Sample Resume for Technical Support Position

SUMMARY
Seeking technical support position where three
years of hardware, software and network support
experience will add value. Superior work ethic
— accustomed to long hours.

TECHNICAL PROFILE
Strong technical support background, with
experience maintaining and repairing
productivity software, hardware, network
peripherals and operating systems since 2002.
A+ Certified.
Software and hardware skills include Microsoft
Word, Excel, PowerPoint, Access and Outlook,
Lotus Notes, Windows XP/2000, Novell 4.0,
Macintosh OS, HTML and TCP/IP.
Saved more than $120,000 per year by taking on
new responsibilities to support software,
hardware, network peripherals, Web site and
online newsletter (2003-present).
Outstanding communicating skills. Experienced
training non-technical end-users, multi-tasking
to meet hard deadlines and motivating team
members to produce results.
EDUCATION
Associate