to take advantage of the free resume editing tool on our website.
4. Attend the career fair on your campus hosted by career services.
Make it a goal to visit face-to-face with at least three actual recruiters during the career fair. Ask for their business cards and try to remember at least one important fact about the companies they represent. Invite the representatives/recruiters after the career fair to connect with you on Twitter or LinkedIn after the career fair. It’s not too soon to begin considering which employers you might want to work for when you graduate. If you meet an employer you feel you genuinely connect with, ask for an informational interview during the career fair or at a later time. That employer might plan to return to campus to conduct on-campus interviews, or the employer may be able to do the interview online or over the phone as well. The employer might even invite you to conduct a site visit. These are great opportunities to build relationships with potential future employers!
July 10, 2016 by William Frierson
Recruiters typically head to college campuses every fall. They will be looking for the best and brightest students with the potential to fill internships and entry-level jobs. However, other recruiters will not travel to schools or may limit travel because of the costs; they would prefer job seekers come to them, find candidates online, or may recruit through other means, such as through target email campaigns and banner ads.
Recruiters who opt out of campus recruiting entirely might miss out on the face-to-face interaction with college students interested in learning more about specific employers. Attending at least some of the networking events on college campuses not only allows recruiters to make their presence known but also helps students gain a better understanding of the workplace. John Link, Assistant Director for Career Development at Webster University, highlights why recruiters and employers should visit college campuses.
“I think it is important for recruiters to actively attend networking events on university and college campuses to assist with developing college students’ understanding of the working world, and begin identifying the marketable skills and abilities essential in that specific area of employment. Employers who attend networking events on university and college campuses have immediate access to college students from various economic and cultural backgrounds while connecting information to students about opportunities for the company or organization they are representing. This information can be helpful for short and long-term career goal setting and connecting students to professionals in the fields of work they are interested in.”
John Link is the Assistant Director for Career Development at Webster University in St. Louis, Missouri. An Indiana native, John spent time working at Indiana State University’s Career Center in career programming before making the move to St. Louis. Prior to working in higher education, John worked as an elementary teacher in Fayetteville, North Carolina, and served as an instructional coach to assist teachers in further developing their math and science teaching skills. John enjoys working in career development and helping define students’ career goals through personalized career coaching.
July 07, 2016 by William Frierson
Congratulations on landing your new entry-level job or internship! Perhaps you landed it through networking. If so, that means you understood how to approach interacting with family, friends, and/or recruiting and talent acquisition professionals during your job search.
Now it’s time to transition from networking to find a job to networking in the workplace. This is an opportunity to demonstrate your skills and qualities and learn from established employees who can help you along the way. Vickie Cox-Lanyon, Director of Career Services and LEEP Center Adviser at Clark University, explains how new hires should approach networking in the workplace.
“The first step is to establish yourself as a hard-working, competent, young professional. Making a good first impression in your new role will get your colleagues’ attention and increase the likelihood they will be willing to assist in your career development. At the same time, you need to assimilate into the culture of your organization and begin to create collegial working relationships. If you begin networking too early, it may appear you are too focused on your future rather than your current role.
Once you have established yourself, identify someone one level above you whose position or career path you’re interested in. Start with people you already know. Your goal is to secure an informational interview where you ask questions about the professional’s career trajectory and solicit advice on your potential goals. People generally like to talk about themselves and like to give advice, so you should get a positive response as long as you are polite and professional.
Another goal of that conversation should be expanding your network by asking the professional for names of other professionals they can introduce you to. Etiquette is important in this process so remember that written communication should be formal and professional, and follow-up thank you notes are essential. Above all, be willing to listen and be open to the advice you receive.”
Vickie Cox-Lanyon is Director of Career Services / Graduate School Adviser and Assistant Director of the LEEP Center at Clark University. Cox-Lanyon provides career and academic guidance to students and alumni throughout their career development process. She has been in the field of career services since 1997 and is a member of the National Career Development Association, the National Association of Colleges and Employers, and the Liberal Arts Career Network, through which she participates in annual professional development activities. She holds a BA in Psychology from Trinity College in Hartford, Connecticut and an MS in Psychology from the University of Rhode Island.
July 06, 2016 by Matt Krumrie
When job seekers find immediate success, what are they doing right? How are they standing out from the rest of the applicants who earn interviews?
Those job seeker secrets to success were discussed in detail as part of the Successful Job Seekers Research portion of the 2016 Job Preparedness Indicator Study. The survey was conducted in March 2015 by the Career Advisory Board (CAB) established by DeVry University. As part of the research, over 500 job seekers were surveyed and the key findings and data from the research are highlighted in the accompanying video featuring Steven Rothberg, founder of College Recruiter, moderating a discussion with Alexandra Levit, a consultant, speaker, and workplace expert who has written six career advice books, and was formerly a nationally syndicated career columnist for the Wall Street Journal, and Madeleine Slutsky of DeVry University. The interview and discussion takes place from Google’s Chicago offices during the NACE 2016 Conference in June.
Read the first article in this series: What makes a job seeker highly effective, Part 1 and learn more in the video below:
If the video is not playing or displaying properly click here.
What criteria qualifies one as a successful job seeker? According to the 2016 Job Preparedness Indicator Study, this includes:
A. Active job seekers who secured a job offer within six months of their first interview.
B. Passive candidates who already had a job, were recruited, and accepted an offer within 6 months of being recruited.
“That’s pretty successful,” says Levit. “If you’re able to get a new job within six months, you’re doing something right.”
According to the study, the first thing successful job seekers do is target their job search to a specific company.
“The conventional wisdom is that if you just send your resume out to as many people as possible, it’s a number game; eventually something will hit,” says Levit. “In fact, this is the opposite of what we found to be true.”
According to the survey data, 51 percent of active job seekers applied to five or fewer positions, and 66 percent applied to 10 or fewer jobs.
“The majority of our successful job seekers are really going after specific companies they want to work at,” says Levit.
They also know that they are qualified for those jobs, before submitting applications, says Levit. The research showed that 90 percent of job seekers wanted to be at least 75 percent qualified before applying to a targeted company and job, meaning they fit at least seven out of the 10 requirements of the job description before applying. In addition, 41 percent wanted to be at least 90 percent qualified before applying – meaning they fit nine out of the 10 requirements of the job description before applying.
Successful job seekers also customize their resume and job search, and do significant research before putting together their cover letter, resume, and online profile for their target company. The survey results showed that 67 percent of successful job seekers reached out to the company contact person, and 32 percent reached out to their network to get inside info on the target company before applying. In addition, 84 percent tailored their resume to the exact specifics of the job they were targeting, updating it for each job. Translation: A targeted resume is much more effective than a one-size-fits-all resume.
“This is something the Career Advisory Board has been saying for years,” says Levit. “Yes, unfortunately, every resume has to be customized if you want to be taken seriously. That’s what successful job seekers are doing.”
Hiring managers pick up a resume and are going to know, within 20 seconds, if the applicant is a good fit for the job, says Levit. That’s why it’s important to tailor/customize each resume for a specific job.
The study also uncovered some surprising news for job seekers: Successful job seekers don’t necessarily consider job-seeking a full-time role.
Levit said this: “I have to admit, this is counter to the advice I have always given, which has been ‘if you are in the job market and not currently employed, you should be treating your job search like a full-time job,’ meaning you are spending seven or eight hours a day on (the job search). That’s not what successful job seekers are doing.”
The study showed that 47 percent of successful job seekers conducted job search activities a total of one to three hours a day and 45 percent spent less than an hour per day on the job search. This includes writing resumes, networking, searching for jobs, and researching companies, among other job search duties.
“Whatever they are doing is effective and efficient,” says Levitt. “It’s not quantity, it’s quality.”
The bottom line? Successful job seekers put together job searches that target a specific company and job, and write resumes and cover letters tailored to that specific job. They work to connect with people inside the organization for which they are applying, and doing all of this is helping them land jobs faster than those who are not conducting a specific, targeted job search.
Watch the video to learn more about what makes a job seeker highly effective.
July 04, 2016 by William Frierson
While obtaining a higher education, it’s a smart idea for college students to gather some contacts along the way. Building a professional network in college can be helpful when searching for internships and entry-level jobs. Don’t underestimate classmates, professors, or anyone else who can assist with your job search. John Moriarty, Director of the Career Development Center at Barry University, gives advice on how college students can build a professional network in school.
“The old adage, “it’s not what you know, it’s who you know” is as true today as it was 50 years ago. Building a professional network is the key to unlocking the secrets to success and scores of unknown opportunities. The internet makes it possible to identify professionals in your chosen field; passion, persistence, and determination will enable you to connect with those professionals.
The first and most obvious place for college students to find professionals to connect with while still in school is LinkedIn. LinkedIn is a professional social media platform where professionals create profiles detailing their professional experience, expertise, and education. Using the advanced search feature in LinkedIn, students can search various criteria to find the right person to connect with.
Armed with a list of professionals who are working in college students’ desired fields, it is now time for students to contact the professionals about conducting an informational interview. Ask to meet with professionals (15 to 20 minutes) to learn more about what it takes to succeed in their professions and get advice as job seekers just beginning their careers. Request a face-to-face meeting, but if that is not possible, ask for a phone interview. This is an excellent opportunity for students to build a rapport with professionals and impress them with passion, enthusiasm, and a desire to succeed in the industry.
Besides LinkedIn, college students should take advantage of other internet resources such as industry association websites, news articles, and blogs to identify connections. In addition, students should use the resources of faculty, staff, and the career development center to build their networks.”
John Moriarty has an M.B.A. from National University in San Diego, California, and a Bachelor of Science in Business Administration from the University of Florida. A native of South Florida, and a Marine Corps veteran, John spent nine years recruiting employees for various local and national companies before joining the Barry University Career Development Center staff. John has served as a Career Counselor, an Assistant Director, and is currently serving as the Director of the Career Development Center.
July 03, 2016 by William Frierson
While being shy is not a crime, it is something job seekers need to overcome to network. For introverted college students and recent graduates, networking might seem impossible or intimidating when trying to find internships or entry-level jobs. However, that doesn’t mean introverts can’t interact well with people. Knowing what to do ahead of time and practicing it can make introverted job seekers more comfortable when networking. The more confident they are networking, the better their chances of learning about job opportunities, including those in the hidden job market. Peter Margaritis, Chief Edutainment Officer of The Accidental Accountant, shares networking tips to help introverts with their job search.
“Tip 1: Smile and have a positive attitude, which is displayed by projecting inviting body language, a.k.a. don’t cross your arms over your chest.
Tip 2: Ask the other person questions first after you introduce yourself to reduce the level of your nervousness. Ask questions like, where do you work and what role do you play in the organization? These are just some easy questions to start the conversation.
Tip 3: Don’t sit with or follow your network at an event. Break away and meet someone new.”
Peter A. Margaritis, CPA, is a speaker, educator, trainer, humorist, and self-proclaimed Chief “Edutainment” Officer for The Accidental Accountant™. Partnering with the Business Learning Institute, his firm helps accountants and other business leaders to increase their profitability by strengthening their business success skills and improving morale through better communication. He is a member of the Ohio Society of CPAs, Georgia Society of CPAs, National Speakers Association, and the American Institute of CPAs. Peter is also the author of Improv Is No Joke: Using Improvisation to Create Positive Results in Leadership and Life. www.theaccidentalaccountant.com