Sample Resume for Leadership Position in Systems Development

SUMMARY
Seeking leadership position in systems development where expertise in management and execution will increase profitability. Saved more than $1 million with IT solutions in current leadership role.

PROFILE
Strong management background. Experienced building and leading teams of up to 22 IT professionals at local Companies, with 100% staff retention over six years of leadership.
Expert at leveraging technology to serve business needs. More than 10 years experience leading architecture, design, development, testing and support of enterprise systems. Expertise includes insurance, online publishing, IT service delivery, education and telecommunications sectors.
Deep technical skills in J2EE and .NET architecture, design patterns, and full lifecycle development methodologies mastered in Big 5 consulting and Fortune 500 environments.
EXPERIENCE
IT Infrastructure Development and Integration Manager: ABC Company, Anywhere, USA. (December 2002-present). Recruited to implement and integrate critical IT management tools.
Managed team of 13 development and quality professionals, maintaining high-performing environment.
Delivered $300,000 in annual savings by producing key activity reports that improved decision making.
Saved more than $100,000 annually by developing Websphere-based informational portal for support services, enabling 10% reduction in help-desk head count.
Improved service response times and system availability by leading project to convert 275+ staff from Remedy ARS to HP Service Desk in 15 weeks. Enabled single support tool and integrated service delivery.
Increased service levels with 30% less staff by playing key role in the design and implementation of IT Service Delivery and Support processes and tools, streamlining operations based on IT Information Library (ITIL) best practices.
Saved approximately $100,000 in license fees and redeployed three engineers by managing roll-out of new performance management and monitoring capabilities for all SPC servers and network devices.
Originated and delivered software licensing tracking system, saving over $500,000 in licensing fees.
Accelerated time to market for business features and security patches by delivering enterprise QA lab environment and testing methods enabling testing of 200+ applications in less than two days.
Systems Development Consultant: ABC Company, Anywhere, USA. (March 2002-December 2002).
Provided IT consulting, design, implementation and support services to high-tech clients.
Served on leadership team that identified and built consulting practices for ABC Company. Built web-development group producing more than $80,000 in monthly revenue within 60 days for client.
Planned and led scope management and all deliverables for web-development projects. Architected, designed, implemented and supported .NET-based content management platform.
Served as Lead Technical Analyst on .NET project for financial services client. Led 12-person development team through Rational Unified Process (RUP) and developed .NET architecture best practices. Met all milestones successfully.
Director of Development: ABC Company, Anywhere, USA. (August 1999-March 2002).
Recruited to lead development of intellectual property that increased revenue, reduced operating costs and built customer service capabilities. Managed teams of up to 22 IT professionals.
Served as Technical Lead on strategically vital partnership initiative.
Created strategic advantage and increased revenue by establishing Customer Interaction Center portal site based on J2EE, SOAP and XML. Leveraged Tomcat, JBoss, SwiftMQ and SQL Server. Portal ranked in upper echelon of industry by Tier 1 Research.
Represented IT capabilities to key prospects during sales appointments. Defined, sold and delivered professional services offerings, including application delivery, management and monitoring.
Contributed to average system availability of 99.95% as IT On-Call Manager, overseeing all incidents and changes of service delivery for 750 customers.
Lead Architect on development of J2EE content management system.
Senior Software Architect: ABC Company, Anywhere, USA. (1998-1999).
Led consulting engagements by providing direction, best practices and mentoring to clients.
Reached utilization rate exceeding 90%, with reputation for exceeding project goals.
Software Architect: ABC Company, Anywhere, USA. (1995-1998).
Mastered industry-leading practices in software development, management and client relations.
Served as Architecture Team Lead for Major client. Built web application allowing client customers to request ATM-based voice, video and data services. Utilized Java and CORBA.
Served as Software Architect for major client. Key member of performance and architecture team for mission-critical claim system built using Smalltalk, Sybase, DB2 and CORBA.
Design Engineer: ABC Company, Anywhere, USA. (1994-1995).
Successfully completed analog and digital circuit design, test and implementation projects.
Made rapid contributions. Developed initial version of headset used by National Football League coaches to communicate with quarterbacks and call plays.
EDUCATION/TRAINING
Bachelor of Science: Electrical Engineering; Computer Science minor, Univ. of Anywhere (1995).
Certified: ITIL Service Management Masters (2003). Expert in production of maintainable and highly available systems.