Sample Resume for IT Management Position

kevin donlin Avatarkevin donlin
September 8, 2006


OBJECTIVE
Seeking IT management position where more than 15
years of top-achieving experience will add value.


PROFILE
Strong leadership background includes strategic
planning, P&L management and high-profile projects.
Managed teams of up to 90 personnel and budgets of up
to $24 million.
Produced $1 million+ in annual savings by leading
automation of product launches (increasing success
rate from 70% to 99%); also led team supporting
e-commerce website delivering $16 billion in
annual revenue, in senior IT management positions (2000-present).
Wide-ranging technology experience in software
engineering, offshore development, e-commerce,
embedded systems/PLCs and enterprise solutions.
Expert at leveraging IT to achieve business goals.
Re-engineered process and cut cycle time from 140
days to 14; streamlined operations and cut response
time from two hours to under 10 minutes, as Flight
Commander for Operations (1997-1999).
EXPERIENCE
ABC Company, Anywhere, USA 2000-present
Sr. Manager II, IT Manufacturing/Supply Chain
Management Application Support (2004-present).
Handpicked to support manufacturing, finance and
supply-chain management (SCM) operations, including
analysis to select new plant locations worldwide.
Manage team of 60 managers and staff.
Maximized profits by reducing business impact of IT
systems from 5.1% to 2.75% in first two quarters,
while reducing headcount with no loss in efficiency.
Drove process improvements and standardization by
empowering team through grassroots initiatives.
Rolled out first-ever availability metrics to focus
reliability efforts and measure customer impact.
Sr. Manager II, Sales, Marketing, and Service (SMS)
IT Application Support (2002-2004).
Directed team overseeing availability of all Sales,
Marketing and Services applications worldwide.
Managed team of 69 personnel providing 24/7/365
support for 258 critical enterprise applications,
including all e-commerce, B2B, order
processing, sales, marketing and support systems.
Enabled 70% increase in applications supported while
reducing headcount and increasing quarterly overall
uptime from 99.34% to 99.97%. Saved $8 million/year
while maximizing efficiency.
Initiated proactive synthetic monitoring; recognized
as industry

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